All reviews for Valley Heating and Air

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    5

    Came out to see what was wrong. I thought I would need 2 new parts from a friend looking at it a couple of years ago when this same thing had happened. Worked fine until it didn’t. I thought I was going to have to get a new insert but just a little TLC and all is well

    5

    I've used Valley for years and was somewhat reluctant to stay after new ownership. I spoke with Tim (new owner) to schedule my annual maintenance and a couple of days later Tim shows up personally to perform the work. Top notch leadership, great workmanship, and excellent customer service. Tim surpassed my expectations.

    5

    I love Valley Heating and Air! Very helpful and always there when I need them. The new owner is very friendly and has a great team. I just got my new unit serviced and my yearly plan makes it easier to take care of it, and is reasonably priced.

    5

    I want to thank Randy for the excellent
    Service. He actually saved me money! I appreciate his honesty and will continue to
    Use Valley! Thank you as well Tim!

    5

    I absolutely adore Tim and the crew! Great job! Easy to work with! There’s nothing worse than being cold in the winter and hot in the Alabama summers! I obtained 3 bids for this job! Tim was well under the other two. Thanks guys for a job well done! The guys were fast and extremely professional. I was kept apprised of everything throughout the job! I so appreciated that they arrived on time- ready to get the job done!

    5

    Our service guy was Daniel. He knew exactly what to do to get our fireplace up and operating! His professionalism and know how was very much appreciated! He was on time and represents your company well!

    Thank you for your service!

    5

    Great experience. Friendly. Great swift, service at reasonable price.

    5

    The communication from Valley is awesome. They stay in touch with you, text you and email you about your appointments. The service folks even call when they are headed your way. They are very polite and explain things well. This business model should be used by every other business.

    5

    The guys did amazing work. They took the time to explain what they were doing and also were very professional. The quality of work is great as well.

    5

    Always very professional and confident. The service man arrived earlier than expected immediately located my problems and left with my system operating perfectly. Highly recommend recommend valley heating and air.

    5

    Valley Heating and Air contacted us and came out the same day. David was excellent. He quickly diagnosed the problem and fixed and AC. I highly recommend the company. We have just seen David again for maintenance work in our AC devices. Extremely knowledgeable and nice to work with as was his colleague.

    5

    A Friend recommended I call Valley Heating and Air several weeks ago. So glad I did. Kristy the receptionist is friendly, helpful, responsive and a joy. David, the experienced serviceman who serviced my equipment, has my complete confidence, has reinstalled some poorly placed furnace purifiers, has replaced nonfunctioning equipment, set me up with appropriate filters and has my system working good again. I highly recommend this company and their work.

    5

    Did a thorough job in troubleshooting gas fire place concerns!

    5

    Technician was great!! He had an excellent personality and explained everything he was doing. He even came out in the snow. Service far exceeded expectations.

    5

    On time, great communication,professional and knowledge techs.

    5

    Nobody touches our equipment but Valley. Tim and Randy are TOP NOTCH.

    5

    Valley is the best! Wouldn't trust anybody else. GOOD PEOPLE.

    5

    Excellent service! Tim was here within an hour of my frantic call. The price was great!

    5

    Service was prompt and work was completed quickly. Techs very nice and friendly

    Con: service cost seems high especially after costly spring " check up."

    5

    People at Valley Hearing and Air are super nice and knowledgeable. They are on time and do a great job of keeping our HVAC system working well.

    5

    They do a great job and are very friendly. When they came this summer to service the AC they removed a snake from the side of the house. They definitely deserve a A+ for that.