All reviews for Sun Plumbing

Gracias Zaby por el excelente trabajo

Great communication from setting appointment to installation. On-time, professional, neat, and reasonably priced. Second time I have used Sun Plumbing and very impressed both times. Highly recommend!

I have used Sun Plumbing numerous times for my rental and flip properties. They are always professional and courteous. I found them to be honest and fair in their recommendations and resolutions. I highly recommend them! 10-Stars!

Adan got right to it, and is very pleasant.

Had our main line back up. The property manager called this company and they were here within 1/2 an hour. Very fast and professional. Would use them again if needed.

Always trust their good service. Would not use anyone else.

Aurelio was punctual and pleasant. He solved the issue with the sink clogging efficiently and professionally. He answered all my questions and provided answers to prevent the issue in the future.

I was prepared to purchase another Rheem Water Heater due to a leaking model@ our home. I had spoken to the Rheem’s Customer Service Dept and had been approved for a reimbursement/guaranteed new WH. However, when Bobby arrived he diagnosed a VERY simple solution. Replaced the plastic hose bib used to drain the WH with a new brass bib with plenty of plumber’s dope. Problem solved

Second outstanding experience with Bobby!!

Sun Plumbing is incredible!
Thx you Bobby!

If I could leave these guys a 10 star I would. Aurelio is so talented and efficient. This company is the best company I have ever used. You guys rock!

We had a positive experience, Aurelio did an excellent job replacing our faucet and garbage disposal. He was fast and efficient and very friendly and professional. He cleaned up after himself and even went beyond the call of duty. I would highly recommend Sun Plumbing for all of your plumbing needs.

Best plumbing repair ever. In less than 15 minutes replaced garbage disposal under kitchen sink. Zabdiel very responsive and professional. Thanks much.

The team was professional, prompt, courteous and fixed my issue quickly. Melissa from the office was super helpful and responsive.

Sun Plumbing was able to quickly fix a broken main water valve shut off in my condo unit. They were completely professional and no non-sense. They told it straight and got it done exactly to schedule and what was discussed.

They were dispatched to my home warranty case through American Home Shield (AHS). AHS gave Sun Plumbing and I the run around and did not want to cover anything. Even then Sun Plumbing worked with me to get everything fixed. I was pleasantly surprised by their customer service and was able to speak to the owner personally. Highly recommended, I would use them again the future.

I’ve had Sun plumbing come out to my cottage apartment multiple times. The first time they came out was to check my water heater. The plumber was prompt very professional and transparent. On this occasion he was able to get my Pilot light on (which can be daunting as not handy individual). He made me aware that my water heater was very old and was very old and probably on its way out. Ultimately Bobby and the gang made their way out to replace my water heater. I wasn’t home at time (left my back door open) but when I returned, I had a brand new water heater. Recently I had them come out to deal with some plumbing issues (water coming up from my tub). Again Bobby made his way over and was able to fix my dire plumbing issues. The plumbers at Sun are exceptionally good at what they do. They are prompt, professionally, will answers any questions for us layman. And kudos to the phone operator at sun plumbing she’s extremely helpful and kind as she helped connect me to a plumber when things were dire. Thank you very much to all of you at Sun Plumbing. I hope I never need y’all again but if I do I know I’ll be in good hands.

It’s been an absolute pleasure working with Sun Plumbing for the past year. The technicians are not only highly skilled but also a joy to work with. They truly go above and beyond for every customer. Our prices are unbeatable and we’re proud to offer a wide range of services, including emergency and after-hours calls. I couldn’t recommend Sun Plumbing more to anyone looking for reliable, professional service!

Sun Plumbing truly saved the day for us!

I texted Bobby (the owner) and within less than a minute he called me back. He immediately understood my situation, even guided me on how to work with the city, and got me on the schedule the very same day.

He sent Aaron, who was not only extremely knowledgeable but also efficient and professional. Aaron knew exactly what needed to be done and handled everything with confidence—he absolutely saved the day!

It’s rare to find a company that responds so quickly, communicates so clearly, and actually delivers top-quality service. Thank you, Bobby and Aaron—you’ve earned a customer for life.

Zaby and son were a bit late (prior job was an issue) and whoever gave them the new toilet gave them wrong design, but I kept it instead of sending it back.

One of the worst customer service experiences I've ever had, please avoid this terrible plumbing service at all costs.

Today 6/3/2025 we had a guy named Aurelio working on our apartment complex... Earlier this morning he had shut off the water not letting the property manager know about the situation.... Long story short I asked him in the morning at 9am what time will the water be back running, he said in 4 hours.... So it was around 5:30pm today when I was giving my 1 old year baby and my 3 year old son a bath when he decides to turn off the water without letting nobody know.... so I go and I asked him politely that if he was going to be turning off and on the water after the 4 hours he had mention he was going to be done and he starts getting loud with me saying I don't care if you are barging your kids I'm not done things got out of hand and I'm still not done and I will NOT be turning on the water so your kids can bath this is my job and I'm working.... so then I said I understand things can get out of hand and not be done when expected but you need to let the office know so they can inform us and so he kept yelling and getting loud saying that, that wasn't his job and that if I really wanted to I can call the office my self and let them know the whole situation....
and after him going off on me he started slamming the garage doors, throwing his tools on to his working van and took off....
I really hope this can get to one of the managers, he was very rude and disrespectful making a scene and having multiple tenants come out their apartments....

Awful to residents. They don't care about the neighbors. Attached photo is one of their workers stealing my reserved parking. Had to call them to have them move. Receptionist was kind but worker was a smug terrible person.

BAIT AND SWITCH. Stay away from this company! I was bait-and-switched by this company and would not recommend them to anyone. I would give a zero star rating if Google had that option.

I called Sun Plumbing for a drain cleaning after I saw one of their vans at a neighbor’s house. I asked the plumber how much they charged for drain cleaning, and he said $150, but if I had $100, he could knock it out right then and there. I was busy and couldn’t commit to that, so I asked for a business card instead.

A few days later, I called the main number to inquire about drain cleaning and was told it’s $125, with additional charges if not completed within the first hour. I scheduled an appointment, and a plumber arrived on time. However, instead of cleaning the drain, the plumber started clearing it with a drill-powered snake that looked almost exactly like the drain snake I own. After I asked if he was going to use any other tools to clean the drain, he said no—that was a different service—and that the drain was now cleared. He packed up and was getting ready to leave. I said, “I still need to pay you,” and he replied that the office handles that and would contact me. Then he left.

I waited all afternoon for a call or email and did not receive one. The next day, I called to ask for the invoice so I could pay them and be done with it. I was told they had a backlog in processing and that I would be billed soon. It has been a week, and I still have not been billed.

The drain that was snaked is now slow-draining again. I called to ask for the bill and to see if they would send the plumber back out to re-“clear” the drain. I was told it would cost another $125 because “anything could have gone down the drain since the last cleaning.” When I asked for clarification, I was told that drain cleaning and drain clearing are different services, and that for a drain cleaning it would be $200 per hour with a two-hour minimum, and then $200 for each additional hour after that.

Am I wrong for feeling like I got scammed?

P.S. - I was contacted to notify me they emailed me my invoice. I again expressed that I was unhappy with the service as the drain the "cleared" is in fact not clear. The lady on the other end said it would cost another $125 to fix..... do better please.

If you are the owner of this company feel free to contact me so I can answer any questions that haven't been answered with the info I posted above.