All reviews for Ground Zero Plumbing, AC and Electrical

We called to get help with our thermostat that was not turning on and we were able to get a same day appointment. Juan was here within the hour and figured out the issue. He was very knowledgeable and explained the issue to us. He was able to fix it in the spot so we have AC before it gets hot again in a few weeks. This was a great experience!

Bryan was professional, polite and performed his work thoroughly and neatly. He did a great job of showing us all of our options. Would highly recommend.

Vince was professional, courteous and thoroughly explained what he was going to do and exactly what the problem was. I would highly recommend Vince as a plumber!

I had a fantastic experience with the AC installation team! Their work was thorough, professional, and top-notch. They were very informative throughout the process, answering all my questions and ensuring I understood everything. A special shoutout to Rafael and Chad who went above and beyond to make sure everything was perfect. His friendly demeanor and dedication to excellent service made the whole experience seamless. I highly recommend them!

Definitely want to give a shout out to Tim and all the folks at Ground Zero. There are a ton of corporate plumbing companies out there, none of them will give you the attention and respect you will get at Ground Zero. They are extremely good at what they do, and they are honest and kind. Did I mention honest, because that is extremely important. I could not recommend them more. Five stars because it won't let me give six!

After experiencing an issue with my air conditioning system the night before, Bryan came out early the next morning to help. He was punctual, professional, and quickly diagnosed the problem. Bryan was able to get the system back up and running, and my family and I were comfortable again. I truly appreciate his expertise and quick response. I highly recommend Bryan for any HVAC needs.

We have been serviced by Ground Zero for 10 years. They have always been responsive and professional.

Last night at 9:30 pm our A/C stopped working. The temp in the house was almost 90.

I called GroundZero and within an hour a tech was here and repaired the unit.

Also, Brian, the service manager, followed up with a call the following day.

You can’t do better than Ground Zero.

I had 2 sets of heating/cooling ducts cleaned and all parts of the blower mechanism. It was a ling process, taking over 5 hours.

Had our air conditioning repaired. Did a rerouting of airflow and a new thermostat installed. Diego Pena and Jeremy Rodriquez were OUTSTANDING! Fast and efficient. Our cooling system has never worked better!
Clean, friendly and knowledgeable. Will certainly use this company again.

The process to schedule an appointmentment online was straightforward. There was a follow up by email and a phone call. I was able to get an appointment the next day.
Shane was my tech. He promptly showed up in the AM. He was able to diagnose the issue. The solution was to replace the outdated unit with a saltless system. He was able to go pick it up and install that morning. Hauled away the old unit. Everything was meticulously done and cleaned up at the end. Thanks to Ground Zero and Shane.

We have used Ground Zero twice now; once to replace our very old water heater and most recently for some repairs inside and outside of the house. Both times, they have been honest and upfront, not to mention quick in getting the job done! Would definitely recommend!

James came out and diagnosed the issue with the water heater right away. He presented two working solutions to fix the problem. After approval from the property manager, James went out and picked up a brand new unit and installed it on the same day.

We couldn’t be happier with the work James and Ground Zero did for us! Thank you for looking out for us!

Bryan and Ground Zero has literally been my BEST experience with an HVAC technician and company ever. He was prompt, courteous, asked targeted questions to diagnose the issue, and got my AC unit operating and cooling the house again in under an hour. I have worked with 5 different AC companies over the years with each new house we've owned- I can assure you Bryan is everything you hope for in a quality technician.

Ground Zero always performs outstanding work. Our rep Bryan Dusewicz is such a pleasure to work with he is always available, very knowledgeable and has the best attitude! We can always count on him to help us get any job or emergency done when needed. We are very lucky to have some one that amazing to work with.

This was our first time using Ground Zero Plumbing and we are so happy that we did! Awesome experience, thanks to Jose A.! We had an emergency call due to a leaking valve behind our refrigerator. Being Memorial Day weekend, we were struggling to find a company that was available. Ground Zero was though! So wonderful! Destiny was so kind and helpful and set our service call up with ease. Jose A came at 8pm on the Sunday before Memorial Day, with a smile on his face and ready to help. We were so grateful! Jose A was kind, courteous, professional, knowledgeable, and a super problem solver. He did fantastic work and took the time to answer all of our questions, as well as check out all the other valves in our house. He was thorough, providing us with estimates and pictures of potential follow up work. We felt so relieved and very satisfied with the work that he completed and will definitely request that Jose A returns for any follow up maintenance. We really appreciate you Jose A and your expertise. You are wonderful! We will be back to use Ground Zero from now on, without a doubt! Thank you so much!!!
Aimee Hilberg

Shout out to Sergio and Josh for coming in and fixing my ac unit even though there was a storm they still work through it and they got it done fast I highly recommend both of them

Brian is the most talented and experienced person. if you want the AC to be fixed the first time right and on time; call Brian. Brian went above and beyond to keep the smile on my family. Place cool and 100% satisfactory. I will recommend Brian to all . You earned it and deserve Kudos for your perfectionism and professionalism. And Thank you very much from the bottom of my heart.

Absolute pleasure dealing with this company. Zero issues with any service calls they completed. Techs always keep me in the loop prior to arrival and through the repair process. Super fast and efficient service. Being the manager of a 630 unit complex speed and professional service is the key to success with emergency calls. 5 stars is not enough for these guys. Amazing company and truly amazing staff.

Anthony at Ground Zero was absolutely incredible! He was not only totally impressive and knowledgeable, but he also took the time to clearly explain the entire process and repair. He got the job done efficiently, at a very reasonable price, and left everything remarkably clean. I truly appreciate all of his efforts and highly recommend his services!

Ground Zero just came out to help a resident whose apartment water was not heating up. Yes, he fixed the problem, but more so, such professional and kind service. He patiently explained to the resident the cause of the problem and defused any frustration that came up. Thank you!

If you’re looking for an honest and reliable company, call Ground Zero. I use them at work and now at my home. Absolutely fabulous. I had the pleasure of working with one of there great techs Bryan D and WOW! Super professional with a wealth of knowledge. He was able to diagnose a very difficult issue with my AC and he was able to offer me a repair option that fit my budget. Go with Ground Zero, you won’t be sorry.