All reviews for Metropolitan Heating and Air Conditioning

Metropolitan did a great job for me. Adam took special interest in the problem with my furnace. Chuck was patient and helpful with my numerous phone calls. Thank you all for your efforts.

Joyce Opdahl

American home shield assigned this company to help me fix my heater and I'm so glad they did. They were quick, thorough, and kind. I will definitely be using them in the future! Thanks again!

Technician arrived on time, quickly diagnosed the issue and fixed the problem. He could not have been more helpful.

I highly recommend Metropolitan, heating and air company. We had a great experience when they came to service our heater. They were prompt, polite, honest, and professional. We will be using them again when needed.

My Tenant was concerned about whether the A/C unit was functioning appropriately , so based upon previous positive experience i called Metropolitan. Adam came out and made sure the freon was at the correct level and the compressor , condensor, blower where working appropriately and measured the temperature in the unit with his own equipment. He assessed that everything was working fine and did not try to sell me on something that i didn't need just to make his company $$. Two positive expereinces with Metropolitan now. I recommend them and will be using them again.
Had an Issue with my home unit a while back and it turned out i had a blocked overflow line that had flooded my ceiling. Adam and his father cleared the line and installed a cuttoff switch so if it blocked again it wouldn't flood and start mold again. Well here we are 9 months later and the dust & schmutz that floats around CA clogged it again. They came out and cleared the line for me in a short time and helped me out very professionally once again.
This is a family run business and they are great, and stand behind their work, and know what they are doing. Can't say enough good things about them.

Metropolitan HVAC was very Professional, Personable, Knowledgeable and extremely Neat. The crew worked diligently until the installation was complete.
I am Very Pleased and Highly recommend them. If we should ever need HVAC service again, I will ONLY accept Metrropolitan HVAC.

The company was sent to me by AHS. Metropolitan sent their technician Adam to address my issues. He was totally professional, very likable, and diagnosed and fixed my problem almost instantly. I would definitely use this company again to address my HVAC issues

so thankful that I found this company. They were sent by AHS and after many frustrations with other AC heating companies. Adam came to check my AC and tested for leaks and said another person would come by a day after. Nas came by a day after and OMG fixed the AC in no time! like magic my AC works great after many other companies came by and didn't do anything and tried to up sell me on stuff.I am truly lucky because I was one hairline away from giving up completely and resigning to the fact I need a whole new system but thankfully Adam and Nas figured out the problem and fixed it.
This company is: professional, responsive, skilled, the employees in the office and who came to my house amazingly professional and genuinely caring.
they worked in this scortching heat and I just can't describe how happy I am they were picked by my insurance. They figured out and fixed what other companies could not fix.
thank you guys for your good work and care. You did all this work in terrible hot weather with a kind smile and just wonderful demeanor.
thank you. .. If I or anyone need AC repair work there's no need to search any other place. These guys are the real deal.
Thank you. Thank you. Thank you

Hottest day of the year and the house is heating up. I thought it was the back door. I was wrong. I called Metropolitan and ADAM was right there when I needed him, and in a mask. I thought for sure this was a big deal. He was professional and very polite and so helpful. He showed me the problem and it was a quick fix. He had the part it needed and all fixed so quick. My AC is blowing cool again and we are all happy.

If I could give 10 stars I would. Great job, honest, friendly, and I RECOMMEND TO EVERYONE.

THANK YOU METROPOLITAN AND ADAM

Metropolitan heating and air contacted me via American home shield when I had a furnace issue. I quickly got a response from them. They set me up with an appointment with a 3 hour window the following day. There technician, Adam messaged me 20 minutes before he arrived. He was very professsional, diagnosed the problem and had my issue fixed in less than 30 minutes. Great experience

Adam was an excellent Technician and very efficient and thorough. The service was fast and I am pleased to have air again.

AHS sent them to me. Our AC broke down during a heat wave (don't they all:) We were leaving for vacation, but would be leaving our sons behind. They worked with us to schedule an appt. In a timely manner. Nass showed up on time, was very professional and quick to resolve the problem. He also saw a spot on our Ac that needed added screws to keep the cool air from escaping. He not only repaired our problem, but did the extra touches to make our AC run as smoothly as possible. Very satisfied. I recommend this company.

Air conditioning went out during the 90+ degree heatwave late on a Wednesday night. Called our home insurance and the contractor they assigned me to wasn't available for 8 days due to backlog. I called on Thursday and asked the insurance to assign me another and they hooked me up with Adam at Metropolitan. He called immediately and said he could be at my house in 30 minutes. True to his word he arrived with a mask and socially distanced. Very professional and in less than 20 minutes he replaced my capacitator and air conditioning was keeping our family cool. Murphy's law, my thermostat randomly went out two days later and on a whim texted Adam to see if he could address the issue and he immediately texted back late on a Sunday night and said he would come out the next day. I can't recall any service I have had that was this responsive, respectful, and reliable. Ask for Adam, you won't be disappointed.

The service from Metropolitan Heating & Air Conditioning was EXCELLENT! Adam was on time, very professional, and most of all solved our problem-got the air conditioner to work immediately. I highly recommend them!

Both my experiences with Metro have been great. Adam is really awesome. Professional and courteous! Within 4 months I had two different problems w my AC. They came out the day after I called. It was 108 degrees in Irvine last week when my AC failed. So they were really busy, but they expedited my service. Thank you Metropolitan.

We just had Adam out to fix our Air Conditioner through AHS. Our time window for service was between 10-2. He arrived at 10:20, was professional, courteous and polite. He diagnosed the problem with in 15 minutes. Repaired the capacitor and now the unit works once again. I was so hesitant after reading the reviews, but am pleasantly surprised that all seems to have gone well and fingers crossed my air conditioner will work great this summer.

I recently had the pleasure of hiring Metropolitan Heating and Air Conditioning to diagnose and fix an issue with my home's heating and cooling system, and I couldn't be more impressed with their service. From start to finish, they exceeded my expectations in every way possible.

From the moment I contacted them, their customer service was top-notch. The person I spoke with on the phone was friendly, knowledgeable, and genuinely concerned about my comfort and the issue at hand. They promptly scheduled a service call that was convenient for me.

When the technician arrived at my home, they were punctual and professional. They took the time to explain the diagnostic process to me and listened carefully to any concerns I had. Their expertise was evident as they methodically examined my HVAC system, identifying the root cause of the problem.

What truly set Metropolitan Heating and Air Conditioning apart was their commitment to transparency. They provided a detailed explanation of the issue, including the necessary repairs and cost estimates, ensuring that I understood every step of the process. There were no hidden fees or surprises, which gave me peace of mind.

The repair work itself was nothing short of exceptional. The technician worked efficiently and with great precision. They used high-quality replacement parts, and their workmanship was impeccable. My HVAC system was up and running again in no time, and the difference in performance was immediately noticeable.

Moreover, I was impressed by their commitment to cleanliness. They left my home just as they found it, with no mess or debris to clean up afterward. It was a hassle-free experience from start to finish.

To sum it up, Metropolitan Heating and Air Conditioning is a company that goes above and beyond to deliver outstanding HVAC services. Their friendly and skilled technicians, transparent pricing, and commitment to customer satisfaction make them a true standout in the industry. I wholeheartedly recommend Metropolitan Heating and Air Conditioning to anyone in need of HVAC repairs or services. They have earned my trust and gratitude, and I will undoubtedly turn to them for any future HVAC needs. Thank you, Metropolitan Heating and Air Conditioning, for making my home comfortable again!

Metropolitan heating and air conditioning installed a new AC system in our home in mission viejo. We found their pricing to be fair having explored several quotes and options. Installation went smooth and clean! Their scheduling system was precise and Nas was on time. The team was always friendly, informative and respectful. We have no doubts about highly recommending their service to anyone.

My AC stopped working. Previous technician from another company stated I need to instal a new AC and that is going to cost me over 15 thousands! Adam came to the rescue and he fixed my AC in less than 20 minutes. He was able to diagnose the issue quickly. He had the parts in his van. Adam is very friendly, accommodating and very efficient. I highly recommande Metropolitan heating and AC. Thank you for helping me!

We recently had the chance to work with Metropolitan Heating and Air Conditioning for the replacement of a gas furnace and evaporator coil in our home, and we are beyond impressed with the level of professionalism and expertise they demonstrated throughout the entire process.

Despite encountering numerous challenges with our American Home Shield insurance, Metropolitan remained persistent in their commitment to delivering great service. From the initial consultation to the completion of the installation, Adam and Chuck were dedicated to making sure we were able to get our furnace replaced. We are now enjoying the benefits of a having a warm home once again!

I was taken back reading the terrible reviews regarding this company, as they have been terrific. Our AC went out and our insurance sent Metropolitan Air out to fix the issue. We have a smart home and not the easiest house to diagnose, but they found our problem and fixed it. They kept in communication with us and were very honest and fair. Daniel was extremely professional and the customer service that helped us schedule were also great. Unfortunately our insurance wouldn't cover our wiring problem, but we are happy to have it fixed. I would recommend them to anyone experiencing an AC issue. They really know what they are doing and their customer service is great.