All reviews for Arctic Sewer and Drain

Very professional family owned plumbing company.

They arrived on time and very efficiently finished the job, cleaned up after themselves and presented a very reasonable bill.

I'm adding them to my list of "Go Too" contractors

Arctic Sewer and Drain came and fixed our problem. I called 4 places for our issue on a Sunday morning. Arctic was the only place that answered. They came and fixed the problem within a few hrs. I will definitely be using them again. They were very friendly & explained what he would be doing as well as what caused the issue.

These guys are great! Within an hour of when I called about a clogged drain in our garage, John arrived and fixed the problem. Our fastest service ever for any kind of repair. Nice guys and very reasonable cost.

Highly recommend. We had a sewer issue with my apartment building, these guys were informative and hassle free to get scheduled. They showed up and got the job done. Knowledgeable and timely.

Excellent service and professionalism! They came out the same day and fixed the problem fast. I'm so grateful!

My kitchen sink drain created a rubber duckie pond in my kitchen cupboard. Isaac at Arctic Sewer & Drain was recommended to me. I called him the evening I found my mini indoor pool. He helped me out the next day. Both he and his coworker were friendly and knowledgeable. They fixed my problem quickly and I do not feel like I was ripped off. I will use them again should the need arise.

I just moved to Alaska and into my first home. I was here just a few days when it was clear my drain in my garage was clogged. One morning I happened to be looking out the kitchen window and Artic Sewer and Drain was pulling up to my neighbor's house. I threw on my jacket and boots and went over and asked if they had a moment when they were done to diagnosis my problem and then get me on their schedule. I by no means expected them to resolve my problem that morning. But father and son Isaac and Isaac Jr. (or Joe as I like to call Isaac Sr ;) ) popped over when done at my neighbors and fixed my issues right then and there. Then they dispensed some friendly Alaskan advice to me. They both were incredibly welcoming, kind and friendly ... and got my drain issued resolved! I now have the sewer and drain company I will use for the rest of my Alaskan life! Thank you Joe and Joe Jr.!

Isaac is AWESOME! Not only did he answer his phone, he was quick to respond, quick to find the problem, helpful and fun to work with. We had to call after hours and even with overtime cost, it was cheap for all he had to do. Arctic Drain is on the top of our list and the only one we will use and refer to friends and family. Thanks Isaac for still being customer oriented, friendly, helpful and affordable.

We had a mysteriously leaky toilet. Our regular plumber diagnosed the problem as a clog in the pipes leading to our septic system and advised us to call a specialist. Isaac and his son were just super, starting with the initial call. They came out quickly, cleared the clog and re-seated the problem toilet.We couldn’t have been more pleased. Highly recommended!

Had an issue on a Sunday morning. They responded immediately, arrived within 2 hours and fixed the problem in 20 minutes or less. Super recommend especially for emergency situations! I called 3 or 4 different places and they were the ONLY ones to call back.

These fellas could not have been better. I highly recommend this company. Can’t say I’d look forward to using them again but if the need arises we definitely will.

1/4/23…..I needed a plumber again and same as last time…they couldn’t have been nicer. I HIGHLY recommend this company again.

8/21/24…..they are still a 5 star company! Highly recommend them

These guys were champions. After a potentially very expensive misdiagnosis from another drain company, I called Arctic Sewer and Drain. The owner was super helpful on the phone and talked me through what was likely happening with my backed up drain. They came out the same day as soon as I got home from work and found the actual problem, which was just a clog which they cleared in a few minutes. They took the time to show me what was going on and explained everything. Took a load of stress off my mind and the price was great.

I had a weird sinkhole under my garage and needed to check my sewer line from my house to the main to make sure there wasn’t a break in the line washing away the soil and causing the hole. Isaac and his son came out and ran a digital sewer camera down the line so we could visually inspect it from the inside to make sure it was sound. They did a great job, were super knowledgeable and professional, and I would definitely call them again for any drain and sewer work you might need done. Highly recommend!

Amazing father and son duo! Both named Isaac, they were friendly, fast and informative. Super cool guys and easy to talk to. They came within the hour of our call and saved the day. Our pipes were backed up and sewage was coming out of our tub and our laundry room drain. They told us what to look for incase it happens again... what to use and not to use. Just awesome people! Thanks guy! I HIGHLY RECOMMEND THEM!

The main line was clogged. They were able to get the job done quickly and professionally, plus it was a great price!. I would highly recommend giving them a call if you have any sewer/drain issues.

We called them at 1:00p.m. And they were at our house by 4:00, we live in Eagle River. John cleared the blockage we had in our kitchen sink pipes in just a short time also cleared the line to the dishwasher which had not been draining properly. Can’t say enough about the quality of service plus quick response we received. Thanks so much. Will use you again but hopefully won’t have to, lol!

Called on a Monday morning for a clogged bathtub drain and received a quote and scheduled service for THE SAME DAY! I received a courtesy phone call from the plumber when he was on his way (less than 2 hours from my initial call). Plumber wore a mask and shoe protectors without me having to ask. Drain was unclogged within 20 minutes and the tub was washed out and the bathroom was left clean. Very professional service and well worth the price (which I thought was relatively affordable). Will definitely use this company for future plumbing needs and recommend them to all.

We would highly recommend Arctic Sewer and Drain to anyone and everyone. Isaac the owner promptly answered my phone call and was able to get us on his schedule immediately. We had a pleasure working with the owner himself + John, his sons Chris and Isaac.

Our kitchen sink drain was clogged and after trying to remedy it ourselves with no solution, we knew we had to call in the professionals. A few attempts of snaking the drain, we resulted in using a hydro jet (problem fixed).

After the job was complete, the guys took the time to assure the cleanliness of the area and left the property with happy customers.

Thank you Isaac and team!!

Hands down the best customer service!!! I called Isaac regarding a toilet clogged and I think I may have broken my pipe trying to unclog my toilet and he was very helpful with more information on what he thought the problem could be just by simply listing to me. They showed up to my house within hours of my phone call and unclogged my toilet. Isaac and his son gave me helpful tips to help me in the future. I would recommend Arctic Sewer and Drain to anyone in need! Thank you both for everything!

Had an emergency late night situation where a main line drain was backing sewage out in my rental. Tried to work on it myself to no avail, finally made the right call and spoke to Isaac at Arctic Sewer and Drain. He didn’t have any appointments that night so we scheduled for the next morning. After half an hour Isaac called back and said they had a cancelation. He was at the site in 10min and fixed the issue in under an hour. Great service, great professionalism. I highly recommend.

Literally the BEST plumbing business. This is my first experience with plumbers and I will only use this company going forward. The guys walked me through how to fix an issue over the phone- was traveling and returned super sick, came out same day as I called and fixed another issue. These guys are top tier! Honest, affordable and professional.