All reviews for Thomas Home Services
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Our service was everything you would want from a repair company. Armon, our technician, was very professional, knowledgeable, and friendly. I would highly recommend Thomas Home Service to all my friends.
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Joe is the best,right on time. I will definitely call them when I need a good plumber, also the price was very reasonable.kitchen drain.
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I felt I was in an HVAC classroom! The interaction and the level of knowledge is top notch. You find out the absolute truth about what's being fixed and what that means, and also what to expect.
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James was our repairman and would absolutely use zThomas Home Services to have him return. Very personable, friendly and knowledgable . Fixed our problem informed us about their warrenty program and the price was very resonable also. Maureen Wilson
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We had a great experience use Thomas Home Services to investigate and then replace our ice maker. A very nice technician (also named Thomas) came in and did took a thorough look at the ice maker and the refrigerator overall. After ruling out other issues, we discussed options and chose to replace it. He returned the following week and quickly replaced it. Couldn’t have asked for better service.
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Thomas Home Services made buying an AC unit a breeze. Casey was very professional, polite and answered all my questions without hesitation. Great customer service! I highly recommend this business.
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Will is amazing! Super fast response time, fantastic customer service, and a fast efficient repair. My dryer is back to being perfect!
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Service was absolutely the best ,Ryan the technician was a joy to deal .Didn't try to sell me a completely new unit he took my old unit apart replace the guts and its working perfect all under 2,000$ dollars out the door..I am recommending these people over semper fi and all other a.c.and home services. They ever do periodic checkup worth every penny then some highly recommend service fantastic
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Thomas Home Services did an outstanding job of replacing our 20 year old HVAC system with a new Goodman unit. The price was very fair. Great company!
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Called Thomas Home Services and Delphi came out to repair a dishwasher. She was professional, listened to my concerns, diagnosed the problem and found comprehensive solutions. Very impressed with Delphi and the entire Thomas team! We now have a terrific home services company to call when needed. Thank you!!
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We were very pleased with the recent service we received from Kanoe Newell at Thomas Home Services. He went the extra mile to resolve an issue with our dishwasher door that a previous serviceman had not addressed satisfactorily. Kanoe was professional, persistent, and had a great attitude. He patiently explained and showed me why the door mechanism was failing and found a workable solution. He is definitely an asset to Thomas Home Services!
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Thomas Home Services are a top notch company, Riley, their AC technician is a fine young man and can always troubleshoot and fix any problem. They are all so friendly and professional. I would recommend to anyone.
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Dustin was professional, friendly, and courteous. I was given a written estimate prior to the work so no surprises. Happy to say my annoying plumbing issues were resolved straight away. I recommend this company for your plumbing needs.
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Repairman was very friendly and knowledgeable about my counter icemaker
It would have cost more to Repair than just buy new one. Their was no charge. Also Tom was very friendly and sent James right. I would recommend Thomas Home Services for Service -
The service technicians were able to get out a day early and arrived on time. They were courteous and knowledgeable and advised me of me of my options. I will use them next time I need service.
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Found them on thumbtack, requested a free service call and they came out within hours. They were able to take care of my concern and it was both speedy as well as affordable. I will be using them again in the future.
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Outstanding Service, Knowledgeable Technician and Exceptional Communication Skills! Probably the best experience I ever had with Appliance Repairs. Thank You Armon for your attention to detail and positive outcome.
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The scheduling and completion of work was superb. Prompt arrival and completion of the water heater replacement. Danny, the service man was clean, professional and enjoyable to work with. He was conversant and explained what was going to happen. The timing and the price was very good. I recommend this company and will reach out to them again if needed. Danny the service man was especially pleasant to deal with.
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My second AC unit started blowing warm air today. I contacted Thomas at 8am and they sent a technician, James, out at 3pm and within the window promised. He tested the unit and said it was a bad capacitor. This was good news as capacitor repairs are much less expensive than repairing or replacing parts for my system. He gave me the option to buy the part and repair it myself if I was comfortable (I am relatively handy) or he could get the part an install it.
This was music to my ears, a technician that is not out to try to sell me a new unit "because my unit is old" or sell me stuff I don't need.
I happened to have a capacitor so I decided to switch it out myself. He even gave me tips on how to make sure I tighten the contacts and stay safe! My AC is working now and I only had to pay the service fee which was well worth it.
I asked James how long he has worked for Thomas and why he switched from two other well known companies that I have heard of, and he said he likes the culture of just doing what is right for the customer. The other companies train techs to be their salesforce and turn every service call into maximizing sales and selling what benefits the company not the individual.
At Thomas their technicians do what is right for the customer, I highly recommend them if you want an honest service with an honest recommendation and reasonable prices.
Now it makes sense to me why the bigger franchise company's advertise to go out for no charge, its' because their goal is to make up that service charge with hundreds or thousands of unnecessary repairs.
Thanks again for running a business with integrity, I think in the long run you will attract better technicians that take pride in their vocation and can sleep at night knowing they didn't rip anyone off and always do what's right.
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Frank from Thomas Home services came to help us with our thermostat. We recently purchased our home and had issues with our thermostat. Frank came and went straight to work and answered any questions we had. He showed us everything that he did and explained the reasoning behind it. We truly appreciated that, we definitely recommend Frank from Thomas Home Services for any thermostat/electrical issues that may arise for your home.
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I’m very been using Thomas’s for a few years now and I’m very happy with them. Fair, honest and always a great job. This last time I had a garbage disposal replaced.