All reviews for Hughes Supply Plumbing - Phoenix

Awesome

The staff are very friendly and helpful.

Place is fast and they have what I need, great service

Great customer service. Always friendly with great advice.

Excellent customer service. Helped me get what I needed from the manufacturer for free.

Very friendly people fast unloading

Very professional, good attitudes, nice place to get what you need, glad to do business with...

Truck drivers appointment only. You can park across the street for the night on 20th st. People here a nice and fast unloaded.

Ok so if you are looking for a really nice kitchen faucet and don't want the usual Home Depot choices then go to Hughes!! You will have to wait a day to get it but what you will get is lifetime warranty and ceramic interior components. The folks there are super helpful. This is a hard core plumbing supply that mostly sells to contractors but we felt very welcome. Go check it out!!!!!

Great people to work with. Their company culture is solid and their customer service is truly top-tier.

Trucker’s appointment only but I arrived 30 min before apt and they unloaded me. You can also find a spit to park along the streets for over night parking. Kind of tight but you do have room to maneuver around.

Trash

No good company to much Slower

They package their trash in with our order. Lazy and inconsiderate. We are not their garbage company. We buy from them daily and this is ridiculous.

Unprofessional rude disrespectful, are just some of things wrong with this place. Trash everywhere people standing around on there phones instead of unload the truck.

RIPOFF!! If I could give 0 stars I would. I'm a plumber who's had an account with them since 2020. When they used to have their tiny, shotty, pos location they were normal priced. These people just charged me $489 for a 100' roll of 1" pex a. The same roll that I can get from home depot for $120 or from the plumbers crack for $98.

They didn't once mention how crazy the price was, and they never told me the total before charging my card. The only time I knew they charged me that was when I saw the receipt. That's when I told them to refund it. It's soooo interesting that they'll charge my card right away, but now I have to wait for my $500 to return to my account.

Highly unprofessional, and price gouging shouldn't be happening just so you guys can pay for your fancy new building. I will be telling every plumber I see about this experience and I will be turning everyone I know away from you.