All reviews for Penguin Air, Plumbing & Electrical

Write a review
    5

    Jake Pierson was extremely helpful. He explained what was going on with my AC unit and provided several options. He was able to order my new unit and schedule the installation. He was very responsive and answered all my questions. Sebastian Ugarte and Sam completed the installation and did a fantastic and very efficient job. They took the time to explain all the details of my new unit and how it operates. These three deliver excellent customer service and for this reason I was happy to do business with Penguin. Keep up the great work gentlemen!

    5

    We had an issue with our thermostat and air conditioner not working, Garrett explain to everything was very thorough and prompt to fix the unit we also signed up for a maintenance plan for extra savings thank you!

    5

    Dylan was a true pro. Came out same day. Was extremely knowledgeable and helped save my family from the heat. Would highly recommend Dylan and Penguin air! Thanks again man!

    5

    Jason was awesome; professional, knowledgeable, intelligent , honest.
    He was here to perform maintenance hot water tank flush (not listed below).
    He showed me how water pressure is showing high level (80+) and agreed to discuss at a later date. I highly recommend Jason he is a true asset to Penguin. Thank you Jason have already informed my neighbors to ask for Jason; and I for sure only would like Jason as our permanent plumber.
    We are on Penguin’s maintenance plan.

    5

    Garrett G. Did an amazing job. I have two units the older unit he added a soft start kit to extend the life. I’m very happy. He also helped take a heavy bucket off my roof and changed my filters. We will use Garrett again and request him Jarred right!

    5

    The guys were easy to work with, did a professional job and were able to get the installation done in 3 hours.

    5

    Jose Corona drained and flushed my water heater and did an excellent job! He was very pleasant, polite and knowledgeable. I highly recommend Jose and Penguin Plumbing.

    5

    We called to have our unit for repairs this morning, and Garrett thoughtfully went over our repair vs unit replacement options. We appreciated the time he took to fully explain what was going on, and the pros and cons of repairing our unit, and replacing it. Thanks so much.

    5

    Efrain and his colleagues demonstrated both skill and professionalism while repairing a persistent water heater issue at my property. Their communication stood out—they explained the process thoroughly, outlined options without any pressure, and ensured I understood the long-term benefits of each choice. During the leak detection phase, they utilized advanced tools with impressive accuracy, locating the problem without unnecessary disruption to the surrounding area. The crew maintained a clean workspace, respected my home, and worked with a level of care that reflected genuine pride in their craft. It's rare to encounter such a balance of technical knowledge, courtesy, and consistency in service.

    5

    Fantastic service. Quick and consistent communication from the techs and the service line. Really appreciated the ability to make time for us in a pinch. Work was thorough and explained at every step. Will use again and do recommend.

    5

    We've used penguin for a while now and they have always been good to us. We had a leak with our master bath tub spout and Jason Whipple came out and did a wonderful job fixing the pipe and the spout. He was extremely nice and loved our cat the kept coming up to him.

    5

    Sky was a really good sport! Our home was a chaos of projects both times he came in and he was friendly and professional about painting and costuming paraphernalia on every surface. He explained what he was doing in detail and gave us context. Definitely recommend.

    5

    Jason responded after normal business hours and repaired the leaking water line in my backyard feeding our pool. He was professional, extremely knowledgeable and patient with all my questions. I got a few more items on my to do list, and I'll be calling asking for him.

    5

    Devin Cathcart was courteous, professional, and informative with his evaluation of our home's AC level of efficient operation and comfort. He also presented options and cost ranges for us to consider if we wish to implement them. It was a casual, pressure-free, and pleasant experience. Thank you, Devin!

    5

    Penguin Air ran a special for a water tank flush, and they didn't push extra services. Tge tech asked me politely if there was any other areas I would like him to check out. He did a nice job, I was satisfied.

    5

    Garrett was fantastic. Friendly and knowledgeable. I was surprised to see how much more an AC unit cost now than it did 12 years ago, but everything in the world is more expensive. I did get a new unit though.

    5

    Penguin Air Plumbing and Electrical is an 5+ Business. I called at 4 and was still given a same day appointment. The Technician Jason explained everything he was going to do and all of the costs beforehand. He was very knowledgeable and explained things thoroughly. So there were no surprises.
    We have seven rental houses and will be calling Penguin for all of our repairs from now on. I recommend this Business to everyone.

    5

    We had an issue with our water heater and called Penguin Air as they had previously done some a/c work for us. They were able to come out the very next day, and Jackson L. provided very professional, honest work to fix the problem. He also offered some suggestions for what to look for and future repairs to consider before disaster strikes! Appreciate the honesty so much! Thank you, Jackson and Penguin Air, for your help!

    5

    Jason was absolutely amazing! He took the time to explain what the problem was and how to avoid it in the future. Also took the time to explain how to drain my water heater and why it was important. Mica was great too. I love that he will be learning a trade.

    5

    Penguin Air was great to work with. They were very professional and worked with me financially. Jake was very helpful in making the purchase. The crew that installed the AC unit were very friendly and knowledgeable. My place was left clean.

    5

    Garrett did an amazing job taking care of my furnace, my heater went out and it was freezing in my house. Thank you for taking time on your Saturday to take care of my family, we appreciate you and your amazing job that you did. This company does heating/air, plumbing, and electrical. It’s hard to find a company that is reputable and that you can trust. I 100% recommended this company for your home maintenance or needs.