All reviews for Bradford Heating and Cooling

Had the AC go out on us in the middle of 100 degrees summer. Ken as always is reliable and immediately fixed the issue

Ken came out next day when the other service companies couldn't be here until Tuesday of next week. He checked the unit thoroughly and didn't try to sell me parts I didn't need. Thanks Ken, you're a solid man!!

Great service!! I’ve used Baker Heating and Cooling in the past and when our A/C stopped working today, I called to make an appt. They came out within the hour and fixed it right away. They have a customer for life.

Ken was professional, polite and friendly. I felt he is trustworthy and didn’t try to just sell me stuff that wasn’t necessary. He also took time to answer my questions and explain things to me and even took video of my unit to show me what he was doing. I would recommend you give him a call

Highly recommend. Our AC quit overnight and out warranty company couldn't send anyone before Monday even though we live in AZ and temps are 110+. Had received a flyer from Baker so gave them a call. They gave me an appointment for a couple hours later the same day. The gentleman identified the problem right away. He had the part in his truck and solved our problem in under 15 minutes. Very happy.

My repairman, Ken, was amazing. He knew what the problem was and fixed it right after he told me. He was very honest, too. The repair was same day service at a reasonable rate. I will definitely call them again if I need to.

It's especially nice to be able to work with the owner directly. Ken was responsive, fast and very professional. I felt he always made suggestions and acted in our best interest versus just trying to sell us more. I wouldn't hesitate to recommend him.

Ken was great. Reasonable prices and excellent service. Arrived exactly when scheduled and completed the installation of the heat pump/air conditioner in one visit. His staff is wonderful to work with as well. Ask for Corien...so helpful.

Ken from Baker Heating & Cooling arrived within the time parameters of the appointment, texting me when he was on his way. He couldn't finish the A/C inspection due to the previous vendor putting a lock on the refrigerant access. Two days later as promised, Ken was back with a key for the lock, serviced the A/C & checked the temps coming from the vents. Ken was courteous, professional & fastidious. I was very pleased with the service & signed a 3 yr service agreement. He's the best! Thanks Ken.

Just had Ken out for annual system check, Been with Ken many years, highly recommend if you need a new replacement system, or need a good hvac tech to service your current unit!

Baker Heating and Cooling recently installed a new AC unit at our home and did an excellent job. Ken and his team are always friendly and professional. I would highly recommend them for their excellent customer service and professional experience.

Ken came to our rescue 2 years ago when AC quit. It was late on a Saturday and we felt terrible pulling him from his family. He continued to help us bandaid the old unit until we could no longer wait to replace. We purchased through Baker and although our new unit is just over 18 months, it quit last night. Ken came to our rescue again...on the weekend. Dependable and knows his stuff! Very appreciative!!

The service was performed effectively and professionally, I’ve used them in the past and will continue to use them in the future!

Our AC went out Sunday afternoon. We called Ken, being a new client, we thought Monday the earliest. Nope! Ken was at our door just over 2 hours later!
He replaced a fan motor on our AC and we signed up for the 1 year contract.
The next day our AC went out again. Ken was there within 2 hours, seen a bad wire (or at least that's my recollection) and replaced it. Ken didn't charge me a dime on that second visit! That's awesome!
Ken's customer service is exactly what you want in an AC guy. Actually, you want this in any service, but with AZ heat and a broken AC, you really need Ken Baker's awesome Cooling Skills!

Returning customer, very satisfied with this company! They are honest & very easy to communicate with & work with. Thank you for servicing my A/C units Ken & we will see you again next year!

I am sure that there are a number of excellent A/C service operations out there however WE need to look no further. Baker Heating and Cooling has checked all of the boxes following completion of work on a very hot yesterday.

Our daughter had used them in her own home at the recommendation of her neighbor. I pass that recommendation on to you!

Among the many positives I could say about Baker H&C, of particular note was their obvious operational efficiency. Easy appointments on their ap, strong coordination between Corina in the office and Ken in the field, obvious care for their customers and quality of work. Communication was top notch. Response better than expected. Honesty was without question. Baker Heating and Cooling is a keeper!

Ken and his team were extremely helpful and responsive to any and all concerns. They showed up on time and installed my entire Bosh, super quiet, super efficient system in just over 2 hours. AMAZING company and HIGHLY recommended!! I wish all companies were this pleasant to work with...

Baker Heating and Cooling is the only contractor for any home service I have ever had 100% complete trust in performing services. Ken Baker absolutely delivers on commitments every time. My most recent opportunity was with an AC unit recently installed that had a capacitor fail. Ken was onsite same day ( actually within 3 hours), diagnosed the issue, replaced the component and service was restored. I recommend his company enthusiastically and without any reservation at all. He take pride in his company and his record of customer service and that pride is well deserved.

-- Floyd P

Was very satisfied with Baker Heating & Cooling. Ken took the time to go over the options for a new AC making our decision an easy one. The installation was scheduled and completed efficiently. We presently have an annual service agreement with them.

Ken and his team were prompt , very detailed with their evaluation.
It’s not very often you find a contractor that is transparent with their customers!

Prompt, affordable & honest service. Excellent customer service, too. As the 2nd owner, since December ‘21, we inherited original, outdated AC and furnace systems. In December ‘22, we went with energy efficient heat pumps.

We just had our downstairs original 3rd mini-split unit go out. Ken came out two days ago and determined it was the motor. He suggested a more efficient heat pump. Today, 7/13, new heat pump was installed and is working great in my mother-in-law’s room.

We highly recommended Baker Heating & Cooling .