All reviews for Dr Appliance

Iam very pleased with the service ,the technician very profession . thanks Zeba

Great service! I highly recommend Mr. Appliance. I had my washer repaired there. Works like a charm. Good service and great employees.

The technicians were knowledgeable, polite, and did an excellent job repairing the microwave.

These people were kind and efficient. we hit a snag on me being able to get hm in time for the repairman to get in and such and they adjusted their schedule to later that day! The gentleman that came in was was nice and on top of everything he was straight forward on what needed to be done, and the cost. He was done in less than an hour! The overall experience with this company was phenominal. I would definitely recommend them to anyone else.

I had an appointment scheduled today (12/11) from 8am-12pm and I called to see if the tech was going to show up. I even had a confirmation number and email. They told me that GE appliance made a mistake on scheduling me for that date. The next available date would be the 26 of December. So disappointed. Wasted my whole morning waiting on them!

If I could leave a zero I would. I have been without a refrigerator for 3 weeks now! I got the Lowes Extended warranty and they sent out the yahoos. The first guy walked in, opened the door, looked at MY thermometers and said it was the compressor. He did not check anything else out. In and out in 1 minute and I asked and he said it's "always" the compressor. A week later they replaced the compressor and it was still not cooling. I called back and the customer service lady (if you want to call it that) said I had to wait 8-12 hours to report it. I called back next morning and they had closed my claim and said I needed to make another claim (ie they got paid and I got screwed) They were magically able to send another guy out 5 days later. He came out and said there is ice in the back and I have to make ANOTHER claim!!!! It has been 3 weeks without a refrigerator. Run fast away from this company!

They came out to repair my stove, there were some issues with the stove while repairing it. I told them to send me pictures of the issue. They said they would but never did. I tried to contact them but nobody ever answers the phone

I'm so glad my warranty uses this company to fix my fridge. I love not having a fridge for over 2 weeks. I would love to grocery shop and eat, but, oh wait, I need a fridge for that. Sheesh.

I'm a field service engineer and can't understand how it takes 3 weeks to fix a system. It's a refrigerator. I work on medical devices. I would be out of a job if I took that long. These warranty programs are a shame. Turn your refrigerator off for 3 weeks and see how it goes!!!

No call no show, terrible I wasted my whole afternoon waiting and for them to no even bother to call and let us know that they were not coming! I will not be recommending this company. By the reviews I have read, it looks like that’s standard operating procedure.

I truly dislike leaving a bad review, but I would like to inform others.
I contacted LG for a fix just to my fridges freezer and they sent out this third party company. The employees/technicians were kind and worked decently quick, however 2 days after the fix occured my fridge COMPLETELY broke. I had to toss all my food and went without a fridge over a holiday weekend.
I am extremely disappointed. Hope they improve and others have a better experience.

I have a frigidiare refrigerator and under warranty. Dr Appliance scheduled with me and did now show up. The tech called and said he was 10 minutes away. Never showed. I called and text him back and nothing. Now we are out of warranty and have to pay for this on our own. Do not use this company. The tech was a younger kid and dint seem to take work seriously.