All reviews for Southwest Mechanical

Company built with integrity and professionalism!

I love my office 💕

Best A/C & Heating Company on the planet

Fast fast fast the boiler dept are on it. sure know what there doing

Tony did a great Job

Tony was great and fixed everything!

Best HVAC company I've ever worked with. Professional, Punctual, and got the job done right.

Dylan went above and beyond. Amazing customer service displayed with the entire team.

Ruben is very good and patient at work. Highly recommend him.

Tony did a great job fixing my ac today.

Technician was super efficient. He was able to identify the problem with my AC quickly and made sure he tried all his options to ensure it was fixed.

Rick is my reliable choice; he consistently performs excellently, demonstrating a high level of professionalism and extensive knowledge in his field

Danny & Tony did a fantastic job fixing my furnace - they were prompt, accommodating of schedules, thorough and respectful of my home.

Rick was very courageous and professional. Knew exactly what was needed to be done and had great communication skills to answer our residents questions. Great service!

Steven came and helped us right away with our boilers. We have 6 boilers, 200 plus units 500 plus people without hot water. Within the hour of his arrival he figured out right away what the problem was.. unlike most company all the parts were on his truck to our Raypak boilers. Within 2 hours the whole complex got hot water. Thank you for your prompt help and service!

Karissa is amazing in the office. She is so easy to reach especially during this heat wave. She offers timely updates and responds quickly. Jacob ( one of their HVAC techs) is so great. He is very professional when he speaks with my tenants and is in their home working on their hvac units. I highly recommend!

The HVAC mechanical team does a wonderful job always reliable and efficient. Klarissa and her team are fantastic at communicating, coordinating, and dispatching their techs. Great service all around! Southwest Mechanical are a A++ . Alexis & Rick from HVAC Mechanical is also outstanding! Always professional, punctual, and knowledgeable. He communicates clearly, solves issues quickly, and goes above and beyond to ensure everything runs smoothly. Truly appreciate his dedication and reliability. Highly recommend his services!

I’ve had an excellent experience working with Southwest Mechanical, and a big part of that is thanks to Karissa’s exceptional customer service! From the very beginning, Karissa was attentive, friendly, and incredibly knowledgeable. She always takes the time to fully understand my needs, answering all my questions with clear and helpful information. Throughout the process of all our projects, Karissa keeps me updated, ensuring everything is on track and running smoothly. Her professionalism and commitment to providing top-tier service truly stands out. It’s rare to find someone as dedicated and efficient as Karissa, and she made working with Southwest Mechanical a seamless and enjoyable experience. I highly recommend both the company and Karissa for anyone in need of reliable and friendly service!

We called Southwest Mechanical during the recent LA heat wave and even though they were slammed, they still came out the SAME DAY to help us. The owner himself showed up, quickly diagnosed the issue, and ordered the part we needed right away. As soon as the part arrived, their team was back the very next day for the install.

During the install, their tech noticed a ton of problems our other vendor (who we’ve had on a quarterly contract) had missed—like air filters that hadn’t been changed since 2021 (gross!). Instead of just doing the job he came for, he went above and beyond, staying onsite as long as he could to tackle as much as possible, well outside of his original scope.

I can’t tell you how grateful we are—our office went from nearly 85 degrees every day to being cool and comfortable again. The level of care, urgency, and integrity blew us away (pun intended!). We’re moving forward with making Southwest Mechanical our permanent vendor after this experience.

If you’re looking for a team that actually shows up, cares about the work, and goes the extra mile, don’t hesitate to call these guys. They are truly a lifesaver!

Southwest has top HVAC technicians and Plumbers. They are real problem solvers and get things done. Karissa has been great with getting us the right person for the job and communicates very well with project updates. She is a great asset for Southwest Mechanical.

We had a 9 AM Appointment scheduled by our business properties agent. At 10:30 AM I reached out to our agent due to the fact that the service technician had not shown up for the appointment. We were informed the technician would be arriving by 10:45 AM, due to being stuck in traffic already being 90 minutes late to the appointment. He still did not arrive until an hour later at 11:30 AM. He took out the old filters and proceeded to tell us he was going to grab the new filters. He did not specify he was going to the store to PURCHASE the new filters and why wouldn't he have them on him as a technician....? We could not turn our AC or Heating on because we had no filters and could not leave our office because we had to wait for him, not knowing when he was going to be back. When he came back I asked him why he had to go out and purchase filters and he said that the company had no information regarding what size filters the units in this building are even though they have been servicing this building for the last 2 years....which sees like an ineffective system for a company to have. The technician also explained that the reason he was late was because the address his company gave him was a PO BOX and not an actual address...again, how do you mix that information up? In the end the technician was apologetic for the mistakes made today and I just hope his company takes the time to get this right.