All reviews for McLay Services, Inc.

We called and they immediately put us on their schedule. Fortunately our problem was really not an issue and we cancelled. But I know they are there for us in the future. Archie and Talva are just so kind and caring.

McLay services are on time, GREAT value, good quality, professional. Shout out to Mike, great customer service. Thank you for good service at reasonable prices. They won't overcharge you.

Quick response even in hot weather. Phone demeanor of people I spoke to was outstanding.
Tech who came out, Josh (probably spelled incorectly) was quick and efficient. Explained everything he did and offered info on possible actions in the future.
Also explained bill, warranty, etc.
Good company. Have used them in the past

We had our Williams wall heater installed about two years ago by McLay in La Verne.I Love our Williams Wall Heater !

After a rough start, Mclay plumbing assured us they could fix the problem and wanted us to be a satisfied costumer. They came through and fixed our tankless water heater issues So I'm pleased to upgrading my review to 5 star's.
Tech was out to fix our Noritz tankless water heaters with an error 90. They were here 2 hours and that night error 90 was back. Call them and they were back out 5 days later no charge and the tech didn't have any answers he said he would get back with us. No one has called. Still getting error 90 and it sounds like a bad trumpet player now. Calling card co. To dispute charges

Aaron arrived within the window time frame that was given and did a thorough job at performing the yearly maintenance. Much better air flow and cooling now that the unit was cleaned.

Just had my home AC repaired by Alan. This guy is really good! He immediately identified the issue (burned out capacitor) and went back to his shop to get the part. Once fixed, he then checked out the entire systems health and noticed our filter was super filthy. He replaced my filter and checked temperature levels – ok! Thanks, Alan! I will definitely be calling you back when needed!

Great service! We recently moved into a new building and needed a sink replaced as well as the AC unit and duct work. They were very helpful and knowledgeable when deciding the layout of the duct work and registers. I would highly recommend them.

Have issues with main water service line recently, and I called McLay Services, Zach came over and explain the issues and what need to be done. They came at promised time, started the job and completed in timely manner. Archie the owner came to inspect the site at the end of day 1, and Chad the supervisor came at the end of the job, inspect everything and did the final connection. And the guys that worked on the job can’t be nicer, they all work really hard but still pleasant answering all our questions and concerns, Zach was there through out the whole project, Scott and Steven were alternately helping him. These guys are professional in both of their knowledge of the job and manner. Can’t be happier. We just finished re-landscaping our yard a couple months back, they tore it apart but able to put them back like nothing ever happened. Great job guys and thank you very much.

Outstanding Service! Miguel, from McLay Services, arrived on time. He worked efficiently, quickly finding the problem and fixing it. He also took the time to answer all my questions. This is the second time I have had excellent service from McLay Services.

I had Ceaser as my tech . He was very professional and knowledgeable very pleasant guy. He showed me a video of the issue I had and the Before and after. I was very happy with his work price was great better the Roto Rooter . I will definitely call them back for future issues. .

They ripped out my old shower and installed a new shower. What a great job. Very happy with their work. All the workers were courteous and diligent in their work. Would definitely use their services again.

Great work. Chad did a wonderful job on our shower head pipe. He explained in detail the issue (broken pipe) and the resolution (cheap, thin plastic pipe to copper). Along with repairing shower handle on the other bathroom.

Highly recommend!

McLay has always been our go to plumber & for HVAC repairs. Their office staff is professional, timely, & knowledgeable. You get what you pay for with this company and my problems have always been fixed correctly the first time.

Had a very professional experience with McLay Services. The tech Chad was knowledgeable, courteous and the owner Archie was hands on involved. I see why they've been in business all these years. Great company!

McLay Services is a trust-worthy, dependable business providing quality work. Definitely our #1 choice for our A/C, heating and plumbing needs. Highly recommended, you will always get excellent service!!!

McLay Services changed all of the plumbing for my bathroom remodels. They also installed a new state of the art A/C system with duct work last year and are always available when needed, with exceptional friendly staff. They also come through for me with any unexpected emergencies.

This is to just to share my experience with the above company. It is being done without bias. It is also one of the best ways to express my appreciation for the services. I have never seen anything of this kind. This appreciation can be directed to the technician involved in the transaction of this particular. This is my story: my electric water heater was functioning appropriately. A certain plumbing company was referred to me by the water heater manufacture. I had called that particular plumbing company for services. A technician was sent to my home to service the equipment; it so happened that technician did not have any experience with electric heater. He had pointed out the wrong cause for the malfunction to me. Thereafter; that technician had charged me $ 185.00 for the 18 minutes service. Then; I had called "McLay Services, Inc. for assistance. I had presented my problem to the receptionist. She took my phone number' and promised to call me back after contacting one of the technicians. Half-hour later; McLay services had called me back with a possible cause for the malfunction. A technician was sent to may home. His name is "Cameron". He seemed to be very honest and knowledgeable of the appliance in question. After checking all of the components of the electrical heater, he had come with a good cause of the malfunction. He had proceeded to call the manufacture to relay the problem. The manufacture had decided to send the part to my home via express shipment. The part had arrived, I called McLay. The same technician "Cameron" had arrived to install the part for me. Minutes later; the water heater was functioning well as usual. He had made my day. The business world needs more caring and honest technicians like "Cameron". I should have called "McLay Services, Inc. first rather than the other plumbing company. Thanks to the devotion of that particular technician, I am as happy as ever. I do not need to warm up water every time my family needs to bathe.

From now on; McLay Services, Inc. will continue to be my first priority for all plumbing problems. I had learned from " Cameron" that customers' happiness and satisfaction are usually first in accordance with McLay Services' view. I am so happy and satisfied with the company.

With sincere appreciation;

I called McLay Services on Saturday at 2 pm on Memorial Day weekend with several questions about our Air Conditioner and a possible installation I was going to be receiving from another company the next day. I did not expect the incredible attention to my call that I received. Talva went above and beyond to answer my questions and ease my concerns. I cannot say enough good things about this company and will definitely be using them in the future.

I highly recommend McLay services. Rick came out today. He fixed my toilet, added a new hose bib and fixed a broken valve in my backyard. He put shoe covers on his shoes to walk in the house. He made sure it was clean when he left and that his was work was to our satisfaction. He was very professional.

Appointment next day, courteous,on time, and job done as requested. Thanks Bryan much appreciated. T.