All reviews for Caswell Heating & Air, LLC

Jackson came out to our remote location in a timely manner, he was efficient and knowledgeable. Jackson was also great with our dog!

We needed our ductwork replaced and air vents replaced and They did a great job. Thank you to the installation crew of 4 guys. Davis , James, Brock and Brody .

I would definitely recommend! My technician was very helpful in finding a reasonable price with payment options for getting my heating system repaired.

I am extremely please with my service under Jonathan. We were able to resolve some past issues and it was handled very professionally and restored my faith with Caswell hvac. Thank you for your help in repairing my mini split leak. Look forward to Jonathan doing my yearly maintenance for my units.
I also want to add as I've been having issues with an older home you always will with plumbing or HVAC. Caswell has been very prompt in helping out and sending people out and I appreciate their service and their technicians who treat you with kindness and respect

Jonathon was very thorough in his maintenance and inspection of the unit. Gave us suggestions as to how we can get better service from our unit. Very personable

Brodye came out to tune up the air conditioner and was prompt, friendly, and knowledgeable. It took around 45 minutes. He gave me lots of useful information about my systems and made some excellent recommendations. They are very thorough and professional, and I highly recommend them.

Caswell Heating & Air is the most trustworthy and honest company we have ever used. They are fast, reliable, and honest. I highly recommend them. 10/10 would recommend

It was on a Saturday when I called. Caswell came straight out to assist with my air conditioner with no hesitation. I appreciate your service and will recommend to everyone. The service was fast and professional.

Caswell Heating and Air did a great job of installing three units in my house. We are very happy with the installation, the quality of product, and the quality of communication/service.

Technician was very polite and knowledgeable. Showed up on time. It was a weekend and our heat had gone out. He had it up and running within 15 minutes. Would highly recommend!!!

Keith Will and Noah Did an amazing job with everything from top to bottom keep them around forever you have a great team Appreciation on high Thank you from Mrs Henning

Justin has been a great technician and very good person and I have enjoyed him today and was very happy with the hard work he did today!!!! 5 stars!!!!

Jaxon and Jonathan did a great job with the tune up! They called ahead of time to let me know they were on their way and very thorough and kind with their explanations. Would strongly recommend.

Caswell came to the rescue. After living in an old little house for 5 years built in 1945, I had the heat furnace serviced for a tuneup. Several technicians from other companies supposedly inspected and did offered to install a heat pump but did not focus on the carbon dioxide leakage. I told caswell that I wanted to keep my furnace and could not afford the cost for service. To my surprise, they offered me finance based on my credit. A few hours later the working crew was ripping out old accessories to the furnace and covered the crawl space. Now, my old little house is safe to live in. Thanks to Caswell.

We suspected we had a water leak after noticing the drastic increase of our water bill. I called Caswell and they sent a tech (Wade) the next morning. Wade was very professional and friendly. He quickly found the leak. He explained what he would need to do to reach and fix the problem. He made sure I was okay with the price quote and he fixed it quickly. 10/10

Josh is the most hardworking, dependable plumber (and person) that I know! He genuinely cares about each customer, the company’s success and goes above and beyond for his team. A true 5-star asset to Caswell!

Jackson Cannell was our serviceman and he was very nice, personable and professional young man. He completed his job in a very quick but efficient manner! Jackson is definitely an asset to your organization!!!!

Jonathan, technician at Caswell Heating and Air, came out today to provide an AC tuneup inspection. He is such a nice, professional person. He was considerate by calling ahead of time to let us know he was in route to our house. He is very knowledgeable and informative. Since we had purchased our unit from Caswell just two years ago, we didn’t have any problems but Jonathan offered suggestions to keep our unit in good working order. I highly recommend Jonathan at Caswell Heating and Cooling. Thank you Jonathan.

Cannot say enough about this service. I needed them on a Sunday and within 15 minutes of receiving their call back.. they were at my house and ready to work! They completed the job and got my air back up and running in no time! The technician was wonderful! Thank you so much!

Our A/C went out middle of the night. Caswell was responsive, set up same day appointment and sent out Keith who was amazing. He kept us informed at every step and had our system up and running. A true blessing with 90+ degree days. I won't go anywhere else.

Trey did a great job getting our system up and running again. He had a detailed explanation with pictures on what was wrong, as well recommendations to improve our system. He provided a detailed breakdown of what to expect price-wise as well, should we decide to do so.