All reviews for Prodigy Plumbing

I made an appointment for an estimate to install a Comfort System on a hot water heater. I picked Prodigy Plumbing because of their great reviews, which were spot on. Steve was their estimator and was professional, friendly and honest to a fault. He was very informative and thorough, explaining our options with his best intentions for our decision making. This is incredibly rare in my experience, where most contractors mimic used car salesman in their selling tactics. I was looking for an honest, professional and ethical plumbing company and Prodigy Plumbing is my go too from now on.

We had a new pressure reducer regulating valve installed on our water main today. Victor did an excellent job installing the valve and went above and beyond to make sure the surrounding components were updated. If you need any plumbing work done, I highly recommend you reach out to Prodigy Plumbing!

The Prodigy team is amazing. I won't lie, they are definitely on the pricier side when it comes to repairs, but honestly you get for what you pay for. Recently, my home warranty sent me another plumber to take care of my water heater and the experience was pretty awful. My house was left dirty, the guy was upset that he had to extra work, and I never even got a receipt of the work that was actually done.

On the other hand, Jerry, Steve, and Cesar came in to do several plumbing items at my house a couple of months ago. Not only were they extremely professional, they also explained every step of the process. They helped me out with some items that I was not aware about, so I appreciate them for that as well.

Carol from customer service is pretty awesome as well. Thank you Carol for helping with the billing and paperwork.

Posting an update (2/25/26): I am currently attempting to resolve a billing discrepancy regarding linear footage installed vs invoiced. I hope we can resolve this directly.

I had a great experience with Prodigy Plumbing! Everyone was professional, knowledgeable, and respectful of my home.

Day one:
Jose came out and did a great job snaking the drain from the laundry area to the kitchen sink and main tie-in. Afterward, Steve performed a camera inspection of the line from the clean-out through the laundry and kitchen tie-ins to the main. He clearly explained the situation and recommended de-scaling, which was scheduled for the next day. Later that afternoon, Marcos came to repair damaged piping near the laundry drain.

Day two:
Marcos and Fred returned to handle the de-scaling of the entire pipe run. They were efficient and detailed. Steve also came back for a final camera inspection, confirming the line was clean and clear.

I coordinated much of the work with Ariel via text, and she was helpful in managing the schedule. The only small issue was that I requested photos of the completed work under the house (so I wouldn’t have to crawl under myself), and while Ariel acknowledged the request, it was unfortunately overlooked.

Despite that, the team delivered excellent work, and every technician was courteous, tidy, and respectful of my property. I would definitely use Prodigy Plumbing again and highly recommend them to others!

Chris and Trent were amazing! They were quick, efficient and explained the issue and how they resolved it. My garbage disposal wasn't working and they figured out the problem and fixed it in no time. They also helped with the handle of my toilet and fixed it quickly and efficiently. Highly recommend the company and would call them back with my next issue.

My water heater pilot went out again and for some reason my husband couldn’t get it to turn back on. We were out of hot water for 24 hours and so I decided to call Prodigy Plumbing. This is my second time using their service and they were great both times. The lady answer the phone and got me an appointment for a service guy to come out the same day. Steven came again and this time, Chris, was with him. They were able to turn it back on on the first try. They were punctual with a text prior to their arrival with an ETA. Very professional and knowledgeable about water heaters and gave me recommendations on replacing it when I’m ready. I will definitely reach back out to Prodigy for any services and for the water heater replacement. Thank you guys so much! I highly recommend this company and I would not go anywhere else!

Prodigy was able to provide a quick response time. Russell was extremely thorough assessing my gas leak. He evaluated the plumbing underneath the property as well.
Donny repaired and secured the area that was leaking safely and efficiently. I would highly recommend.

Prodigy Plumbing has been helping keep my family's house safe for over 10 years - this review is long overdue! Prodigy is the only phone call you will have to make - all of the techs here over the years have always been outstanding with their advice, pricing, and doing a top notch job. Russel and Donnie most recently helped us out and they are knowledgeable, friendly, and professional. Prodigy really is as good as it gets.

Great job. Russell was able to diagnose my water heater problem quickly and correct the issue. He even fixed a non plumbing issue that I was having a problem with. Russell has a great attitude and I will definitely call Prodigy when I have a plumbing issue.

We had a shower that drained slow, a sink that drained slow and we needed a faucet in the kitchen replaced. I called and was able to get an appointment in a timely manner. Jose showed up on time and called to let me know when he was 15 minutes away. He was knowledgeable and was able to complete all tasks very efficiently. I recommend Jose with Prodigy Plumbing

Steven was kind, honest and helpful.
I thought our tub wasn’t draining but it was a lever issue. A quick fix and did not charge us for the minor issue.
We will definitely call again. I recommend you use Prodigy plumbing.

Prodigy Plumbing, in the form of Jerry and Bob, fixed our plugged up cold water line in no time. They were friendly and professional, and kept us informed about their findings and actions. This is the 2nd time we have called on them, but will not be the last.

We had a great experience with Prodigy for our heater and AC service. Nick was professional, friendly, and took the time to explain everything clearly. He completed the work efficiently, and our system is running perfectly now. Highly recommend!

Nick was amazing! He was on time and went right to the point and fixed my minisplit in minutes. He also did my AC maintenance. Great professional service with a great amicable attitude.
I will definitely use Prodigy and ask for Nick in the future.

Nick and his team were great, fast service. Our AC outdoor unit had a blown capacitor and leakage. Nick handled the repair in an afternoon. Very satisfied, friendly service, would recommend!

Prodigy Plumbing repaired and lined 60 feet of sewer line from the clean out to the street. Whole lot roots. Ozzy came out and ran a camera down the line. Showed me the problem. Gave me quote. Gave me options. Gave Ozzy the go ahead and started on a Tuesday and finished on Wednesday the next day. Just like to say thank you for the professional work that was done in a timely manner. All Prodigy employees that I dealt with were very nice and knowledgeable.

I can’t say enough great things about Russell and Donny from Prodigy Plumbing! I was originally quoted thousands of dollars by another company for a pipe lining job, but something didn’t feel right—so I called Prodigy for another opinion. I’m so glad I did.
Russell and Donny arrived promptly, inspected the sewer line thoroughly, and took the time to walk me through everything they were seeing. They explained the situation clearly and honestly, and it turns out… I didn’t need the service at all!
Their honesty and professionalism saved me thousands of dollars—and even more importantly, gave me peace of mind. In an industry where it’s easy to upsell unnecessary work, these two stood out for their integrity. If you’re looking for trustworthy, knowledgeable plumbers who truly have your best interest at heart, look no further than Russell, Donny, and the team at Prodigy Plumbing. They’ve earned a lifelong customer in me! Highly recommend!!

I recently contacted Prodigy Plumbing and was thoroughly impressed by their exceptional service. I had two plumbing issues - a backed up main line and four faucets that needed upgrading. Russell and Carlos were the technicians assigned to address my plumbing issues. They took the time to listen to all my concerns, ensuring they fully understood the problems. Their expertise was apparent as they efficiently diagnosed and resolved the issues. Their dedication and courteous demeanor made the entire experience seamless and stress-free. I highly recommend Prodigy Plumbing, especially the outstanding services of Carlos and Russell, to anyone in need of reliable and too-notch plumbing solutions.

Jake & Paul were so thorough & easy to talk with about my plumbing issues. They were very professional . Grateful & would highly recommend this company.

My sink was leaking and Prodigy Plumbing scheduled a visit on the same day. Trent (the technician/plumber) who visited us was amazing. He was able to figure out the problem really quickly and gave a quick and cheap solution. And the diagnosis was free! I will definitely reach out to Prodigy Plumbing and Trent for all future plumbing repairs.

Steven Garcia came this morning and was so pleasant and helpful -it was just not like a normal service. He checked everything- fixed everything and smiled the whole time. He even told us how we could fix something quickly on our own to save ourselves hundreds of dollars in repairs. He was honest and helpful and skilled. Can't recommend him enough..