All reviews for Carden Heating & Cooling

I’m always extremely happy with the service provided by Carden. They are always on time, call 30 minutes before arriving, and complete the service in a timely manner. The techs are polite and knowledgeable. I highly recommend them.

We’ve been very happy with the work that Carden did installing the HVAC in our new home in 2018 and with the follow up/fine tune visits they’ve made since then. The annual maintenance program is well worth the price. I highly recommend them.

Update: The company is still amazing. The technician that comes out for my maintenance are always wonderful. I wish I remembered the last two tech names to give them a shot out. Please have no hesitation with going with this company I have no regrets at all.

Hands down everything was professional from placing the 1st call, the service tech, and installation of my brand new A/C unit. I would love to include the service techs name (forgot smh) but he was the most sweetest, genuine patient person ever. Truly heaven sent everyone was the absolutely the best I wouldn't imagine doing business with anyone else. I went based off reviews and every review is true. They will not stir you wrong I promise. Thank you guys so much!

Great Value! Great Response! Genuine Concern! Exceptionally High Level of Professionalism! (This company even answers their phones when you call them! - Hardly any entity does that these days!). Angela, whom I assume is either the office manager or the owner of the company, as always when I call, is cheerful, concerned, and helpful. She treats the issue as though it was her own.

The service technician, Austin, is a joy and a pleasure to work with. He’s extremely knowledgeable and humble, apologetic, considerate, and kind.

He took care of the issue and provide a service with a smile!

And he made sure that I understood that it was covered by the warranty!

Who could ask for more than that!

I do believe that this company’s core endeavor is to provide their potential and existing clients with service that exceeds their highest expectations.

Not only was Gabe very professional, but he kept me informed with every step. He made sure I knew what was going on and what he thought the problem was. I never felt like he was trying to up-sale me on a new unit or things that I didn’t need. I would highly recommend Carden!

I was out of town for 8 months for illness and found my A/C out when I got back. I called Carden and they came right away and repaired my unit. All the staff are kind and very helpful. They go the extra mile to help and they genuinely care.

The team from Carden were able to get an entire system replaced as well as put a new return in within 3 hours! The system in my house was out and we had a baby shower planned and only 2 days until the event. I called and they handled everything quickly and efficiently! Thank you Carden!

Great service!!! I called because my A/C unit was not cooling. They had a technician out the same day! Nick did a great job! He was very respectful and completed the repair quickly! I would most definitely recommend using Carden for any HVAC service! Thank you so much!

The best!!! My air went out last night and Carden Heating & Air, inc. was out by 8:30 am this morning. He found the problem quickly and had me back up and running within 10 minutes. Wonderful customer service that you just don’t see anymore. Signed me up for maintenance two times a year….hopefully this will keep me from having any AC problems in the future.
I love this family! Thank you Simon Carden. You are the best!!!

The service person was quick to respond, pleasant and seemed more than capable of performing this repair work. He was here less than 30 minutes and the job was completed and for a fair price. We will continue using Carden for all of our HVAC needs.

They showed up on time with a great explanation of services. They were able to quote me the most affordable price as well! The technicians were friendly, helpful and worked hard to make sure I had everything I needed. I will absolutely be calling on them again for anything that should arise!

We had a great experience with Carden Heating & Cooling!
We have always had a large Birmingham company service our unit and we weren't very impressed with their service group. So when it came time to get a new unit we started looking around. We had 6 different companies come quote our new system (large and small companies). We didn't stop our research there. Whenever possible I went and looked at a system each of those companies had installed to get an idea of the quality of their installers. I had never heard of Carden before, but they came very highly recommend and after seeing their quality work and receiving the quote I understood why. We considered several of the quotes, but Carden offered a far superior unit at a better price than other quoted for a cheaper unit. They came and installed the unit the next business day and they did a phenomenal job. Kyle quoted our system and he was here for the install to make sure everything was taken care of just as we discussed. I can't say enough about the great job everyone at Carden did to take care of us. Carden will be the only company touching our system from now on.

The Carden team responded in a lighting fast response time, diagnosed the issues and offered a couple of solutions for resolution. The in house team researched a question I had about comparing several systems and followed up as promised.
Super friendly and knowledgeable and I am very comfortable dealing with Carden Heating & Cooling moving forward.

Cardin came out for the bi-annual maintenance. Tech called when he was on his way and he arrived in time. He was professional and thorough. He reviewed the service completed and all that was checked. He was Helpful with all my questions. Outstanding tech and service. I highly recommends these folks.
Jonathan

Great experience! Gabe was very knowledgeable and super friendly. Extremely fast installation! Came out for estimate on Friday and installed new system on Monday. Best pricing as well. Highly recommend!

Always friendly with great service ! On time or early! Thank you Carden Heating and Cooling !💗

These guys always do a great job. I can always depend on them.

Technician came out on short notice on a Saturday. He was prompt , informative and very professional. Even took his shoes off every time he came in the house. We were very pleased with the service provided. We will continue to use call for any HVAC concern.

Been using Carden since 2019. Very Professional and great service! Beyond the typical maintenance every year, if I do have a problem it’s been resolved very quickly without a lot of money. My system is almost 15yrs. old but, is maintained. This place I do trust!

I was impressed with the young man (unfortunately I didn't catch his name) that came out to do the bi-annual service of my air conditioning system. He was polite, very thorough, and explained his findings thoroughly. He took care of some issues that he found and my a/c system is working better than it was before his visit. I'm extremely happy with him and Carden.

Can’t say enough about this company.
I was having my family for Thanksgiving.
My son was on a flight on his way when I noticed there was no heat upstairs where he was going to sleep.
I called Carden Heating.& Cooling, within an hour a professional, courteous young man came and fixed the problem with a new thermostat.
Works great now!
Very reasonable too!