All reviews for Johnstone Supply

Excelente servicio al cliente.

Exelent service

Excellent service

Nice people

Guys are great and no a lot

great service , Goodman equipment in stock.

Johnston's crew is always incredibly helpful and knowledgeable, especially for newbees like me.

Great service and parts availability.
DIY people need to move one somewhere else.
Too many interned educated idiots.

Always good at Johnstone. Knowledgeable guys solid parts at a fair price. So is that what you need there to they do overtime as well

Nice parts counter people, have my parts about 98% of the time and usually get them the next day. Always on the cutting edge of HVAC Technology.
Thanks Johnstone

Excellent customer service, I work for a large company and they always have our POs ready for pick up when I get there. Friendly counter staff that actually have a background in HVAC. Always willing to go the extra mile to help us find pricing and availability.

Masks required.

Customer service leaves alot to be desired. If I ask you the price on something with tax included, don't respond with "I DON'T KNOW "!!!
I'm already purchasing something on a P.O.!!
Pretty stupid.
1. I work with a large HVAC company.
2. If you're not having a good day, fake it!
3. Treat everyone like you are helping the OWNER of Johnstone.
4. Would you have treated him/her that way?

Disappointed.

Called looking for a control module for a furnace. I was told that they would ONLY sell this to a contractor. In other words, these yayhoos are supporting HVAC guys who charge $600+ to replace this part. A board which consists of two Molex type plugs and 8 or 10 spade lug connections, and a handful of screw terminals for the thermostat. A simple fix that would take anyone with a modicum of ability 15 minutes to install and can be found anywhere from $80 to $140 online from Amazon and others.

If I didn't know what I was doing, I wouldn't have found and be on the phone with them to begin with! I was looking to support local business, but these JA's can BITE ME!

GO AMAZON!! PUT THESE PUKES OUT OF BUSINESS!

I called to find rubber gaskets for my manifold line set. They had the necessary gaskets in stock. They told me over the phone that I have to be a contractor to be able to buy rubber gaskets to repair the end of a manifold line set! Pretty outrageous. I truly hope they go out of business--money is money, why would they refuse business.

The Johnson supply personnel and prices are much nicer in Irwindale _ Sun valley _ Baldwin pak and pico Rivera.
The workers working there are just like DMV workers mean and rude.
Prices are almost double as well.
LAs and Anaheim owner is different.
I hate the La one as well.