All reviews for Pro Star Mechanical Services

Exceptional service from a truly reliable team.

They're fantastic - highly recommend to anyone.

Great service provided by skilled professionals who worked efficiently and effectively.

Great experience with this company - highly recommended without a doubt.

Friendly and diligent staff provide excellent service. They prioritize customer satisfaction and deliver fast response times, including evenings and weekends.

The technician was very knowledgeable about boiler repairs and whole system replacements, offering practical alternatives when faced with complex issues.

We had a brief experience with this company. Given our initial interactions, their professionalism, organization, and working style made them stand out.

I'm grateful for the excellent service provided by Laila and her team - it's reassuring to know they'll do a great job every time I need help, thanks to their top-notch support.

This company is very responsive. The technician, Daniel, who came to fix my issue was extremely professional and knew his stuff. The office team answers calls promptly and follows up in a timely fashion.

I've had to call them twice in two weeks for emergencies, including one on a Sunday - both times the service was prompt and reliable. The staff are very friendly and accommodating. If you need emergency work done, I'd definitely trust these people.

We were lucky to get a coworker's recommendation for Pro Star Mechanical Services, as they truly delivered on their promise. The team is courteous, competent, and fair. We're hopeful our long-term partnership will be just as satisfying.

Pro Star is reliably excellent, delivering on-schedule service every time. Their techs are knowledgeable and the whole team is highly competent, responsive, and friendly to deal with. We appreciate their professionalism and timeliness.

We've been using ProStar for boiler and HVAC repairs for years, and we're consistently impressed by their professionalism and responsiveness. When we need them, they show up quickly and get the job done. Thanks for being reliable and trustworthy.

Pro Star delivered top-notch equipment and support for our lake forest retirement community. They handled the replacement of two big boilers and eight larger heat pumps efficiently. Working with Laila and Daniel was a breeze, they're professionals you can trust. Highly recommended.

Pro Star Mechanical has a good track record with Harbour Vista Condo Association's complex boiler system, serving six boilers across nine buildings and 180 units. Response times to emergency calls are commendable, showing they're always available at short notice. Pricing is reasonable too. Notably, occasional service calls for unrelated plumbing issues at 3am have been handled promptly, ensuring the boiler systems stay online. As one of our preferred vendors, Pro Star Mechanical has consistently delivered reliable service, meeting the HOA's needs effectively.

I've had excellent experiences with Pro Star Mechanical Services. Their services range from fixing broken boilers to routine maintenance on boosters and installing new HVAC systems. What impressed me was their dependability, affordability, and transparency - a rare combination in the industry. They consistently deliver top-notch work, which is why I'm happy to give them a 5-star rating.

I recently had two condenser units replaced by Prostar for a client of mine. I shopped around, contacting three HVAC contractors, and was most impressed with Laila and Daniel's professionalism and the team's work ethic. At first, we were worried about the project's complexity, but Daniel offered a straightforward solution that fit our budget. The entire process, from initial contact to installation, was smooth and well-communicated. I'll definitely reach out to them again for future HVAC needs.

Pro Star did an outstanding job. They showed up right on schedule, completed top-notch work, and turned a convoluted replacement into a breeze. Kudos go to the installers and Laila, who delivered superb service.

We've had a great experience with ProStar since they took over from our previous vendor. From the start, it's clear they have a solid grasp on boilers and performed a detailed assessment of our current setup. They provided recommendations, some of which required immediate attention to avoid further costly repairs.

What stands out is the owner/CEO's willingness to engage with us, making herself available to the board as needed. ProStar's emergency response time is exceptional – they even went the extra mile by dispatching a part from San Diego in the middle of the night when our residents were without hot water.

Their technicians are all seasoned pros who know their stuff, and it shows in the quality of service. We appreciate the fair pricing that still matches the high level of expertise on display.

Overall, we're happy to endorse ProStar to any association looking for a reliable partner for boiler maintenance – they truly have our best interests at heart.

We've relied on Pro Star Mechanical for boiler maintenance for years - they've done a great job keeping our condo complex running smoothly, thanks to excellent technical expertise and top-notch customer support from the CEO who's knowledgeable about the equipment and its history.

We've relied on Pro Star for our boiler services for years, and they're always our go-to choice for our community's needs. The office team and on-site techs consistently deliver high-quality work - we're looking forward to a long-term partnership with them.