All reviews for Murphy Plumbing Services

Connley was very professional. Would highly recommend him. He was able to address the problem directly with no run-arounds and was upfront with prices. It works great now, better than ever. Very happy with the work done.

They came out and repaired my water heater in the middle of the night. Great job done by Harry. He had the part with him wonderful work and didnt cost me an arm and a leg to replace my thermocouple.

So far I have done business with them 3 times...Our tenant called us because the newly installed dishwasher was not draining and water was leaking outside near the laundry room. Cesar went to the house that afternoon and it turned out that the handyman had not removed the knockout on the garbage disposal before hooking up the dishwasher - it does say to do that on a sticker in big red letters, that you have to remove to install it. At any rate, if we had been in town, I would have installed it myself. The water leak turned out to be due to the water heater element overheating as it was at the end of its life cycle. Not mad-it was the original one and held up for 15 years. Service call was $75,

Cesar allowed me to purchase the gas water heater from Lowe's (I found a $50 off coupon and was able to apply it to a sale item) and he went to pick it up. He also installed a drain pan at no additional cost. I found the right one on amazon, but it was on back order and would not have arrived in time for the installation.

Our tenant called a couple of weeks ago to tell me that DWP had contacted her because of unusually high water consumption, which pointed to a leak. It was a no brainer for me to call Cesar. He thoroughly investigated all possibilities. He fine-tuned some minor water wasters. The major culprit turned out to be the plumbing for the pool equipment. The total with military discount was $720, which included the 2 days he spent looking for and then fixing the leak, as well as replacing the cartridge in the master bath shower as it was defective and the temp could no longer be adjusted. I thought this was more than reasonable as I was very much worried that it would be sky high.

While the nature of this business dictates by appointment only, Cesar is very responsive and ALWAYS calls back if he cannot answer the phone and you leave a message. He also works with you and sends photos and the invoice if you cannot be there in person. I find his positive customer service attitude very refreshing in an area where we have been often left high and dry waiting on someone to get back to us or making appointments and then not showing up.