All reviews for Edgar & Sons Chimney Cleaning
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Excellent chimney sweep service and very professional. Johnathan was happy to answer all my questions and even went the extra mile by cleaning and repairing a second stove that wasn’t originally scheduled. I highly recommend this team to anyone with a wood or pellet stove needing maintenance or repair. Great job and thanks again for your help.
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Our chimney, which included two flues and two fireplaces, required a large and intricate repair job. Though the work took a bit longer than anticipated, Eric and Johnathan remained professional and courteous throughout. They ensured the job was completed neatly and cleanly, and the final bill did not exceed the initial estimate. Although the chimney sweep service might not be the most inexpensive in Birmingham, the exceptional quality of their work and commitment to excellence justified the cost. Additionally, when we decided that the chimney fan installed by a previous service was no longer necessary, we asked the same team to come back with an electrician to remove it. They arrived within the agreed-upon timeframe and carried out the task efficiently and cleanly.
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i’ve been using chimney sweep services for a long time. my wood burning fireplace insert is my main heat source when it's cold. eric installed a chimney liner insert and sealed up the top rim for me, and he comes every year to do the chimney cleaning. just had my latest cleaning done and, even though prices are going up everywhere, the cost hasn’t changed much. eric is always friendly and gives helpful advice about making my fireplace work better—burning less wood and getting more heat, plus reducing creosote. he even recommended a good place to get fireplace parts when i needed them. over the years, he’s helped me save a lot on heating costs. most important, i feel safe knowing my chimney is in good shape and there’s less risk of fire for me and my dogs.
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i had johnathan do a level 2 chimney inspection at my new place in birmingham. even though he explained there was some installation damage that needed fixing before i could safely use the fireplace, he was very professional and sincere about it. he really knows his stuff and had all the right tools for the job. edgar & sons chimney cleaning is definitely reliable for inspections!
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An exceptional trio arrived at my residence in Birmingham on one of the chilliest days of the winter. They tackled all their chimney sweep tasks without hesitation, despite the freezing outdoor conditions, and didn't utter a single complaint. Johnathan, Eric, and their colleague were not only professional and efficient, but they were also a pleasure to have in my home. Their expertise in chimney inspection was evident, and their kindness in explaining the findings of the inspection was truly appreciated. They provided multiple solutions without any high-pressure sales tactics for me to choose any of them. For any fireplace related needs, from inspections to repairs or installations, I wholeheartedly endorse this fantastic team of chimney sweeps.
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Eric and Johnathan were very professional and thorough with their chimney inspection and gave helpful recommendations. They even took the time to answer my young child's questions and let her feel involved. I feel confident my chimney is in good hands with Edgar & Sons Chimney Cleaning!
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Eric arrived promptly and showed great professionalism. He patiently explained the intricacies of my fireplace and offered some useful advice on maintaining cleanliness and the correct burning materials. Swift as a sleigh ride, Eric was on the rooftop of my Birmingham home, starting his chimney sweep work. The service was clean and efficient, leaving me highly satisfied. I will certainly call upon their services again in the future. Eric, do you have a sweet tooth for cookies and milk?
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I had a great experience with a chimney sweep service recently. One morning, just before heading to work, I noticed some exhaust fumes in my basement, which made me think my chimney might be clogged. With my pregnant wife at home, I knew I needed help fast. I called a few places, but only one was able to assist me promptly. When I reached out, I spoke to a friendly representative who assured me they would send someone out quickly to check my chimney and the backdrafting water heater. A technician named Eric called me back shortly, saying he could be at my home within two hours, and he arrived even faster than that! Eric got right to work and quickly diagnosed the problem. I could tell he was skilled, as he explained everything about the issue in a way that made sense. He was very patient with my worried wife, answering all her questions without any rush. The fee for his labor was quite fair considering the time he spent at our home. His work was tidy, and he even replaced a corroded exhaust pipe connecting the water heater to the chimney at no extra charge. After completing the job, Eric vacuumed the basement and cleaned the water heater too. While working on the chimney, he noticed some needed repairs. He took pictures, explained what needed fixing, and provided a reasonable quote for the repairs. For that work, he fit me into his schedule quickly and came back with his assistant. They took care to protect my front porch and when they finished, they cleaned up so well that it looked better than before they arrived! Throughout the process, Eric kept me updated, was honest about all costs, and was incredibly friendly. He may be young, but his work ethic and skill are impressive. I now consider him a friend and would highly recommend this chimney sweep service to anyone needing chimney repairs. They truly are top-notch!
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I hired Edgar & Sons Chimney Cleaning to replace our chimney. They did an excellent job! They arrived on time, were very responsive to our questions, and displayed a high level of professionalism. The workmanship is outstanding. I highly recommend them for any chimney services or replacements!
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i've had my chimney cleaned for several years now and every visit has been excellent. scheduling is simple, the technicians arrive on time, and they do a thorough job sweeping the chimney. they always show photos of the chimney and clearly explain what they find. my best advice is to get your chimney cleaned once a year and try not to wait until fall to book your appointment.
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Eric came by to inspect my flue and made sure everything was working just right. He was friendly and explained how I could keep my fireplace running smoothly. I highly recommend Edgar & Sons Chimney Cleaning for anyone needing chimney sweep services.
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Despite the rainy weather, the technician from Edgar & Sons Chimney Cleaning arrived right on schedule. He made sure to keep the work areas clean and even took off his boots while moving through the house. He checked that our furnace chimney was working well and highlighted some areas that could use attention down the line. The thorough inspection of our two chimneys included video technology, and he took the time to explain everything he discovered. He clearly outlined our options and gave a detailed estimate for repairs that were fairly priced, all within an hour. The office team was quick to respond to our emails. I highly recommend their services!
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I had a great experience with Edgar & Sons Chimney Cleaning when they came to service and clean my vent-free fireplace. The technician took the time to clearly explain the issue and the straightforward solution that was needed. There was no pressure to invest in an expensive replacement, which I really appreciated. He also provided a helpful overview of the system and shared some easy maintenance tips I can do myself before the next cleaning. I couldn't be more satisfied!
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The team, including Eric and Johnathan, was extremely polite and punctual. They worked hard and provided valuable information. They took additional precautions to protect my new flooring while installing the chimney. Communication was top-notch, from the initial call and inspection, to interactions with the office staff. Everyone was exceptional. The team did an outstanding job cleaning up after the job. So far, I am very impressed and have no complaints. I'm eager to use my new chimney this coming fall and winter! I'm so grateful to now have a backup source of heating, especially in these uncertain times in Birmingham. Will update my review once I start using the chimney regularly.
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the experience with edgar & sons chimney cleaning was fantastic. the person who answered the phone and handled scheduling was just as great as the technician and the owner. we had our fireplace and both chimneys cleaned. they installed a sleeve, repaired the caps, and added rain covers. they were prompt in scheduling and completing the work, and the quality was outstanding. i found the pricing to be fair, and the team was knowledgeable and very helpful. we always prefer to support small businesses and enjoy investing in our local community. we'll definitely be using their services again.
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the team did a great job honoring their lifetime warranty by replacing my chimney cap that was blown off during a storm, and they did it at no cost. although they didn't have records of my original purchase, i was able to find my old invoice, which helped them confirm the installation. it's a good reminder to keep your receipts if you want warranty service in the future. the crew put the cap back on, and while there was a bit of damage and it sits a little crooked now, they still got the job done quickly and professionally. they also offered to repaint the cap, which i appreciated, and gave me all the information before the visit. overall, i'm very happy with the service and how my chimney is working again.
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had a great experience with this chimney sweep service in birmingham. they showed up right on time and made sure to cover my rugs and furniture near the fireplace before starting work. the team was polite, professional, and really knew what they were doing. they cleaned and inspected my chimney, and even fixed a minor issue they found. everything was cleaned up nicely when they finished. i will definitely use their chimney sweep services again.
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I contacted Edgar & Sons Chimney Cleaning because our damper was broken. They fit us into their busy schedule, which I really appreciated. Johnathan called ahead to let us know when he would arrive. He inspected the inside of our chimney while his team went up on the roof. In just about 30 minutes, they installed a new airtight damper with a lifetime guarantee. They made sure everything was spotless, and only the inspection was done inside the house. We received all the paperwork, warranty, and clear instructions on how to use our new damper before they finished. I was amazed at how quickly and efficiently everything was handled. This will always be my first choice for any chimney work!
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Eric and Johnathan did a fantastic job cleaning and inspecting our downstairs fireplace and chimney in Birmingham. They were professional, explained each step of the process, and went above and beyond our expectations. We are very happy with their work and would definitely recommend their chimney sweep services.
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they did a great job sweeping out the flue and firebox, and made sure to tidy up everything when they finished. the chimney inspection was really detailed, so now i know exactly what shape my fireplace and chimney are in. the price for the service was around $300, which seemed fair since it's a busy season. overall, i'm happy with how professional and friendly eric was.
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Eric and his crew did a fantastic job. They arrived right on schedule, set up their equipment, and made sure to keep everything tidy while working on our wood stove. They went up to the roof to sweep the chimney from the top, and also repaired our vent and put in a new rope gasket for the stove door, which was really worn out. The whole process was quick—finished in about an hour. We’re very pleased with the chimney cleaning service and the results!