All reviews for Howard Industries

Very helpful and knowledge people

These guys have everything you could need for A/C installation and repairs. Been coming here for almost 10 years now and have never been disappointed with the service they provide.

David was so kind and knowledgeable. So quickly advised me that I need to do and best way how to do it great. Thank you.

Awesome HVAC supplier. Their prices are very competitive. It is easy to order parts with them, their guys are actually trained so they know what they are doing. Special shot out to Luis for always being very helpful and friendly.

Tom is so helpful! Always there to answer my calls in a pinch! Can't say enough about this company. They have given us great care and equipment for years. Truly a pleasure to work with always!

Ok

Really bad customer service they need new management ordered a certain part and received a different one

I seen Richard yell at one of his employees just because he was eating during break. He made him get up and go back to work with his mouthful and a half eaten something he had. Its been many times i see Richard be very disrespectful. Bad customer service always smells like someone was smoking inside tge warehouse

I bought a return grill. The piece was defective. They refused to replace it under warranty. The owner is very respectfully. Said she will not honor the warranty and hanged up the phone when addressed the issue. Louis Avila, manager of the store refused to honor the warranty. The part has a 3 year warranty from the factory. Please do your self a favor. Buy somewhere else. These people truly don't deserve your business. My business has bought thousands of dollars worth of equipment and parts in many years. All of the counter men 5 of them act as if they are the only HVAC suppliers.