All reviews for CaliTek Mechanical inc.

Write a review
    5

    Excellent experience with prompt quotes and top-notch customer support; extremely happy with the finished result.

    5

    Mario's service was top-notch, with a highly professional and knowledgeable individual handling our needs.

    5

    Professional service delivered at an excellent value, utilizing top-notch tools and a reliable expert.

    5

    Quick service and a reasonable cost. I've had them install multiple systems on my rental properties - they're my top choice for air and heat work.

    5

    I had a great experience with this company, their work exceeded my expectations, and I'd highly suggest them to others.

    5

    We had some bizarre air flow issues with our AC - it would switch between freezing cold and scorching hot temperatures randomly across the rooms. We'd tried two other technicians before, but they couldn't fix the problem, leaving us worried about a miserable summer ahead. However, our third attempt was successful thanks to CaliTek. Within an hour, Mario arrived on the scene, diagnosed the issue, and fixed it in the same day. He was courteous, efficient, and what really impressed me was how tidy he left everything - no clutter or random parts behind. It's reassuring to see professionals who respect their customers' space.

    A follow-up visit two weeks later confirmed that our AC is working flawlessly once again. We owe a debt of gratitude to Mario for saving us from the heat this summer.

    2

    We reached out to Mario's team this morning and were directed to Robert, who supposedly would be getting back to us later that day.

    Mario gave us an estimate of when we could expect to hear from Robert, which was around 12-2 PM, but it never happened. When Robert finally texted us, he said he was just a few minutes away - the whole thing seemed like some sort of automated system trying to convey a sense of responsibility.

    When Robert showed up, he fixed our issue in under four minutes - it was a simple fix where a faulty manual light switch was causing problems with the coolant apparatus. He also assured us that he'd take care of any other units we had, but that was just his word of mouth.

    As a result of our experience with Robert, I'm willing to give this company more business in the future - not because they're necessarily good at their job, but because you can see that potential. However, what's really concerning is that after two weeks, neither Mario nor Robert have gotten back to us about future jobs.

    It's hard to say whether this company is technically proficient or not, but the fact that we went out of our way to offer them more work and they completely ignored us is a major red flag. If you can't even be bothered to respond to customers who are willing to give you more business, how do you expect anyone else to take you seriously?