All reviews for Idyllwild Heating & Cooling

Great Team! Extremely knowledgeable, professional and thorough. I have been working with Idyllwild Heating and Cooling for over a decade. They also designed and installed all of my heating and cooling systems when I was building new construction. Always responsive, and fair. I just had an emergency situation in Idyllwild and they showed up, gave me a professional consultation while still on the property and repaired everything. I highly recommend Idyllwild Cooling and Heating. Outstanding!

Very helpful people

Good people and great products

Very Professional and honest. I look forward to dealing with them in the future as well.

As always, these guys were super professional and just cool.
Fast, clean and cordial.
Thank you Idyllwild Heating!

Great experience love my new fireplace. Kevin is the best..please use them you won't be disappointed.

Best quality work .Steve is a pro at what he does along with his team. If you want it done right the first time call Steve and his crew

Superior service ..even when busy, Steve does not delay calling me back to schedule my jobs. He has kept me in the delivery loop for repair parts to my insert.

It's a family business and top notch care if you have Fireplace or Furnace needs. Friendly, dependable with great service and the work is garenteed.
I highly recommend this business.

Steve and ALL his team are top notch professionals. He treats his customers fairly and is always there for advice and recommendations. He's not just a local businessman, he's a neighbor and a friend!

When describing are houses we like to convey a feeling of pride of ownership, a welcoming sanctuary for family and friends, this stove has transformed a house devoid of a conversational piece ,into gallery showcasing a piece of art. My first encounter was in the showroom, greeted by Onai who's welcoming deposition had me at ease within minutes , I was then introduced to Steve who carried on like I was a neighbor and genuinely cared about some issues with the house I was having, I knew then I would be doing business with Idyllwild Heating and Cooling. Anyone who cares for people ,will put care into what there doing for you.Steve's advice and willingness to explain how my choices would be affected, have me sitting in a home warmed by a piece of art, made possible by friends with a warming nature. Thank you Steve,Onai, Mike, Martini,Tyler,and Kevin. The family can't wait to enjoy it. I would be happy to speak to anyone about this experience. Don't get me started on how much fun it is to play with. Happy Holidays

With snow falling and temperatures plummeting we woke up to a cold house with no heat. Steve sent Kevin to help us out. Seldom, if ever, have we met a such a polite and gracious technician. He analyzed the problem quickly, replaced the igniter and helped us get everything going again. Come to find out Kevin is an Idyllwild native. We are very fortunate. He also had our home's records on his phone which let him know what had been done in the past. And he helped put together this beautiful website. Thanks.....Kevin.

When I moved here last fall I had Kevin come out to turn on my Tree of Life gas stove. Not only did he turn it on but he thoroughly cleaned it and serviced another gas heater upstairs where he found a leak. He knows his stuff!
The best customer service I’ve ever encountered!

Excellent in every way. I've never dealt with a better contract service: Professional, friendly, expert, and more than reasonably priced. A family run business that treats you like family, maybe even better. Make them your first call. It will be the last you need to make!

It is my pleasure to highly recommend Idyllwild Heating and Cooling. The staff is extremely helpful, courteous, and professional. They installed 2 Kuma fireplace inserts in my home to keep us toasty warm during the winter. The work was impecable and both fireplaces look fabulous. I also recently purchased 2 Ecofans that sit on the top of each insert. These fans require no electricity and do a fabulous job moving the hot air from the insert to the surrounding room. I am so grateful to have Steve and his employees to help make my mountain home a little bit of heaven.

When my insurance provider demanded that I have my wood stove inspected by professionals, I called upon Idyllwild Heating & Cooling. Steve was able to go to my property even when I wasn't there, and enter to take a look at my stove. He filled out all of the paperwork and sent it back to me quickly so I could satisfy my insurance provider's silly request. Not sure what insurance will demand next, but if it is related to my heater or stove, I'll call Idyllwild Heating & Cooling again. Thanks!

Idyllwild Heating and Air did such a great job on our min-split air conditioning install! Totally professional company and fair and honest pricing. I think that their multi-generation experience and knowledge make them the best choice compared to other companies in the area. They also have a beautiful showroom right in downtown Idyllwild. My wife and I own a Five Star vacation rental called “The Ranch on Strawberry Creek” that rents to groups up to 18 people, so we like to do everything top notch. Idyllwild Heating & Air was a perfect match for our need for quality and good pricing. Steve and Kevin are great people to work with too! - Jeff & Bev

Our stove heating system wouldn't shut off and when I called for help Onay (not sure of the spelling) explained everything thoroughly and told me how to resolve the issue myself, as the techs are booked out so far in advance. She talked with me for nearly 15 minutes, educated me about the unit, and was super-friendly and helpful. I'll definitely use this company as soon as their schedule permits. Wow!

I am a retired mechanical engineer and facilities manager. When I decided to install cooling in my Pine Cove home, I contacted Steve at Idyllwild Heating and Cooling. He helped me to determine the best solution for cooling (as opposed to the wrong approach I had in mind!) and provided me all of the technical inputs and information I needed to make the right choice.

Throughout the project Steve and all of his staff demonstrated technical expertise, open and frequent communications and excellent coordination with other ongoing construction. The installation crew knocked a very challenging installation on our two-story home in about a day and a half. The sheet metal cover fabricated and fitted over the refrigerant lines was expertly done. Installers were very careful inside the home, using drop cloths on the carpets and cleaning up with a vacuum after each phase.

Idyllwild Heating & Cooling is the caliber of contractor I often wish I had on projects during my working career. I don't see any sense in using a contractor from "off the hill" unless the scope of the project is so enormous that it's being run by a major commercial contractor. Even then, Steve and his crew would probably be capable of doing a great job.

Our heating recently went out. Kevin came by and gave me the bad news that the furnace needed to be replaced. He explained in detail why it had failed and took videos of the furnace to show me the multiple problems (the heat condenser had rusted through and flames were shooting where they should not be, leading to a system shut down). Kevin gave me a proposal later that day for an Amana furnace. I went on the internet and it had good reviews but I also kept reading on different sites that a proper installation was key to a proper functioning furnace and to ensure that the furnace would last its expected life. I spoke with Kevin for quite some time about the furnace, the installation, and adding a humidifier that actually worked (we had two in the past from other vendors and both had failed). Kevin also proposed an upgraded air filter system as we have experienced a lot of dust in the house. I cannot recommend Kevin and this company enough. Kevin and his father Steve really know what they are talking about and have been in business for years. The installation was done correctly and professionally, and Kevin fixed some of the improper ducting, etc. that had been installed previously by other vendors. We wanted to pay for this to be done once correctly and hiring this company achieved that goal. We are very satisfied.

Great service from everyone involved! They have done an amazing job at answering questions and standing by their product and small fixes. We hope to install AC in our home in the coming year and will be reaching out :) Thank you!