All reviews for AB APPLIANCE INC.

The fridge wasn’t keeping vegetables cold, so I booked thermador refrigerator repair, and the technician replaced a faulty fan, tested all compartments, and balanced the cooling system

One day I was having a busy schedule and an appliance suddenly broke down, and I had to find a solution immediately, which was viking appliance repair, as it was close to my place. The technician came very quickly and dealt with the situation professionally. This issue was immediately spotted and addressed. All is once again normal, and the experience was very smooth.

Our range did not work. None of the burners would turn on. They got here the next morning and found the problem with the power. It was fixed fast and was safe. The group talked with us well from the beginning to the end.

Within one visit, they fixed the overheating problem. Efficient, friendly, and genuinely knowledgeable. Absolutely, I'll call them again should I need any appliances in the future.

Excellent service! The technician fixed my stove, which was not working, and left it looking good as new. His work was fast, thorough, and very impressive. This was such a remarkable experience, and I’ll surely recommend them to others.

They showed up the next day to service my refrigerator. The technician was very nice and professional. The best thing was the honesty. Our six-year-old refrigerator had a leaky refrigerant line and needed a new motor. The repair cost was more than half the cost of a new refrigerator. He recommended getting a new one. I would 100% use them again and recommend them.

Save yourself time, money and aggravation and find another company. Extremely unprofessional. I was provided this vendor by my home warranty company. The tech, Dimitri, showed up at my house wearing shorts, t-shirt with no name, and never introduced himself. Fortunately I was expecting him so I knew he was from AB. He came in and I explained what happened with the washer. He found the error codes telling what the issue was and that it needed a new door lock and main board. He said either AB will order the parts or Fidelity. I asked, how do you decide. He brushed it off and said they'll figure it out. I asked if he had to contact Fidelity to find out. He then asked me, who's the tech here? Rude! I was just trying to understand the process and get the information I needed. I told him I would call Fidelity and let them know what the diagnosis was. He said do what you want. I was told by Fidelity that Fidelity would order the parts and send to AB. After 1.5 weeks I called Fidelity to inquire on the status. They called AB and was told that they had the parts. Hmmmm, ok! Then why didn't you call to schedule. I got a text from the tech to schedule the repair which would be 5 days out. The evening before the repair he texted me at 7:30pm to say and I quote, "just making sure you have provided access by removing washer from the pan". I said don't you do this. He said no. I said you're texting me 7:30pm the night before you're coming!!! He said I would have to get movers or a handyman to remove the washer and that he was canceling the appointment until I could get the washer out of the closet. COMPLETELY UNACCEPTABLE since he had several opportunities to tell me this before the night before. I called Fidelity and told them to cancel the service, cash me out and I'll find my own company to repair it. I called another company who had great 5-star reviews. Told the guy what was wrong and he said they could come out the next morning at 11. They came prepared with the parts and DID NOT, I repeat, DID NOT need to access the back of the washer. They simply removed the top and replaced the parts from there. Such a waste of time and money. I got rid of Fidelity and AB Appliance.