All reviews for Dixie Electric, Plumbing & Air
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My appointment was to review estimates regarding comfort toilets and transferring toilets. The staff was very knowledgeable regarding products and pricing. I was very pleased with the outcome.
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Mr. Joe from Dixie came out to check on a problem toilet and was great! He explained everything well, made sure I understood, and did quick work. Mr. Joe was honest about the cost from the beginning and explained all the possible problems before he started the work. He was very kind and I’ll be calling again for any other problems.
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Nathan and Parker were great, professional and went above and beyond the call of duty! They provided multiple options for replacement of our floodlights for the future, and had the current ones repaired in no time at all!
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Bryce has responded to two emergency calls at night for us now, and he is always very calm, thorough, and reassuring to us when we are concerned about an issue. We feel like we are in good hands and our home is safe when he is done with his extensive troubleshooting. Thanks for understanding our issues and providing great solutions and advice!
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Had a major leak under my kitchen sink. I started working to see I could do it on my own. Once I saw how bad it was and not enough youtube videos or time to fix it. Called Dixie. Came in a decent time. Dalton was professional and got it fixed. Thanks Dixie
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Jamie did an excellent job diagnosing my problem. He and his partner are great. Highly recommend.
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Dixie Electric, Plumbing, & Air, more specifically their Plumbing Technician DeWayne Poitevint was here at my house today for a main cut-off valve leak at my street box. He was very friendly and was a professional customer service representative of the company! He did an excellent job and was very timely, arriving early as well as finishing fast!
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John was amazing! He put my mind at ease as soon as he touched the outlet. He was on time, and he fixed my issue with ease. Great job!
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I have wanted a gas stove for years. But there was no line in my house. Dwayne and Linny were on time, quick, efficient, and knowledgeable. They gave me a quote and answered my questions and put us at ease right off. We went ahead on the spot. Our pup even enjoyed having them come by. Awesome team work! and I have worked with many teams over the years. Seamless.
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Nate and Zack did a fantastic job, I will always use Dixie. Once again Nate comes through with flying colors! Thank you!
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Parker was great! Found the problem right off no problems! Would definitely recommend him with Dixie for sure!
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I am 100% pleased with Dixie. My technician was the best! He explained what he was checking and why. I feel completely confident that I received honest service from this company. I will be a repeat customer for sure.
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Roy Overton was friendly and professional. It was raining but he didn't seem to mind. It was an outside job. He was only to let me know what the problem was and would get back with me Monday concerning the repair. I can only reply to his decisions at this time. I have to reply on the repair later.
Part 2: Tuesday the technicians came out to repair my water pipes. I have the galvanized steel pipes which was used in my home built in 1959. I had a major leak which all had to be replaced with PEX or PVC pipes. It only took them half a day which I thought would be an all day job. I cannot remember the Technican's name. He was very nice, friendly, and courteous. They guarantee their work which is a plus. I cannot speak on the price because I don't really know what the price should be this type of job. I was given some discounts which I am thankful for. Overall I will say it was a job done well far as I can tell for now and would call on them again. -
Best experience in customer service with Byron. He fixed the problem, which was a washing machine drain pipe, and he was very professional and pleasant, a rare thing nowadays. With service and pleasant customer service I will continue to use Dixie.
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This was one of the most well informed and educational service repairs I've ever had. As a learner, my technician Kyle explained how our unit worked (very informative) and then showed exactly where and how the function was failing. There was a delay in a part arriving, and I was kept abreast of the issue every step of the way. He was a genuinely nice person with an easygoing personality. The service did not take half as long as I expected, and I will definitely be requesting Kyle @DixieElectric in the future.
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Responsive and professional! Got to us the same day. Dalton was professional, knowledgeable, and took care of our issue quickly. Gave us options, made sure his work was correct, and was a great representative! Couldn't have asked for better service. Price was very fair and reasonable.
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Arrived quickly and provided clear explanations of how the process would go. Dalton was so good at explaining the problem with my water leak and did an excellent job in getting it fixed in 24 hours. Kudos to Dalton Bass and Dixie Electric and plumbing.
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We had a couple of air-conditioning gentlemen come out yesterday, January 8, 2026. Give us an estimate on replacing the air-conditioning unit and the furnace or HVAC system within the home. One gentleman‘s name was Tyler. The other gentleman was Adam wonderful guys great information very knowledgeable and when we’re ready, we will definitely be calling Dixie. Thanks Dixie. You did it again! From Dennis Lewis and Pamela Williams
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Kyle did a wonderful job! He was extremely knowledgeable of what was before him and found the most reasonable approach to solve the issue. Dixie Electric will continue to have a stellar reputation through team members like Kyle!
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Nate Senn was great with handling our plumbing issue swiftly and with a smile. We had Brice come out the same day to look at our heating and cooling system. Another great experience!
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We had a plumbing issue at our home. Dewayne and Lynnwan from Dixie fixed our problem. They arrived when scheduled and were very professional and friendly. They went above and beyond good service.