All reviews for Drain Pro Rooter & Septic, Inc

Good company

Clean, neat, and great environment!

I should have let go of my ego and hard headedness years ago, just wish i had it to do over again!!!

Drain pro very dependable and reasonable in price I would call on them again thank you. D.F.

Very professional job & the plumber was very nice and honest. The best plumbing company in Bakersfield.

Called them and they were here right away. From the time I called to the time he left it was literally less than an hour. Fast friendly service!

Mike and Jeff are honest and reliable. Always do a great job. I will only ever use Drain pro.

CJ and Mike are simply the best. Honest, caring and trustworthy. I will use them for any of our needs as long as I live in Bakersfield.

These guys are awesome! Kind, quick, and knowledgeable! We’ve had several plumbing issues and know we can always trust Mike and his team!

Drain Pro has done several plumbing jobs for us, they are polite, professional, and fair priced! We always call Drain Pro!
Thank you!

Highly recommend Drain Pro, I've called them several times for clogged sewer lines and a major leak at our rental and Mike is quick to respond and dispatch a plumber out to fix issues. Since finding Drain Pro, they've become our go to plumbing service. Pricing is also affordable. Thank you Drain Pro!

Cassey was quick, professional and got our water heater working again. I highly recommend their services.

I’ve used Drain Pro several times now. They’ve fixed a couple of leaky pipes and recently cleared a clog in my kitchen sink. Mike is very responsive, and Robert did a great job with my sink. Quick, clean and efficient. Worth every penny!

After my home warranty sent out Big Boy plumbing (who not only had trouble diagnosing the problem, leaving my family to struggle with our water heater for 3 weeks and later wanted to charge me an additional $250 after I paid the $90 warranty fee when the warranty refused to cover it) Mike from Drain Pro came out, charged only $150 after quickly diagnosing the problem, AND unclogged and reset our garbage disposal without charging us, also leaving us a tool to reset it ourselves. Drain Pro was highly recommended by a friend and now I know exactly why.

Eh

Plumbing issue was addressed at the property I rent, but the tech left behind a mess. When the tech called me after I complained he told me “we’re not really a cleaning service and I did my best”. He then asked “are you gonna take care of it yourself or do you want me to schedule another time to come back and clean.” The pictures show his best.

This is not an honest company. I would not recommend to anyone.

Told us they wouldn’t charge the initial fail attempt. Invoice has the initial fail attempt. They overcharged us. Wouldn’t use again. Stay away from this company!

Not about the business, but I was driving down a residential street in our neighborhood and someone was in a “Drain Pro” truck going about 60 mph, almost hit us when he had a stop sign, and then ran another one. I feel like this is very dangerous and something to be taken in to consideration for your business and employees.

Bad bad bad! Completely unsafe and obviously use 2nd rate so-called plumbers. Come to find out nearly all their “plumbers “ aren’t licensed themselves and fall under Drain Pro’s license. Trained by pass down redneck okie practices. Beware! Several of their servicemen do “side work “ while using company van and equipment. This seem to be quite the thing in the 93308. Had them out to work on water heater and he nearly blew the building up. Kick him off property and did it myself. If your desperate, call their office and confirm tech is competent and qualified. Oh and their so called “plugged drain warranty “? A joke. I called them back several times and they said it wasn’t their issue even though I called them back within 2 hours of their initial service call.

These guys left me hanging with a half installed gas fireplace and a clawfoot tub in transit and blamed it all on me. This is the first time I have bothered to leave a negative review here.