All reviews for Artisan Air Heating and Cooling

Ed was super helpful!! Highly recommend

Thoughtful, professional and patient service call that resulted in solving the issue. Very pleased!

Highly recommend them. Great price, great service and great communication!! Why using someone else ?!

My experience with this company has been nothing but stellar. I would and have recommended them to anyone who has asked for a referral.

Quick response - called them after 5pm on a Labor Day holiday, local temps over 100 degrees and we needed a fast fix - they came the next day, replaced some components and we had AC back that afternoon.

Cody did a great job predicting what the problem was and fixed it accordingly in a timely manner. He was very friendly, proficient, and respectful.

These guys are AWESOME!! Amazing service, knowledgeable, very friendly and quick turn around. We had issues with our A/C and they took care of it really well. Right through the process, they were courteous and professional. Highly recommend them.

Really good. Reviews are great. Prices are great even during a recession. Cody is a great response and the boy Ed is super helpful. Might get into hvac myself

Cody was very responsive and professional! Replaced the capacitor, and even cleaned our AC filter. Great service and will be using them in the future!

Cody was very professional and went way above expectations to help us with installing our complex variable split a/c unit with distribution boxes and 7 interior units. Would highly recommend him and his team.

Very pleasant experience working with Artisan Air. Not only are their prices fair, the company's customer service is world class and their workmanship from everything I see is superb. Would highly recommend. We ended up getting 3 or 4 different quotes but we're so glad we went with Artisan. You won't be disappointed!

Definitely recommend! Our AC was out and we had no idea why. I called (and didn't get an answering machine!!) and was pleasantly surprised at the great service. I called 1:49pm, he was available & came in 30mins fortunately for me, and was able to figure out the problem fast! Our fuse (I think it's called) needed to be replaced. He let me know our filter also needs to be changed and from the initial call to him leaving after fixing and checking everything, it was within an hour! We got to enjoy a cool house with this 90+ degree weather to everyone's relief. Saved the card and details because we will definitely be calling again should we have any issues with the HVAC system.

Awesome business, awesome work, awesome people and awesome price for the value of the services Artisan Air provides. Thanks Cody for great work performed...furnace installation, Air Conditioning installation, help with another furnace relocation. Highly recommended.

Ed arrived on time. Performed the requested service professionally, no wasted time, clean, responsive, fast and courteous. Recommend this business for any HVAC services and products. Artisan Air is also the company that installed this system.

Artisan Air replaced the cooling coils in our furnace/AC. They were on time, performed the installation with good quality, were very professional and reasonable pricing.

Will use the again for future repairs.

Artisan installed a Honeywell Fresh Air Ventilator & Lennar Air Cleaner a few months ago for our first floor HVAC system. We were so pleased with the work that we opted to have Cody and his team return to install a similar system for our second floor. Artisan was diligent in their work and the equipment was professionally installed with great attention to detail. At the end of the project the Artisan team left our house in pristine condition. Because of the exceptional service, we'll be using Artisan for annual maintenance of our HVAC systems.

My A/C unit blow out warm air when it was set to cool mode. So I called Artisan Air. They came to diagnose the unit and found out the thermostat went bad. After I received a thermostat replacement they came to do the installation. During the whole process they showed their professionalism. Artisan people are very friendly. They explained every step they did. I highly recommend their service.

I've been using this company for a few years to do yearly tune-ups on our furnace.

The owner has helped me do some troubleshooting on my own without charging me a dime. They are honest, courteous and fast.

Highly recommend to anyone in the East Bay.

I could not recommend the artisan team more. They were extremely professional, did quality work, were on time and left my garage cleaner than when they started. Seems to be a small family owned business with a high level of integrity. If you are considering an ac install I think theyre awesome. There was an unexpected issue during the install and they came back and fixed it ASAP. Great company!

I love these guys. They reached out a year after installing our furnace to do a free check up. I trust them wholeheartedly. I asked them to wear masks as we are still covid cautious and we didn't even have to remind Ed when he arrived. Truly think this is an amazing family owned business. As the daughter of a general contractor, I have high expectations for good work and these guys absolutely do just that.

After reading reviews, I only picked Artisan Air Heating & Cooling because I felt he was honest and experienced. I contacted him and Cody responded same day. Unfortunately, he was booked that week so I responded that I was willing to wait for him even though it was very cold at nights.Then he responded that he’ll squeeze me in that week. He squeezed me in so I didn’t have to wait a week because he didn’t want me to freeze. My heater was only blowing cold air and wouldn’t stop!
He was able to show me my burnt parts and replaced it. But heater was running hot which caused the original burning of part. He got it going where I was getting heat and solved my cold air heater problem. Most technician might have walked away to next job because technically heater fixed and blowing hot air. But not him. He puzzled over it and discovered I had a super dirty “washable filter” that was struck in there for years since I brought house! Now there is more warm air flow through the vents making the house cozier and warm! He was very reasonable and honest by not just getting heater to work but to prevent future overheat of parts. Thanks Cody!