All reviews for Dr. Ductless Heating & Cooling

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    5

    Showed up at 7am to diagnose the issue for free, saved me a fortune in labor costs.

    5

    Prompt response made the process smooth.

    5

    Great experience with this company. Friendly staff, fair prices, and top-notch service.

    5

    Very helpful and upfront, great service from a trustworthy individual. Thanks for the good work.

    5

    Fantastic service - arrived exactly as promised, courteous staff, prompt and respectful. Highly recommended for future work.

    5

    This company is extremely knowledgeable and friendly, with a highly professional service. Extremely satisfied with the work performed - it was completely hassle-free, no complaints whatsoever.

    5

    We're extremely satisfied with the service provided - the performance of their equipment surpassed our expectations. The team arrived promptly, were efficient and polite. Delivering on their timeline without any issues, we highly endorse their company.

    5

    Matthew and his team embody professionalism through and through. Their service is top-notch, with a fair price to boot. The post-job follow-up is impressive too. I highly recommend them.

    5

    The owner was readily available and arrived promptly for the estimate. They demonstrated a clear understanding of what worked well in older homes, making me feel confident in their approach.

    5

    I had a seamless experience from start to finish. The consultation, installation, and permit process were all hassle-free, leaving me impressed with the end result. Their service is top-notch - I highly recommend them without hesitation.

    5

    Great experience with this company, excellent customer service, always reliable and fair. They're the go-to guys for any air conditioning or heating needs. It's clear they genuinely care about their customers, which shows in everything they do. I'll definitely be recommending them to everyone I know.

    5

    I had a great experience with Dr. Ductless, thanks to Matt's professionalism and his team's seamless installation. Matt was extremely helpful from start to finish, making the entire process smooth and hassle-free.

    5

    I recently had air conditioning installed by Southland, and I'm extremely satisfied with their service. The team's professionalism was outstanding from start to finish. They arrived on time, completed the installation in a single day, and left the area spotless. As someone with 40 years of experience in the construction industry, including working as a general contractor, I've never seen a company deliver such excellent work on residential projects. From initial sales to final completion, Southland kept me informed every step of the way. They even coordinated with the city inspector and handled all necessary paperwork. What impressed me most was their attention to detail and commitment to quality – they truly exceeded my expectations. I'll definitely be recommending Southland to anyone looking for reliable HVAC work.

    5

    I had great service from Dr. Ductless, which exceeded my expectations. The fact that an older house like mine can't support a traditional HVAC system is a big plus. A friendly technician named Matt showed up and took his time to diagnose the issue. We're thrilled with the solution he found and the deal we got in return.

    5

    From start to finish, this company delivered outstanding results. Their team, led by Matt and Rod, was knowledgeable and efficient in selecting the perfect solution and executing the installation flawlessly. The end result is a smooth-running mini-split system – we're thoroughly impressed and would highly recommend them.

    5

    We found ourselves in a tight spot on an extremely hot day, expecting no assistance from an A/C company on short notice. But Matt arrived within a few hours, showing up even sooner than we had hoped. He was incredibly knowledgeable and professional about heating and air systems - his attention to detail didn't go unnoticed. He even went the extra mile by wearing protective footwear without us asking. Given our house's temperature fluctuations between upstairs and downstairs, Matt came up with a top-notch solution that met our needs perfectly. The work quality and price were spot on, leaving us thoroughly impressed.

    5

    We got along with Matt and ended up installing a Mitsubishi central AC system in our 900 sq/ft condo. The Dr. Ductless crew showed up on time, were polite, and did an excellent job. Their service was top-notch - we'd definitely suggest them to anyone looking for help.

    5

    Matt and his team were top-notch professionals with a broad range of major brands under their belt. The installation was speedy, spotless, and stress-free. They provided clear explanations of what I was getting and met my expectations hands down. What really stood out was their attention to detail - they even made sure my cat stayed put, as that's where the real priority lay. Overall, a great warranty, top-notch service, and competitive pricing made for a very satisfied customer.

    5

    Laura provided a thorough estimate and set everything up for us. Pedro and his team worked tirelessly all day to install the mini splits, ensuring they functioned properly before departing. Both Laura and Pedro were professional and easy to work with - their excellent service earned my endorsement; I highly recommend this company to anyone seeking reliable installation of mini splits.

    5

    I had multiple quotes from other ductless providers in my area, but Dr. Ductless stood out as the best choice by far. Their free home visit was a great starting point, and they provided a quote on the spot - a much faster turnaround than the week or more I waited with other companies.

    Working with Rod and Matt was exceptional; they were professional, easy to communicate with, and patient with my questions. The financing process was smooth and hassle-free. When our HOA initially denied our request for a ductless system, Rod and Matt came back with a plan to present to the board. They explained everything clearly and helped secure approval.

    The installation took just one day, and I've been enjoying my 3-zone mini-split system for about two weeks now. The system is highly effective at maintaining comfortable temperatures, and it's super easy to use.

    What really impressed me was how quiet the ductless unit is - I can even hear my neighbor's window unit over ours! That's a game-changer. If you're considering Dr. Ductless, I highly recommend giving them a call. Rod will take care of you.

    5

    I recently needed to replace my HVAC system, and after some research, I highly recommend Dr. Ductless Heating and Cooling. My initial contact was with Ana from the office, who helped set up a consultation with Matt, one of their comfort advisers. She gave me a specific time window for the appointment, which impressed me.

    Matt showed up right on time and called 30 minutes prior to his scheduled arrival. He was very professional and explained the work that needed to be done in a way that made me feel confident about my decision. Ana helped me schedule the installation three days after we signed the contract. The day before, I received a reminder call with all the details.

    On the day of installation, Matt arrived early and introduced me to the foreman and his crew. They explained their plan for the workday and ensured I was informed throughout the process. The installation team took pride in their work and worked together efficiently. After completing the job, the foreman did a thorough walk-through and patiently answered all my questions about how the system worked.

    The cleanup afterwards was also impressive. Ana followed up with me the day after the installation to ensure everything met my expectations. Overall, I'm extremely satisfied with Dr. Ductless Heating and Cooling's service. They truly exceeded my expectations in every way, and I'm now a loyal customer.