All reviews for Compass Air
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Great service delivered in a timely manner! They fixed the issue without breaking the bank. Friendly, reliable, and helpful – highly recommend!
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Sean was amazing. Called and within 40 minutes he was here and got us up and cooling! Love compass Air❤️❤️❤️❤️highly recommend!
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I had Sean come out to service my unit due to a cooling issue. He arrived in a timely manner and was able to get the problem diagnosed and repaired in a very timely manner. He was very personable and explained along the process of what was going on. I definitely recommend using Compass Air for any of your HVAC needs. Great Work!
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Compass Air has been wonderful to work with! Matt helped me previously with emergency repairs and worked late until the system was up and running. Since then he has earned my loyalty and Compass Air is the only one I use for repairs and maintenance for my system now. Matt is knowledgeable, very personable, professional, and great to work with. I trust them with being honest, straight forward and hard working. I would highly recommend Compass Air.
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I normally don’t leave reviews but these guys are great and super professional! I have had them do both repairs and maintenance. Both Sean and Matt have worked on my units and they have been great!!! Had my ac go out twice and both times they were there the next day to work on it and fix it! I Highly recommend compass air!!
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Sean was my technician. They arrived on time with notice ahead of schedule. Sean was experience, had a nice demeanor, he answered all my questions and fixed my unit just for the cost of the diag call because it wasn't a big issue! Most company's would uncharged for this service. Sean was very upfront and honest. Thanks Compass AIR
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Sean was professional, personal, and fair.
Greatly appreciate all three attributes. -
Everything was great and I recommend Compass Air to anyone. Matthew and Sean are both great!
Scheduling was easy and convenient. I was able to get someone to my house with short notice. A text confirmation was sent for my appointment and I was given a 2 hour window of time which I appreciate bc some companies give 6 hour appointment timeframes and expect you to wait around all day. I also got a text when the technician was in route.
The tech was professional, thorough, the service was great, and the prices are reasonable. The issue was fixed quickly, everything was warrantied for a year, and they have a great maintenance program so now I don't have to worry about these things in the future. -
Matt of Compass Air has been my go-to with any AC issues or regular maintenance for at least 4 years. Matt has serviced units at my home and apartment, plus my daughter’s apartment and I have referred relatives and friends to him. Always a very positive experience! Responsive, knowledgeable and honest. In fact Matt was originally referred to me by his previous employer - who had installed my units which were still under warranty - when they were unable to schedule me in. Matt had left to start Compass Air and he left on such good terms that they assisted his transition and they continue a strong relationship. That itself gave me confidence in his skills. Since then it has been clear to me that Matt has a passion for his trade including keeping up to date with industry trends and leading edge products. Always willing to spend the time to help me understand the problem and solution. A pleasure to speak to. Obviously I would highly recommend Compass Air!
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Excellent maintenance and diagnostic service! Technician was professional, knowledgeable and courteous.
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I rated Compass Air 5-stars. I received excellent customer service right from the start. They listed to my needs and didn't pressure me into a some selfish sales pitch. They were honest. Focused on providing quality workmanship, giving me a quality unit based on my affordability. I had options of payment and again was never pressured to decide what is going to work for me. Thank you Compass Air. A good friend I trusted referred C.A. to me and in return for complete satisfaction, I recommend Compass Air.
Thank you.
Lisa Hancock -
Sean came out and serviced my A/C , on time, explained everything that was done, and was very professional, the guy covered his shoes with plastic boots before walking through my house. This is the company I'm calling whenever I need anything done to my a/c system, A-1, and thanks again Sean.
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Matt did an excellent job! I highly recommend using COMPASS AIR for future services.
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Compass Air Conditioning - Outstanding Service!
I cannot say enough good things about Compass Air Conditioning. They were an absolute lifesaver for my grandparents. Matt was incredibly understanding and helpful from the start. The technician they sent out was top-notch and quickly diagnosed the problem. Their expertise and kindness made a difficult situation much easier to handle. I highly recommend Compass Air Conditioning! -
Compass Air saved our clogged AC drain! They responded quickly when we reached out and gave us a very reasonable quote. Our tech, Sean S, was punctual, professional, and educated us on things we can do to prevent future issues with our AC. He worked quickly and cleaned up when finished-I am very impressed with Compass Air and highly recommend them!
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First service and I was not disappointed. Sean was clean and respectful, talk me through the service, the twice a year service calls, and the cost.
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Very fast response time and service and straight to the point. Will always call Compass Air for future services
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Compass Air is everything you want! Trustworthy, professional, very knowledgeable, fast response to any call/issue, and always provide high quality work. Matt & Sean always take time to thoroughly explain everything. Ryan has now joined their team & he is excellent!! I highly recommend Compass Air to anyone looking for a reliable HVAC company!
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**Excellent Service and Expertise - Highly Recommend!**
I recently had Matt & Sean with Compass Air in our home twice this week to service my existing air conditioning unit, and I am extremely pleased with the results. From the moment I contacted them, their professionalism and dedication to customer satisfaction were evident.
**Prompt and Reliable:** Scheduling an appointment was easy, and the technician arrived right on time. Punctuality and reliability are crucial, especially in the heat of summer, and Compass Air did not disappoint.
**Knowledgeable and Thorough:** The technicians (Matt & Sean) quickly diagnosed the issues with my AC unit and explained the necessary repairs in detail. It was clear that they had extensive experience and knowledge, which put me at ease. In each visit they both answered all my questions and provided valuable maintenance tips to prevent future problems.
**Quality Workmanship:** The repair was completed efficiently and with great attention to detail. The technician made sure everything was running smoothly before leaving and double-checked all aspects of the unit to ensure it was in optimal condition. I noticed an immediate improvement in the performance of my AC.
**Outstanding Customer Service:** The follow-up from Compass Air was impressive. They reached out to ensure I was satisfied with the service and to see if there were any further issues. Their commitment to customer satisfaction is truly commendable.
Overall, I highly recommend Compass Air for any air conditioning service needs. Their prompt, knowledgeable, and courteous team made the entire experience stress-free and pleasant. I will definitely be using their services again in the future. -
They were referred by a friend when my AC went out midsummer last year and used their service again this summer for annual maintenance. They kept me informed, gave me options and fully dependable. Great customer experience every time!
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As a first-time homeowner, I know nothing about HVAC—except that summer in AZ is no joke. When my AC started blowing hot air, panic set in. I found Compass Air through reviews, and wow—best decision ever! They showed up fast, fixed the issue quickly, and didn’t try to upsell me on things I didn’t need. Matt, my tech, was knowledgeable, honest, and explained everything in a way I actually understood. Instead of a scare-tactic sales pitch, I got a realistic game plan for future maintenance. Refreshing, professional, and truly exceptional service—highly recommend!