All reviews for Bob & Marc Plumbing
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They're genuinely upfront and approachable in their service delivery.
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Bob and Marc exceeded expectations. Working with Paul was seamless, fair, and highly professional.
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They got the job done quickly and were pleasant to deal with. The person helping me in the office was very helpful.
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Highly recommended. Excellent work by Bob and Marc on my new sewer installation in 2017 - their team was incredibly professional, making it easy to trust them with the job.
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Had them fix my water heater and filtration system twice - they're transparent and dependable.
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Bob and Marc are top-notch. We've relied on them for 25+ years - consistently reliable and value for money.
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Spencer did a great job - he arrived quickly and left just as fast. Highly trustworthy company that I'd definitely recommend for any plumbing needs.
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One of their plumbers showed up promptly and handled a few minor issues efficiently. They were courteous, efficient, and reasonable in price – I'd definitely use them again.
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Fair plumbing services with a reasonable price tag. They can spot leaks efficiently and plan to return for further work.
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Great job fixing my hot water heater, thanks for coming out on a Sunday. The service was great and I felt like I could trust you guys with the repair. You even identified an issue that others suggested replacing the whole thing - appreciated the efficiency. Service charge was fair for the work done.
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We've stuck with Bob and Mark Plumbing for over three decades - they're the only choice for us. They always show up on time, offer fair prices, and are genuinely pleasant to deal with.
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Danny is my go-to plumber for any household needs. I've tried other plumbers before, but none match the quality of service from Bob & Marc Plumbing. They're both affordable, reliable, and courteous. I highly recommend them - they consistently deliver excellent work without breaking the bank. Thanks Danny!
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Bob & Marc Plumbing in Hawthorne did an excellent job for me during a sudden plumbing crisis. They arrived promptly and the technician worked efficiently to resolve the issue, delivering top-notch service. I highly endorse their work for any plumbing requirements.
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I recently had Bob & Marc Plumbing deal with a kitchen faucet issue, which they promptly resolved. The technicians were courteous and professional, arriving within an hour. Two weeks later, I needed help with a bathroom sink problem, which they also efficiently addressed. Their service was reliable and hassle-free. I'd definitely recommend them for any plumbing needs, citing their friendly demeanor and quick turnaround.
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This company did a great job replacing our water heater. We had used them before and found them to be very professional and reliable. However, what's worth noting is that they'll often cancel scheduled appointments if a more lucrative job comes up - which can leave you in a tight spot if you need urgent plumbing attention.
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This company was very inflexible with their scheduling. Our sole available appointment time was 4pm, but they refused it since they only work until 5pm. We ended up switching to a different plumber.
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Had an appointment for them to come and turn off the water to replace valves, which they should have known how to do given their familiarity with the building. The technician was unsure where to shut off the water supply and struggled to find it. Despite this, they still charged me $120 for the service call.
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This company is a complete disaster. The guy who came out looked like he was searching for an excuse to leave. He took two steps on the property, claimed his equipment would fit, and then just left. But when another service called Carter Appliance showed up, they got it done in no time. It's clear that the standards have dropped significantly - Bob and Marc must be gone. Don't waste your "time" with this place.
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I hired this company to address a drainage issue under my bathroom sink and requested an estimate for replacing my water heater. The technician spent an hour attempting to repair the leak but ultimately made it worse despite his efforts. He claimed that the old installation doesn't meet current code, which is why he couldn't fix the issue. Instead of fixing the leak, they asked me to wait for a quote to replace the vanity as part of the solution.
The technician's visit cost $110, and I wasn't provided with any quotes despite being assured they would be sent later that day. To make matters worse, the bathroom was left in disarray after his departure. It's worth noting that another plumbing company came in shortly afterwards, offered to fix the leak for under $200 using existing parts, and completed the job the very next day. -
There are reckless drivers who disregard traffic laws, showing no regard for elderly pedestrians or other vulnerable road users. A local company's vehicle was spotted by me at the Hawthorn and Emerald intersection. Do not hire them due to their hazardous driving practices.
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As a local business owner, I'm reluctant to leave a negative review for a neighborly company. However, I felt compelled to share my experience in the hopes it might help them improve. When they quoted me $120 per hour plus parts over the phone, I expected a standard repair. What I got was a surprise - the plumber told me I needed a new Moen cartridge, which checked out on our call. But instead of offering a fair price for the work, he proposed a flat fee of $380. The actual repair took around 15-20 minutes to complete, and it seemed like an overly long time to simply replace a part that could've been reassembled in under an hour. I think honesty is key with customers; they should be transparent about costs and times involved.