All reviews for Done Right Carpet Cleaning

Chad did an outstanding job. professional and at a reasonable price. I will use these guys in the future.

recommend. You can tell they cared about doing a good, complete job. Professional job without question.

We have had them clean our carpets a few times now and they are the best! They do a awesome job, are punctual, and respectful. I endorse them to

the carpet cleaning service provided was of top-notch quality and brett was incredibly pleasant. however, there was a bit of a hiccup with the scheduling. my carpet cleaning slot was fixed and confirmed for 12:30, which worked perfectly for me as i was attending an event. unfortunately, they arrived an hour early while i was still out. i missed their calls and messages since i didn't have my phone with me due to the event. by the time i checked my phone at 12:15, i learned they were about to leave as they had been waiting for half an hour. luckily, i managed to communicate with them that i was on my way and would be home shortly. upon my arrival at 12:30, they were still present and performed an exceptional cleaning job. however, it's important for them to adhere to the initially agreed upon time. it was slightly distressing that they arrived ahead of schedule and were on the verge of leaving before my confirmed appointment time.

ian did an excellent job cleaning our carpets in the duplex. he was prompt and straightforward to communicate with. he also displayed a strong commitment to delivering the best service and made a point to follow up with us when he discovered a spot that was overlooked during the initial carpet cleaning (inside an easily overlooked door). we would definitely use done right carpet cleaning services again in birmingham!

Done Right Carpet Cleaning did an amazing job restoring our dingy, once cream-colored rug back to its original state! We were able to save a bit of cash by taking the rug directly to their Birmingham warehouse. Brett made the entire process incredibly straightforward. Would suggest their services and definitely plan on using them again!

Recently, I had quite the pet predicament at home when my normally well-behaved dog had a rare accident on my stairs. To add to the mess, my cat then chose to mark the same spot, and another step as well. I returned home the following day to find that the entire foyer was filled with the unpleasant smell of cat urine. Without a second thought, I reached out to Done Right Carpet Cleaning. Ian picked up my call, even though it was outside of normal business hours. He coordinated with Brett, who agreed to come out and tackle the challenge of cleaning my stairs. Brett arrived to save the day, late in the evening in Birmingham. I am so thankful for their excellent customer service and will certainly suggest Done Right Carpet Cleaning to anyone in need of carpet cleaning services.

My wife and I live in a rental home with carpets throughout most of the space. The previous tenants didn't clean well, and we recently got a puppy who had a few accidents, so you can imagine that the carpets needed some attention. While they weren't terrible, they definitely needed cleaning. Initially, I tried using a carpet cleaning vacuum from a family member, but it was a frustrating experience. Even though I thought I was saving money, the results were disappointing, and the carpets ended up wetter, making things worse. Then, we decided to go with a professional carpet cleaning service that had a special offer in our neighborhood. One technician came over and was very friendly and professional. He cleaned the carpets in the rooms we requested in under an hour, and they looked better for about a week. However, it seemed like the carpets developed some residue afterward, which was disappointing. Finally, CitruSolution came to our home recently. I wasn't there, but my wife supervised the cleaning. She mentioned that the two technicians who arrived were friendly and efficient. They cleaned the carpets, moving furniture around, and left us some citrus cleaning solution for any spot cleaning we might need in the future. It's only been a few days, but I can already say that the carpets look fantastic and don't have any residue. The citrus scent was pleasant, though it didn't last long. Overall, I’m really happy with my experience with CitruSolution and would definitely choose them again for any carpet cleaning needs. The price was a bit more than I expected, but you truly get what you pay for. The cost was exactly what we discussed over the phone, with no hidden fees, and I wish I had gone with this service from the start instead of dealing with the hassle I did.

We had an excellent team from Done Right Carpet Cleaning come to our home. They addressed all my inquiries and provided me with product tips for the messes my kids create. They managed to remove stains from the carpet that I thought were impossible to get out. I discovered them through a recommendation in my Birmingham neighborhood group on Facebook, and it turned out to be a fantastic choice. They also communicated really well before their arrival. I had tried calling several places before, but I didn't receive any responses. Brett at Done Right Carpet Cleaning answered my call right away and scheduled a visit just a couple of days later.

wow, i can't say enough good things about the carpet cleaning service. brett was a pleasure to talk with and got me scheduled fast. i liked getting a reminder text before my appointment and the message with the arrival time on cleaning day. besides doing an amazing job on our carpets, ian went the extra mile and made sure everything was working perfectly before leaving. there was even a small electrical issue because of our old wiring, but he handled it with care. you can really tell he cares about his work and the people he helps. it's rare to find this level of customer service now. i highly recommend this company if you need carpet cleaning in birmingham.

I did some research to find a company that could expertly clean my Oriental rugs. After years of use, they were quite dirty, and I wasn't sure they could ever look clean again, but I decided to give done right carpet cleaning a try! They exceeded my expectations! They restored the rugs to their original beauty, which was quite a challenge! The team did a fantastic job explaining the cleaning process, and it was obvious they are serious about their work. I would definitely recommend done right carpet cleaning if you have rugs or furniture you really care about and want to restore to their original state of beauty!

I recently had my carpets cleaned throughout my entire home, and I wanted to share my experience. As someone in a wheelchair with three pets, along with kids and helpers coming in and out, my carpets had seen better days. However, I was amazed by the fantastic job Ian did on my rugs. They look brand new, and I can't express how thrilled I am with his work. I also had a chance to chat with Ian, and he was very kind and professional, showing that he genuinely cares about his job. I couldn't be happier with the results, and I will definitely hire carpet cleaning services again in the future. I hope to work with Ian again because he has a bright future ahead of him. The company is fortunate to have such a dedicated and trustworthy worker. Thanks for the hard work and for making my home look incredible!

we had our carpets cleaned along with the grout on our tile floors, which hadn’t been touched since they were put in ages ago. the grout looks brand new now! the price was really fair so we also asked for our showers and bathroom stone counters to be cleaned and sealed too. everything turned out fantastic. as a bonus, we even had our windows cleaned inside and out—they’re so clear, it’s hard to tell there’s glass at all! brett, who helped us, was friendly and made the whole process easy. he really cares about making sure customers are happy. highly recommend if you need carpet cleaning in birmingham!

I’ve been using Done Right Carpet Cleaning for years, having my carpets cleaned about three times a year. With white carpets and pets at home, I need regular cleaning to keep everything fresh. The team is always efficient, friendly, and pays close attention to detail. They respond quickly whenever I call and always act professionally. After some recent renovations, my carpets were really dirty, but when Ian came out, he made them look brand new. I’m always impressed with the results!

After a fire filled my house with smoke, I called Done Right Carpet Cleaning in Birmingham. Brett arrived quickly with all the right equipment to help clear the air and started working right away on cleaning my carpets. He was very friendly, professional, and worked fast to get everything fresh again. The service was top-notch and the price was fair. I highly recommend them to anyone needing carpet cleaning, especially if you have an emergency.

This was my first time having my carpets cleaned in 5-6 years, and my first time using Done Right Carpet Cleaning. Brett was my technician and did a fantastic job. From start to finish, the experience was top-notch. Brett gave me a call in the morning to provide an estimated time of arrival and called again when he was en route, arriving exactly when expected. We discussed my carpet cleaning needs and he provided honest suggestions on the necessary work. The job was completed swiftly and the results were impressive! My carpets look and feel fantastic, giving me a great sense of satisfaction.

We picked up a second-hand, high-pile polyester area rug and tried to clean it ourselves with a rental machine, but it didn’t turn out well. The rug stayed damp, smelled musty, and just felt odd after using carpet shampoo. The musty smell filled our living room, and after a few weeks, we decided to call a professional carpet cleaner. We reached out to a few companies, but most needed us to book several days in advance or had high minimum charges. When we called Done Right Carpet Cleaning, Brett answered and was able to help us right away or let us pick another day if needed. We chose the soonest option, and he arrived at our Birmingham home within 30 minutes. The cleaning process was fast, simple, and really made a difference. Brett set up, applied a pre-treatment, steam cleaned the rug, and finished everything in about half an hour. The difference was clear—the carpet smelled fresh and the fibers looked soft and fluffy again, not flat like before. He was friendly, professional, and quick. The price was worth it for the service, and I would definitely recommend them to anyone needing carpet cleaning.

i called done right carpet cleaning to get my area rugs and carpets cleaned. brett answered the phone and was very enthusiastic and quick to respond. he gave me a fair estimate right away, and when he showed up, the price stayed the same, which i really appreciated since a lot of other places try to charge more once they arrive. brett was polite, showed up on time, and was straightforward about the whole process. he did a fantastic job getting my carpets and rugs fresh and clean, and he was also super friendly with both us and our pets. the rooms and rugs look great, and the house feels cleaner and brighter now, especially with all the dust and dirt gone—which can be a big deal with the heat around here. if you need any carpet or rug cleaning, i definitely recommend this company. i'll be calling them again whenever i need carpet cleaning done.

We had a fantastic experience getting our wool and silk blend Persian rug cleaned. This rug has been washed several times over the years by other companies, but it has never come back looking this spotless, with every stain removed. We spoke with Ian over the phone, who was very professional and a pleasure to deal with. The whole process was simple, the prices were fair, service was quick, and Brett at the shop was just as friendly and helpful. I highly recommend their carpet cleaning services!

Ian and Brett did everything they could to make my living room carpet look clean. At first, I wasn’t happy with how it looked, but after talking with them, they were quick to come back and clean the carpet again. They were always willing to return and work on any spots I noticed, and they made sure to communicate with me each time. The carpet is pretty old and doesn’t have any padding, so it’s tough to get it perfect, but Ian and Brett really put in the effort. After a few visits, the carpet looks much better and I can tell it’s been professionally cleaned. I appreciate how dedicated they were and how many times they came out to help. I’m glad I chose their service and would recommend them to anyone who needs their carpets cleaned.

The team is outstanding! I’ve used them several times for carpet cleaning in Birmingham and have always been very happy with the service. Over time, I’ve had them clean my carpets, upholstery, and area rugs. Everything looks fantastic. The workers are always professional and friendly. Even though my house is very old and they ran into some challenges, they always handled everything with a positive attitude. The carpet cleaning was done quickly and efficiently. I also really appreciated the helpful suggestions they gave me on how to get the most value for my money. I’ll definitely use their services again.