All reviews for Spence Air Solutions

Awsome job guys

I highly recommend this company for heating and air very professional they fixed my heat in 20min very affordable and friendly

On time, professional and affordable. Did not over charge and was very detailed. Did not leave a mess. Will be recommending to everyone!

They arrive on time and stand behind their work. I have used this service several times and have always been highly satisfied.

My a/c went out in august , I called Spence air Solutions , they arrived 30 minutes later and had completely fixed my a/c . They were very affordable and professional. I highly recommend !

A new thermostat needed to be installed on my system. I called and they arrived within an hour. Not only did they install the new thermostat, but traced the wiring problem, that was causing the issue … and repaired it. Very professional, knowledgeable and trustworthy. I would recommend this company to anyone with Heating and/or A/C needs. Top Notch!!

My home stopped cooling, I gave Spence air solutions a call, he was out there quick, informed me what the problem was and fixed it. My unit has been working great since. Very knowledgeable, and professional and down to earth. Will be recommending him to anyone I know.

Spence Air Solutions is as professional as it gets. This company is very responsive and showed a since of urgency working on my unit. I would recommend them to anyone that’s in a bind and needs a good quality job done in a timely manner.

I got a call Friday afternoon from Kevin with Spence Air asking if I had a/c issues. I told him that’s an understatement. I explained we originally had a company that I won’t mention only for the fact I don’t even recall their name. I will post later. The supervisor’s name is Ivy, she is a salesman with broken ETA’s and promises. Mind you we have a newborn and the time we had a tech come over to diagnose to the time of broken repair time and dates, it went on for over a week. The one and only positive thing Ivy did and let me tell you it was an act of GOD, a tech brought over a window unit after midnight. That ended up breaking down. Ivy never came to replace repair or return my call !On with Kevin at Spence air, I explained the entire situation, he apologized for the other companies failures but assured me of what Spence air can do for my family.. We set a time and date for their diag and their repair process. Kevin was here 12 min early arrival time and diagnosed within 10 min. Went and picked up the parts, and repaired my a/c all within 40 min. (Drive time/repair)! Appointment time was 9am. Kevin and crew were gone by 10:15ish. My a/c was on and working like a champ! The honesty and integrity I received will never be forgotten! I have 3 kids, ranging from newborn, 7yr old, 9 yr old that suffered until I finally received the customer service pride of workmanship, and integrity of Spence Air. It may look and sound like I’m over complimenting Kevin ,and the Spence Air team, damn right I am! I will recommend this company to anyone with A/c and heating issues.
Thanks Kevin and team!
Thank you Spence Air!!!

Spence Air Solutions is an outstanding company! Returned my call quickly and scheduled a repair for the next morning. Showed up on time, & fast repair to my air unit. I am so impressed. I Highly recommend this company to everyone!

Ac broke again. They didn't do a good job fixing it. I tried calling but their mailbox was full

I would absolutely NOT recommend Spence Air Solutions. The technician assigned to my order called to make sure I was home, but I wasn't able to answer the phone, and he didn't leave a message. I didn't even know the technician had called until I spoke with the owner later. When I called to make sure we were still on the schedule, that's when he told me that the technician had called and didn't get an answer, so he moved on to the next house. Huh?? I made plans to be here between 12-4 like I was told, and the technician just moves on to the next house instead of actually showing up? Or at the very least leaving a message?

I explained the technician didn't leave a voicemail or send a text message and asked that he do so. His reply was, "We expect customers to answer their phones just like we do." Excuse me?? First, your technician doesn't have the courtesy to leave a message or send a text, and then you tell me, as an individual, to answer my phone the same way businesses answer their phone?

And then the owner said he was canceling the order because he didn't want to deal with rude customers. Asking the technician to leave a voicemail or send a text message is rude, but telling me to answer my phone isn't rude?

I will NEVER use Spence Air, and I will NEVER recommend them!

Tyler the owner of this company was hired to do the plumbing on a new build I completed 6 months ago. It was a nightmare getting him to finish the job. There were countless errors made during the construction process which delayed the job. Since I sold the home there have been several leaks. One of which cost over $6,000 in damage to the home. Tyler took no responsibility for this issue. As I write this, the new homeowner reached to inform me that another leak has occurred. DO NOT USE if you are looking for an honest contractor that stands behind their work.