All reviews for Pineapple Air Heating & Cooling

My air conditioning went out in the middle of August. My home warranty company couldn't have anyone out for two days. I called Pineapple on a recommendation from a friend. John was able to come out that afternoon and spend time diagnosing the problem and talking it through with my home warranty company. He arranged to have my new unit installed the next day and he and his team worked until 7pm to make sure all was working ok. Great personal service and I would recommend them to anyone.

Our air conditioner was blowing hot air. We called around to a few places and they couldn’t come out for a couple of days. Then I called Pineapple due to the 5 star rating he got. John was great! He came out at 9pm same day and fixed our unit within minutes. Definitely will recommend him and the company in the future.

I can't say enough good things about this business! They truly care about their customers. Last year, they fixed my AC, and when the same part went bad this year, they were out within 12 hours to fix it for free. Not only did they diagnose the underlying problem causing the issue, but they also contacted the manufacturer to secure a free replacement part under warranty. My AC was up and running again before my house even got hot. Exceptional service and dedication!

I cannot say enough about how lovely this team has been. From start to finish, every interaction was positive, kind, and accomodating. They handled our issues with speed, professionalism, and understanding. We had a broken system during record heats and they worked with us to get us through. Our new system works beautifully and is whisper quiet. Cannot recommend them enough!

JP and his crew were great as usual! We had our A/C unit go out on a Sunday evening and they had a brand new unit installed and up and running by Tuesday!! Always very professional, friendly and respectful. Would highly recommend Pineapple Air for anyone with any HVAC issues! Exceptional service and quality work

Jp at Pineapple Air has been our go-to for the past five years for hvac maintenance and repairs. Response times are very quick and provide exceptional work. Recently I had them install a new mini split A/C unit in my home office. They were in and out in one day.

Professional and prompt. Gave us details on what work he needed to do. Had our a/c repaired and running in less than a day!! Very satisfied with the service from Pineapple air heating and cooling.

JP and his staff went the extra mile (and beyond) to get me up and running when my AC went out. Response time was almost immediate, price incredibly fair and great follow up to make sure everything was working correctly. Great service - I highly recommend them!

I contacted Pineapple Air for a pre-summer service check on my house HVAC. AC system didn't feel like it was running up to par. JP from Pineapple Air came by and ran an analysis confirming some warranty work and refrigerant recharge. He also took the time to show test results and what the outputs should be. Repairs were done quickly and system was up and running normally.

Our AC stopped working on a 110 degree day in August. I called several other companies who didn't pick up or respond, and one told me the soonest they could have someone come look would be 2 weeks later. I found Pineapple and spoke to John, and he was at the house within a few hours. He was able to quickly diagnose and repair our system, and we were able to sleep comfortably that night. I was very impressed by his commitment to his customers and his professionalism. I'll be using Pineapple for all of our future service and repairs.

The folks at Pineapple Air really wowed me with their service. The repair that I needed had a lot of roadblocks and they worked through them with me diligently. They were concerned about saving me money which was another reason for me to feel good about doing business with them. I would highly recommend these folks and will continue doing business with them in the future!

I'll start off this review by saying I've had nothing but an amazing and superb experience from the start to finish. I called to get an inspection and JP answered and was very thorough and professional. His employees are very punctual and on time. Chino the install manager came exactly on time with his helpers. Our AC is blowing cold air and helping us get through this heat wave. They also provided education regarding how to maximize the longevity of our Air conditioning unit. Thank you once again and I appreciate all the hard work.

My indoor AC blower had stopped working so I shopped around and found Pineapple Air had great reviews. I called to schedule a service and John came out the very next day to inspect the AC. Within 20 mins he had told me the problem and asked if I wanted it to be repaired or go for a full replacement due to the system being almost 30 years old. He layed out the prices for each and I elected to repair it for now and they came back in two days with the special order parts and quickly fixed the unit and had my house feeling cool again immediately. Both John and his helper were extremely professional and kept me updated along the way and I would definitely choose them again for future work . If you need honest, professional, and quality HVAC work done then these are your guys.

I highly recommend Pineapple Air! The owner JP came out and did the estimate and had his crew in the next day replacing our AC unit. They were respectful, efficient, and friendly. The price was better than the other companies we got estimates from and JP was honest with what we needed and didn't try to sell us things we didn't need. He also came out 2 days after the unit was installed to do a quick inspection to make sure everything looked good. We will definitely use him in the future!

I highly recommend this company. My A/C went out on both of my floors in my two story house. I called my home warranty company Sweet Mountain air which were very unprofessional and unresponsive. They came out for a whole 15 minutes. Never came inside and said it was fixed and it was not. I called them for 5 days straight and no return calls or texts. It was upwards of 90 degrees in my house and 120 degrees outside. So I took it upon myself and reached out to Pineapple Air. Frank was great. He came out fast,, listened to my concerns, diagnosed the problem, made sure every was working before he left my property. Very professional & kind. Most of all they don't take advantage of you. Prices are reasonable & affordable. A lifesaver to my family. I will definitely be sending referrals when my friends & family need service- 5 stars

What an unbelievable company! When there are so many options for a/c repair, we feel so grateful that we stumbled upon Pineapple Air. One of our a/c’s stopped working on a Friday afternoon leading up to the holiday weekend. To call up and hear a friendly, professional, and reassuring voice on the other end of the phone was priceless. And then to hear that they could come out in just a few hours was unexpected. They not only came out to assess the situation after they finished their other jobs for the day, but had the necessary parts on hand and stayed until 8pm to fix it so that we could sleep in a cool house. They were so professional and explained things every step of the way. There is no other choice if we ever need help with our air conditioners again!

I called for a quote for replacement of a whole AC system on Saturday night around 6pm and asked for his soonest available time for a quote. JP was able to come that same night a few hours later after all his other calls. The customer service was excellent and JP was very informative and knowledgeable. We ended up purchasing a new unit that same night, and they were able to get it installed on Monday. The installation guy, Bill, was friendly and professional. He did a great job and cleaned up well after he was finished. The AC unit has been working great and the Ecobee thermostat they installed is a great feature! We used to have to set our thermostat to 71 in order to keep the hot master bedroom cool enough to sleep in, but now we keep it at 76 while we're home and 74 when we sleep. It's been one week since installation and we've never had to go below 74. This will save us a ton of money in the long run! Great experience with Pineapple Air.. highly recommended!

First time getting our HVAC system checked since moving into this house before Summer starts. I was able to quickly get an appointment and JP showed up on time even earlier than expected but reached out to make sure that was ok. He suggested some fixes and we also discussed options for upgrading our system down the road. He was very informative and was able to make the suggested repairs right then. Highly recommend.

John is absolutely incredible. I had an emergency and he came out instantly, looked at all my units (5,00sft house) had all parts on hand, did an EXCELLENT job in such amazing time. We will only be using him moving forward. I can not express how wonderful his service, friendliness and professionalism was! Thank you SO much.

Hands down best service and customer care. Our A/C went out so we called Pineapple air, they came out that night and had us up and running in no time. Disaster averted and we were able to get a good (cool) nights rest thanks to JP and crew.

JP and his crew did an excellent job of replacing our extremely old and broken AC unit. He was reliable, communicated quickly, and helped us find the right unit for our home. We highly recommend!