All reviews for Chas Roberts A/C & Duct

Write a review
    5

    Nice people

    5

    Amazing n professional

    5

    It was great.

    5

    They show up when they say that's important to me

    5

    Polite and friendly, knowledgeable and great service.

    5

    They do great work, and are very responsive

    5

    Thumbs up to Mark he was very professional and knowledgeable

    5

    They were quick in sending a tech and efficient in making their diagnosis and repair.

    5

    This was my first major repair. I was happy with the quality work the technicians preformed and was overall all pleased with my experience.

    5

    OMG !! WILLIAM FROM A/CEXPERTEK WAS THE MOST FRIENDLY, KNOWLEDGEABLE, FANTASTIC AND EASY TO UNDERSTAND SERVICE GUY IVE EVER ENCOUNTERED..THEY WERE ON TIME AND THE MOST HONEST A./C GUY I'VE USED.WAS NEVER PUSHY AND NOT TRYING TO SELL ME STUFF I DIDN'T NEED....PRICES WERE FAIR AND SERVICE WAS
    A GREAT EXPERIENCE HE EXPLAINED EVERYTHING BEFORE ANY WORK WAS DONE,GAVE ME ALL MY OPTIONS AND GREAT PRICING..UNLIKE LAST COMPANYS WHO RIPPED US OFF,WE WILL NEVER HAVE TO WORRY ABOUT A HONEST COMPANY AGAIN, WE HAVE WILLIAM FROM A/CEXPERTEK!!..ALSO AS I AM A SINGLE MOTHER WITH 2 KIDS I WILL NEVER HAVE TO WORRY ABUT BEING TAKEN ADVANTAGE OF, THANKS WILLIAM OF A/CEXPERTEK..!!..PAULA THE OFFICE MANAGER WAS GREAT AS WELL THIS IS A FAMILY OWNED COMPANY WHICH I LOVE....

    5

    My ac went out the day before my vacation I have 7 kids single father I called them and the repair guy came out within a hour and fixed it in no time .big ups to isaac timm my kids love u now.

    5

    Tanner was the tech that services are home a couple days. Great service, I was worried due to poor reviews but was pleasantly surprise. A good tech goes a long way.

    5

    Christian came out to repair our ac unit. His professional demeanor, very pleasant. My family will continue to do business with Chas Roberts.

    5

    I just wanted to give a shout-out to Kasey!
    He was awesome, professional, on time as well as knowledgeable. I was a little reluctant once our builders explained that this was the company that were scheduled for our repairs only after reading the reviews. I’m so glad that we experienced excellence. Ask for Kasey!

    5

    For big rigs, nice place to deliver, best time to deliver after 9am, place to thigh but not problem. Can overnight at street

    5

    My man Tom! He was like the Batman of A/C's! Taught me everything I needed to know about my specific unit in under 10 minutes. After paying other companies crazy amounts for a simple fuse change, because they didn't find what was blowing the fuse. Tom was able to narrow down and diagnose the most likely issue in his mind, and it turned out to be just that! Albeit my experience with the office personnel no where near matched my experience with the manager and lead tech, I will still give 5 star

    5

    We had two technicians come to our home to deal with a very difficult issue we were having with our air conditioner. They tried several different things to fix our issue and didn't stop until we were completely satisfied. They stayed on the job site until 9:00 pm!! They were polite and professional throughout the entire experience and left the job completely clean the way they found it. I honestly can't say enough nice things about our experience!! Would highly recommend this company and their staff!

    5

    Our Evap cooler was not working this spring blowing hot air and pouring water off the roof. The customer service was great, friendly, quick response time With reasonable prices. The technician was amazing and it works better than it ever has. It’s been 100+ and we have not had to use the ac due to the repairs! We would highly recommend Chas Roberts to anyone and everyone!

    5

    We got back from a weekend trip to find our AC was completely dead. Called about 1130 PM to request a scheduler to call in the morning. At 617 the next day a a scheduling called and got us an appointment that day. Craig came out and totally took care of us and we're back up and running. A really good experience and will happily give our business back to them in the future.

    5

    I had a problem with my furnace and called Charles Roberts to have it repaired. This was on a Friday pm. I was expecting to have to wait till the next week, with Christmas on Tuesday I could be stuck for a week or more. Instead, the dispatch lady assured me that a technician would be here yet tonight. Clayton arrived at 6:30 pm, as promised. He diagnosed the problem in 5 minutes, or less, and fixed it within an hour. I cannot say enough good things about this company. They are great, and I really appreciate the service they gave me, as I live in Sahuarita, probably 50 miles or so from their headquarters. Great outfit with competent and caring employees.

    5

    I have used Chas Roberts for multiple issues with my heating and air condtioning as well as a gas line repair. They have been very responsive. Arrived on time and did great work. I have never felt pressured for any thing they have done. They are my go to company for anything I need for heating and air conditioning work.