All reviews for The Pool Guy

Excellent work, clean and timely. Will be using them for future work.

Always great service, fair prices, honesty.

Wonderful, great customer service. Alex was very helpful.

They stand by their products. Great place to buy your pool supplies and equipment

I called about an above ground pool service and the lady over the phone gave me referrals since they don’t do that kind of service. She definitely didn’t have to so I appreciate it. Shows that they value everyone, even if they don’t offer the service.

What a very nice knowledgable guy. He not only helped with the leak in the pipe he also spent some time walking me through pool care and maintenance. With his 30 years of experience he knows way more then some of the local pool cleaners and repair technicians in my area. Highly recommend!

The Pool Guy has been taking care of our pool in Corona since 2008. They are excellent at what they do and my family and I will always highly recommend them. Thank you Bob, Jake, Mark and staff.

Called Jake and left message. Jake promptly returned call to discuss Mastertemp heater not firing. Jake shared his past experiences and said I could save myself money doing the job myself. Jake was sure the issue was the ignitor. I removed old part, installed new one and heater is firing. Thanks Jake for sharing your expertise and saving me $$$. You're the best!

That's perfect service is the best I've had in Corona. I went through three people or two people to get to him who is the third this company also repairs items and their prices are fair and their services wonderful. I just sold my home and I recommended them to the new Owners. I gave them a gate key because I trusted them.

I've been buying pool supply from the pool guys for awhile and the service is good. No better than another pool place. Only BIG, BIG difference is that their prices beat the pants off all of their competitors in Corona!!! For this reason I give them 5 stars.

One of the best customer service experiences I have ever had. I live in Norco and the dirt is absolutely unbelievable in the pool after the winds (I expect the dirt after every wind storm) Welcome to living in a city that's surrounded by dirt. But Scott gives my pool a full service cleaning without question and works until the pool is clean (takes a few days after the winds to clear 100% but expected). The Pool Guy is a company I would highly recommend to service anyones pool.

We moved to Corona CA in Dec 2017 and one of my friends recommended this company and I have nothing but positive things to say about these guys. Bob and his staff provides world class customer service levels and always have been very responsive to my calls. Mark the pool technician is one of the best in the business with great attitude and always with a smile on his face does a outstanding job. They have never missed an appointment! And if you need to buy any pool equipment you can't find more honest people than these guys.

I have used this pool service for almost 8 years now and I have never had a problem. Bob and his staff have always been very courteous and professional. They have never missed an appointment in 8 years! And they have always kept our equipment in top condition after installing it new within weeks of the purchase of our previously bank-owned home (pool was a green swamp and original equipment was utterly destroyed) in Corona. Jake is a competent business manager and all of the cleaning staff have been diligent, timely and patient with our special issues (small barking dogs, pool fence, fenced yard/occasional locked gate). I couldn't recommend The Pool Guy any more highly.

The Pool Guy came in clutch with the piece I needed on my salt system. When everyone else said they couldn't help or did not know what to do, The Pool Guy found the solution instantly and fixed the problem. No other pool service I would go to in the Inland Empire but The Pool Guy Supply

Excellent work. Jake and Bob do the work really fast and they are priced very well. They worked on my Spa/Jacuzzi twice. The first time they replaced my oversized filter system with a regular cartridge filter system. The filter worked so well, I noticed my spa was a lot cleaner and it did it much faster than the old system. On the second visit they changed my pump because it died. Again, they did a great job. they gave me a good price and got the work done really fast. I highly recommend them any day!!

Update: 6 yrs later. Still excellent service and fair pricing. Before contacting Jake, I called another store to try to get a pump for me and the price was ridiculous, pretty much a joke. Jake was able to fix my pump correctly and made sure that everything worked. He is super technical but I noticed that he takes pride in his work. Super rare for contractors in Corona. Again, I highly recommend this company.

Very happy with their service. We've been using them for 6 months now. Our pool always looks great

very polite and helpful

Nice guys but I was a little bit disappointed when they came out to check out my pool and charged me for service call without giving me heads up about the charge.

For their full-service "weekly maintenance", you would expect most of (if not all applicable) steps listed on their website to be fulfilled for the cleaning part - but NO, they won't vacuum your pool unless you asked explicitly and sometimes they don't do it even you asked. They showed up and wrapped up service in spaceship speed within 2-5 minutes, in-and-outs.

And with less than 10 weeks in using their service (inherited from previous owner), more than 5 or 6 different tech persons were sent.

Poor consistency and communication.

Jake is a LIAR and a THIEF!!! He charged me $100 for pool chemicals that were never put in my pool and charged me $250 to replace my filters that never gave me problems before, all to quit before ever servicing my pool!! So I'm out $350 and my pool looks like a swamp!!

They just LET Themselves into my Gate the lock was on the gate but unlocked for the gardners and they started taking apart my Motor on my pool WITH0UT EVER telling me they were even here should of knocked on my front door first. I did not even get to show them what was wrong
it was ALL VERY UNPROFESSIONAL. I had NEVER USED THEM BEFORE even as a pool service. I had NEVER MET THEM