All reviews for Tucson Heating & Air Conditioning AC

Knowledgeable and friendly technicians that know what they're doing.

I had a very positive experience. dcb tucson

They have been out twice for different issues and immediately diagnosed the problem and fixed it.

They were very professional and friendly. And didn’t over charge . I would definitely recommend George.

Came out, troubleshot A\C, and completed repair for my home warranty company. They came the next day after being called to make an appointment.

Excellent service and communication - quick response time

They were assigned through 2-10 home warranty- (the contractor is sometimes not the best ) - these guys were very good

Awesome!! Came out same day, i had a bunch of questions and he answered every single one! He gave me tips and showed me to make sure if my heat pump is working right, very nice and quick and honest!!! Thanku again!!!!

Came out on time and fixed my heater same day. Not sure why all the bad reviews but I was worried also after i saw them. No issues at all thanks

Very prompt and worker was very nice and explained everything. Paid attention to detail and I am so happy with their work.

Thank you Keith for coming out so promptly and fixing our unit. Cesar came and spent a good amount of time diagnosing our issues with the AC unit. Did a thorough job, hopefully it works now.

I would like to take the time to say thank you for the quick service, the polite staff and to the polite gentlemen that came out to work on my heating unit, a big thank you! Its great to know that George's Heating and AC make customer service a priority!! Thank you to the nice lady that took my wife's calls and always had a smile in her voice. I would recommend them to my friend and family!!!!

Prompt courteous service - I set up my appointment through our home warranty company on late Friday afternoon. Touched base with George 20 minutes later and agreed upon the following Monday afternoon for an appointment between noon and 5pm. They showed up at 2pm and had our issue fixed (a fuse in crawl space and contactor needed replacing) in about an hours time.

I am a 2-10 Home Warranty customer and my AC went out on Thursday evening. I called them and they contracted out George's. I was a little concerned after viewing the reviews here, but don't let those dissuade you! His tech and his company were great. They came out, today and had the issue diagnosed and fixed within 30 mins. His tech even took the time to explain the system to me and showed me some routine maintenance tricks to keep my system up and running.

Thank You!

Had a great experience with this company. They are contracted through my home warranty company, and were very quick to call and schedule my apt despite it being late on a Saturday afternoon. They fixed a gas leak in my furnace and did a tune up at reasonable price. Very knowledgeable and helpful.

George's Heating and Cooling were contracted through my home warranty. He came in the same day, diagnosed my AC issue, and fixed it within a few hours. Overall it was a good experience. Everyone I spoke with was very professional and friendly. I would use them again in the future.

Our home warranty dispatched this company to take a look at our AC. We realized the AC wasn't working on Sunday night and by Monday morning they had us scheduled for early Tuesday. Lucky for us Keith the tech had the part in his car and fixed it immediately. We are so so grateful to Keith for getting this fixed in a timely manner. Our house had gotten up to 87 degrees during a time there was an excessive heat warning.

Service techs are nice and helpful, installers quick nice and helpful, admin does everything they can to screen your call. I don't think there was a single time I called where I did not get the voice mail. I know they are busy, it is summer and they work with warranty companies, but even if I left a voice mail it was a gamble if I got a call back that day. Overall George's is a good company, but I wish the admin made more of an effort to answer the phone.

I don't understand all the negative reviews. When the drain pan on my A/C unit overflowed and started leaking through the ceiling, the service tech was able to diagnose and remedy the problem, even though the clogged drain tube was in an unusual location. He was friendly, neat, and I have complete confidence in the work performed. The service was contracted through Fidelity Home Warranty, and the only reason I didn't give five stars, was that the service was performed a day later than originally scheduled. Apparently they ran late on a job Monday night, so they came first thing Tuesday morning. Some months ago, George's came out for a different service call. On time and fixed the problem quickly. No issues at all.

I called my 2-10 warranty on Monday morning to let them know my AC was not cooling properly! They dispatched George’s AC in Tucson! George’s called me within a few hours and set appointment for next day! Cesar showed up around 1:30 pm! He was very courteous and professional! He checked my unit out and let me know I was low on coolant! He added a sealer and coolant in about an hour and was done! Excellent experience! BTW I was worried as I read the bad reviews!

Really bad experience.
Guys don’t know what they doing
Really bad customer service

Beware

This business is awful!!!!
!! NEVER USE THEM. THEY DO NOT FOLLOW UP, AND ARE EXTREMELY RUDE WHEN CALLED. BEWARE!!!