All reviews for Total Comfort Inc

Kyle did an excellent job repairing my heater that was only disposing cold air. He did a thorough job guiding throughout the process and went above and beyond to make sure everything was fixed. Awesome service!

I will utilize this Company again for all of my air conditioning and heating needs! The scheduler and technician treated me with respect, answered all of my questions and provided excellent customer service. I was fortunate I know, as I called on a Thursday afternoon and the repair was done the next day at noon. Thank you, a great full customer.

The technicians from Total Comfort were on time, friendly, and knowledgeable. Whereas two other companies told me that my four year old unit (still under warranty) needed to be fully replaced for thousands of dollars, Total Comfort was able to get my heat working on the spot and ordered the part to fix my air conditioner (which they'll be doing in two days) all at great savings to me. I'm grateful and will be calling you only in the future whenever necessary. Thanks guys!

Technician was very professional and nice. Everything went ok. They have to order a part which is under warranty but I felt the labor is awfully high to replace part. $449. Not too impressed with Carrier heaters. It’s only a year and a half old. Had to have it repaired last winter and now it won’t turn on this year. And we don’t use it that much.

Paid for their air/heating/plumbing maintenance annual plan in June and had an appointment. They were a no call no show. Called to complain, they set me up another appointment two weeks later. I called the day before to confirm the appointment, but again, they did not have me down and said they don't do maintenance in July or August....
Went to call and cancel, get my money back, and they had an opening the next day. Magic. The tech came out, checked the unit, refilled the Freon, used the hose to clean the fan, checked inside furnace, turned on the AC, and seemed to be running fine....
Until he left. AC started blowing warm air. It got to 82° and we called to see what he did, maybe forgot to hit a switch or something. Came out the next day, and wouldn't you know it....the compressor magically died. Luckily, was still under warranty, just not the labor. He had to shut the unit down so the Freon would not leak and explode until the new part came in.
Almost two weeks later, the 4 ton compressor came in, and the install took place. Hot and sweaty nights were over, and almost $1500 later, the AC was back up and running.
Coincidence? Guess we'll never know....

Everyone we dealt with was very professional. They were able to send a tech out within 24 hours of our call coming off and crazy Heatwave. Randy was able to repair our A.C. unit when 2 other companies would only suggest complete replacement. Big Thanks to Randy and the team for going the extra mile to make our family cool and comfortable again.

Wow, we had an amazing experience with KYLE W. at Total Comfort. Kyle was able to diagnose the problem with our downstairs AC quickly and fix the problem in less than 1 hour. It was affordable, quick and super easy! Thank you again Kyle for your professionalism and knowledge! Great customer service!

Last week my ac unit broke. I was out of town but my wife was home with my new born baby. I called total comfort. They came out fixed my ac unit the same day. I felt really comfortable with them. The dispatcher gave me the name of the technician who was coming ahead of time. The technicians and installers all have ID badges. My wife was happy and she trusted them. Now a days its really hard to trust contractors but with Total comfort they made it seem like they were part of the family. Matt was the technician who got my unit up and running. Omar was great on the phone. I highly recommend Total comfort anyone who is in need of repairs or service.

I had my A/C repaired and thermostat replaced. My technician was so nice and friendly. It's always a pleasure working with the Total Comfort associates.

ricardo did a great job.
thank you brother

My AC went off during the heat wave and they got me a 10am appointm3nt to fix it, the tech got there at 9:30am and fixed it in about an hour! He was very knowledgeable and honest and the price was very good! Highly reccomend!

Total Comfort Inc.and their staff are awesome!! My A/C went out at 2 pm on a very hot summer day. I called Total Comfort, spoke with Christina who was extremely nice and helpful. Christina worked with her crew and was able to squeeze my repair in same day. Kyle from Total Comfort showed up quickly, diagnosed the issue and went to work to fix my A/C unit and cool my house down again. Being that it is summer and I called late in the day, I am super grateful to the entire team at Total Comfort for helping me and my family out. Special thanks to Christina and Kyle for their excellent customer service. I will now only call Total Comfort Inc. for my HVAC repairs and regular maintenance. Thank you again!!!

I called several places when my AC went out and Total comfort was the only one that was able to come out to my house within a 24 hour period. The technician, Randy G, was very thorough and professional. I felt comfortable with his suggestions and not like he was just trying to sell me unnecessary parts. He was able to get my unit working again that very same day and give me suggestions on how to keep my unit running more efficiently . I found Total comfort to be professional, reliable, reasonable and trustworthy. I definitely will be calling them in the future for any needed work.

Ricardo was amazing!!!! Pleasure to work with and got the job done! Highly recommend!

During this awful heatwave, I got an appointment within 24 hours. Michael was here on time and was very professional and courteous. He got my air conditioner working, changed the filter and checked the coolant. I HIGHLY recommend Total Comfort Inc. to anyone looking for ac service! Thank you very much!

We called as a follow-up to our warranty service call and were told that they would be out in an hour and a half. They were even faster than that and after a quick check up were able to diagnose and fix our issue within about 30 minutes. The technician explained important things about our system that we didn't know and was extremely helpful and professional.

The service technician arrived within the specified window. We have been having builder issues with our new construction AC unit. Total Comfort has been really easy to work with. The office staff is really responsive and the tech was really friendly and professional.

Outstanding service. Easily set up an appointment to get an estimate for a new water heater. Technician was able to do the install same day and completed the whole installation in a few hours. Everyone I talked to at Total Comfort was friendly and professional. Would highly recommend.

Josue's expertise shone brightly and swiftly diagnosed the issue with my AC unit, leaving no stone unturned in uncovering the root cause. Josue's clear explanation of the problem not only reassured me but also brought peace of mind to my mother . I was particularly grateful for the thoughtful gesture of seamlessly incorporating Spanish into the discussion, ensuring that my mother felt fully included and informed. Josue's professionalism and attention to detail made the entire process remarkably smooth, and his dedication to providing exceptional service did not go unnoticed. Thank you once again for your outstanding expertise and commitment to customer satisfaction.

Maria Elena & Amanda D

Ricardo provided great service, diagnosed the problem and had the parts available to repair the unit

We have had the honor of working with Total Comfort over the last 5 years and thankful that we have been able to find such an exceptional business. The company that installed our AC years ago, is out of business, it was a father and son business that ended when the son was in a major accident... so we have since used Total Comfort. They have serviced our AC more then once, checked the zones and help reset things as needed. We recently used them again and we had quick service, everyone was super polite, truthful and straight to the point. No one has ever tried to push sales or overprice service. If you need help with your AC or other, my husband and I strongly recommend giving Total Comfort a call and let them help! We have never had bad service with them and they keep open communication. Total customer satisfaction! Thank you Total Comfort!!