All reviews for Monster Air & Mechanical LLC

Brandy and Dan are great! Quick response time from Brandy and Dan arrived earlier than his expected time and switched out the capacitors super fast and in less than 30 minutes, my AC was working again.

Called in for our business, very fast response time, quick diagnostics, quality repair. Had service done on our swamp cooler units to our shop. Went from no air flow with what little air we had that was hot. Now blowing nice and cool and I have happy techs turning wrenches again. Great crew will absolutely use them again.

Trish took care of on a 3 day weekend. Great communication and superb service all with a smile on a hot weekend. Thanks for getting out unit back up and running.

Trish is the best communicator of any service tech ive dealt with.
She is truly an asset to Monster air

Amazing work. Tech came out and found the issue in 5 minutes, he was also a cool dude.

My management company contacted Monster Air yesterday to repair my non-working AC unit. I spoke with Brandi who immediately set me up with an appointment for first thing in the morning (7 to 8), but said she would try to squeeze me in yesterday. While she was unable to get someone to come out, she at least called to let me know. This morning, 10 minutes early, a technician showed up and my AC was fixed by 720am...
I highly recommend Mobster Air.. not just because the got my AC working, but because of the communication from Brandi.....

Our experience with Monster Air was fantastic. Dan W. was on time, professional, and very knowledgeable. We will continue to use Monster Air.

Called Monster Air with a problem with my air conditioning on my home that’s only a couple years old. They came out right away and was honest that it was an install problem with the company who installed the unit in the attic when house was built. I called that company and it was covered under their warranty.

I really appreciated the honesty and promptness of their tech coming out.

I wouldn't hesitate to reach out if your looking for a family owned business who cares about their customers and integrity.

Tech was on time, checked the entire system and found no problems. He was pleasant and right to work. Have been happy with Monster Air since we purchased our unit thru them. Highly recommend!

I can’t begin to tell you how appreciative I am of this company. I had three air-conditioning companies out to me home prior. All three of them told me misinformation. Brandy was the person I spoke to initially. She was super friendly and helpful. Dan was the technician who inspected my AC unit. He is a straight shooter and very direct. I love how honest Monster Air is. This is very rare. The next time I have an issue with my unit, I am definitely calling on Monster Air.

Our AC was blowing warm air and I called first thing Sunday morning and someone answered, was friendly and encouraging. The technician, George was out within a few hours. George was professional, respectful and very knowledgeable. He had our issue fixed and running within 40 minutes. We are very pleased with Monster Air and would highly recommend them.

Go to shop for HVAC! The techs are always nice and respectful, NEVER pushy. Brandi is awesome in the office and their staff is always willing to help. I won't use any other company.

First off, let me state that i do NOT easily do Reviews... I'm the type of person that has to be really impressed to write a review.

That out the way, I just had to do a review for Monster Air, LLC.

These folks are awesome! My AC had failed... I did a ton of research for replacement units, to installation/AC Companies... etc

Long story short, I ended up using Monster Air, and am glad I did.

The entire experience was a pleasure and went very smoothly.

Special thanks to Brandi, Chris, Dwight and Austin!! All these folks played a role in my obtaining a nice AC/Gas Heat Package, and having it up and running in no time! This thing is quiet and has my home nice and cool again!

I had many questions etc, and they never made me feel foolish asking same.
All very professional and personable, what a great team!!! Friendly folks who really seem to know their business.

I feel the price was excellent and the service has been awesome!

Thank you all fora job well done! I can highly recommend these folks, for me, they did an awesome job!!!

I highly recommend them. I have dealt with several others and will only be using Monster Air’s services now. First, they were incredibly responsive and showed up 2 hours after I called them. They diagnosed and found the problem quickly. What really impressed me was that they took the time to shop around and find the best deal on the malfunctioning part. They went above and beyond to save me money. This is on top of their already reasonable prices. There were no sales tactics or trying to sign me up to monthly plans. Just fast, reliable, and affordable service!

Called Monster Air on a SATURDAY morning around 9am. They were quick and efficient to schedule service that day and we had the capacitor fixed by 3pm SAME DAY. Trish was really great about explaining what was wrong. I felt she was being honest with her diagnosis and options. I bypassed using my home warranty for this repair because they took weeks to fix my AC last summer and I will use Monster Air again, without hesitation. Excellent.

Have used this company since I moved to AZ in 2014! Excellent customer service and giving a huge shout out to Mr. Nelson, one of their techs! He is amazing - clean, organized and gets the job done! Call them -- get ready for a hot summer! Get a check up visit now!

Monster Air & Mechanical was referred to me by a friend. My amazing experience began with Brandy who set up my appointment professionally and efficiently. I immediately received a text stating the technician’s name and confirmation of the day and time of my appointment. I also received a text alerting me that the technician was en route and an eta on his arrival. I had the pleasure of meeting Dwight who was professional and super knowledgeable. I needed a part for a repair and even that process was seamless and quick. I am now the recommender of this mighty company. #lovethem

The work was done quickly and professionally. He noticed the other AC unit was broken and well and determined that it was still under warranty for the parts. I am VERY happy with the work performed and would recommend Monster to anyone with an AC problem.

The team of professionals at Monster Air have always been attentive and proactive with our heating and cooling needs. We’ve been customers since the summer of 2022. Brandy and the techs are wonderful people to work with. I recommend Monster Air without prejudice.

Dan and Dwight are super service techs! Always polite, professional, knowledgeable and approachable. I ask questions and they answer them.
Just wish we were experiencing better results from the parts and unit itself.
Respectfully,
Susan & Bruce

Monster air responded to my broken AC condenser in a timely fashion and within days replaced it for a reasonable price. All the while they communicated with me promptly, and made me feel comfortable that it would all work out well. They also dealt with my insurance company professionally and swiftly. I would recommend them to anyone.