All reviews for Costless Plumbing Heating & Air Conditioning
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So happy that I came across this company on google while looking for an ac company because my heater took a dump over night. I called Costless to provide me a estimate for a new 5 ton heat pump retrofit since I wanted to eliminate gas along with 6 other companies to see which had the better value and best equipment for our needs. Nathaniel came out quickly and provided me with all my options on the table from good to best. He was the few that took the time to explain carefully on each option and what would suit my need the best. I received quotes for a new 5 ton heat pump and duct work from $20,000 all the way up to $68,000 from big name companies. I was shocked on Nathaniel’s estimate for how price competitive it came for the same high end unit and high efficiency r8 duct work. The job only took 4 days since I have a home with a lot of duct work in a small attic. The installers were all great and friendly during the entire installation. They cleaned up after themselves the entire time to be cleaner than what it was before. Now after a month of using this system, I’m happy to say my PGE bill dropped by half & only pay gas for my gas stove and no longer my heater. I will only this company for any plumbing issues and future ac service
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had guest room HVAC split unit quit. Nathan came and gave best quote and because they have inhouse sheet metal capabilities, they were able to install in 2 business days. the install team led by rafael, was excellent. professional, clean and an excellent looking installation. our smart thermostat did not maintain temp accurately and they had to replace it and did all the programing necessary which is always a do it yourself hassle. we are very happy with the whole process and thank the team from the initial telephone to the final checkoff. highly recommend them just as they were recommended to us by friends.
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I can't recommend these guys enough. Nathan was the salesperson I worked with, but he was more like a project manager, as he was in my home every step of the way making sure it was perfect, and it was. Rafael and Nico were the lead installers and I also remember speaking with Tony quite a bit during the install. All of these guys were extremely professional.
My job was a big one. Two new roof top units, all new ducting throughout the house, and all new hardware (except for my vent grills). I signed my paperwork on Friday and was told that the install would begin on Wednesday morning and would be completed on Friday morning. They finished early on Thursday!
I had multiple crews in my attic all day on Wednesday doing the ducting, and every single one of them went way over and beyond. The attention to detail was incredible. They even vacuumed the areas of my house they worked in or walked through. They ended up needing to replace a few things (like intake grills) that they didn't plan for, and they didn't charge me any more. By Thursday evening, my house was cool. This was all done in the middle of summer, which is more impressive to me.
Honest, great prices, and clear communication. Super impressive crew!
This is an easy referral. I will be using them for my plumbing, heating, and cooling needs moving forward. -
They did our HVAC to fix our air conditioning last year. Reasonable prices, and they listened to our concerns. We had such a good experience with them, that we just called them out again to do general plumbing repairs while we prepare to sell our house. They're really personable, professional, and problem-focused. Overall they deliver a great customer service experience. We've seen a few other companies try to upsell, charge unnecessary fees, and even then not be willing to work with certain brands. This company doesn't do that.They'll take care of you.
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David from Costless Plumbing came out to fix our air conditioner this morning and had it done in about an hour! Service was great and he explained to me what was done, showed pictures and serviced the unit as well. I couldn't be happier with this whole experience from the first point of contact last night to today's repair, I'm glad we chose Costless - thank you!
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I recently had a main line leak and a complete reroute was needed. When calling to get estimates and schedule the service, Costless sent technicians out the very next day when other companies weren’t able to for another week. Mario A. And his team were fast and efficient. The customer service they provided, proved they care about their customers. Thank you!
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Called Costless Plumbing on a Monday afternoon and spoke with Martha, we expressed our concerns with our leaky and outdated shower handles. Martha sent out a few of their guys the next day (Tuesday) around lunchtime. Nathan the Comfort Advisor did an amazing job at communicating with us the next steps, their estimated time of arrival, and an accurate quote for our job. Overall super impressed with their amazing customer service, knowledgeable and timely techs, and the great job they did on our bathroom. It was definitely the upgrade we needed, delivered at an amazing price with kind service! We will be coming to them for any future emergencies and to upgrade our AC system very soon, definitely recommend.
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We moved to Fresno some time ago and recently availed the services of Costless Plumbing Heating & Air Conditioning. Our first experience with them was when they fixed our heater, and the technician provided exceptional and professional service. Today, we encountered a kitchen sink clog, and Raymon, one of their staff members, demonstrated outstanding skills and communication. I am thoroughly impressed with his expertise. We are extremely happy with the service provided by Costless Plumbing Heating & Air Conditioning. Thank you for your excellent service. We will definitely choose your services again whenever we encounter any issues.
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Thumbs 👍 for Costless Plumbing! Used them before and again they did a great job in a timely manner! Serviceman was courteous and explained what he did and very thorough. Thanks again!!
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We just had a second service call in the past 8 months with Costless Plumbing and we are very happy to say their service is excellent. I got my questions answered when I called to set up the appointment and they were courteous and professional. Ironically it was the same service technician Jose who came and he remembered us from before and did an great job. Friendly , personal and professional. I am in the Mortgage Industry for 30 years and will be referring any client with Plumbing needs to them. You will not be disappointed and I would highly reccomend their services.
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Nate was very quick to respond to my issue, and upfront on pricing. They got someone out to my house within about an hour. Mario came out and made short work of our issue. They were kind, courteous, quick, and effective. I’ll happily use them again.
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First of all, I have to say their customer service is OUTSTANDING! We started out just wanting to replace our water heater. We shopped around and Costless was by far the best price! Costless does not charge to come out and give estimates. There were quit a few places that did. Sam and Nathan came out and not only were they so nice, but very professional. They came out to give us an estimate on the water heater replacement and while they were here, I asked if they could also give us one to replace our VERY OLD Ac/heater unit. They did so with a smile. So, what started out as just a water heater replacement also turned into an AC/heater replacement too as well as adding insulation! Everything has been installed and it is awesome! It was all done in a couple of days and it is all amazing! Wonderful job, professional, friendly and I have to give a shout out to Sam, Nathan, Angel, Gilbert, Rafael and Ethan!! Thank you all for the amazing job you did for us!! 😀😀 If I forgot anyone, Thank You!!!
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The Owner Angel really goes over and beyond making sure his customers are heard, understood and well taking care of. I Manage Several Fresno and Madera Properties and we have ONLY used Costless for ALL our Heating and Cooling needs for about 10 years plus now NO COMPLAINTS HERE!
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This team is unbelievably efficient and thorough. We had a mysterious leak and flood in the slab of our home. They were relentless in finding and fixing the leak. The owner of the company quarterbacked the project and was on site several times. The 27 years of experience was evident in the equipment, quality of work and customer service. It's like the cavalry showing up in the middle of a crisis. At one point we had ten technicians on site. They don't give up till the job is done. Reasonably priced!
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John & Jake from Costless just installed a new AC unit for us. Even though it was very hot and muggy, they were pleasant and communicative throughout the whole process. I also met Nathan (the person who did my quote) at the end. Nathan fielded a ton of questions from me during a very busy time of year for them. This was the first AC/heating unit I have ever had to buy. Super happy to have been referred to Costless a while back, so we had some experience with them before we needed to make this big purchase. In the past we’ve been happy with their service. Today they just proved again what a good company they are!
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I love the customer service from the dispatcher Vanessa who took the time and patience to let me explain my plumbing issue and helping me understand where the technician usually starts and so forth, the technician who came was Kenny he was so helpful with giving tips on how to prevent future issues and took care of the job quickly. Definitely will be my go to for any future issues 10/10.
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Thank you! This company stands out for me for several reasons (their team is truly remarkable). They are consistently reliable, competitive, and professional in all their endeavors. It’s always an absolute joy to do business with this team! I want to express my sincere gratitude to Nate, Cassandra, Elaine, Ivan, and all the dedicated individuals who work tirelessly behind the scenes to make Costless a resounding success.
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Great overall experience from CostLess. Our old compressor was bad, so we ended up getting a brand new AC. Our installation tech Rafael did a fantastic job servicing our house. Very professional, calm and collected. Guided me through the whole process, including assisting with our new Google smart thermostat. He made sure all the vents were properly distributing air before leaving, as well as took thermals to test our air temps. Highly recommended.
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Most big HVAC companies in the Central Valley will scalp you even with a Christian or veteran bumper sticker on their car. I got nothing but good quotes and reliable service from Costless so I think you should consider them if you need them in the valley for HVAC like I did.
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We have had several issues at our property and any time we get the technician by the name of Raymond come out to assist us he does great he is very informative and always leaves the areas he works at clean. Thank you guys!
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This is the Air Conditioning company to use! Our A/C went out the first hot week we had. I had a total of about 10 companies come out to give us quotes, and Costless had the best price. Nathan was our salesperson, and he was highly knowledgeable and explained everything in detail. This team was above and beyond! They did an amazing job both with communication and support from start to finish. They arrived at 8:30 AM, and the new unit was installed and working by 2. Rafael and his crew were respectful of our property and did an impeccable job! We had our return duct upgraded and a new 2.5 ton unit installed. 10 out 10, 5 stars l, I can't recommend this company enough!
We found them because our grandmother's unit went out the week before, and she had told us how grateful for Costless she was for the job they did, and her experience was the same we had. She had a 5 ton until installed.