All reviews for Top Cooling Heating

The company's team consistently demonstrates a high level of professionalism, courtesy, and dependability. In Los Angeles, they handled my aging HVAC system with care and subsequently installed a new furnace and AC unit. The installation was smooth and I was pleased with their work. They avoid trying to sell unnecessary add-ons and charge fairly for quality service. I've continued to use them for regular maintenance, and every visit has been excellent. Their staff is efficient, respectful, and knowledgeable about their work. They're a good choice for anyone seeking reliable HVAC services in the area.

I hired Top Cooling Heating for a routine maintenance visit to our home's heating system. The initial setup process was hassle-free and went without a hitch throughout the entire experience. On the scheduled day, there was a brief wait, but it didn't disrupt my schedule since I had some free time. Technician Caden arrived promptly and demonstrated excellent professionalism and work efficiency. He conducted a thorough inspection of the furnace and replaced the air filter, ensuring everything was in order for the approaching warmer Los Angeles season. The service lasted approximately an hour, and our furnace is now running more efficiently than ever.

We recently had a team visit our home in LA for a new AC installation and furnace replacement, and I'm extremely satisfied with the service. Eli came out for the free consultation and was more thorough than other HVAC contractors we spoke to. He took extra time to explain all our options and answer our questions, which made us feel confident in our choices. The financing options they offered were also a huge help.

Replacing a furnace and AC in an older home can be overwhelming, but throughout the process, we felt like we were in good hands. Ralph was our service technician, and it was clear he genuinely cares about doing quality work. He walked us through how to use the new thermostat and explained everything he did, including fixing a leaky pipe connected to the furnace, taking care of ductwork, piping, and getting the new AC unit running smoothly.

As customers, we felt truly valued throughout the whole process. The job was done professionally, and I'm confident that everything will pass inspection. With our new air conditioning system in place, we're looking forward to staying cool and comfortable during the hot LA summer. Overall, the experience was great, and I highly recommend their AC repair and installation services!

I recently had a great experience with this heating services provider. Finding trustworthy contractors like them is getting increasingly difficult. The service was excellent and pricing was reasonable. They installed a new heat pump in my older home, which has complex coved ceilings - it was a challenging job, but the team took their time to get it right. Caden, Ralph, and the rest of the crew were friendly, arrived on schedule, and cleaned up every day before leaving. The office staff was also helpful, explaining the process and handling all paperwork and permits without any issues. If you need heater repair or installation, this company is a solid choice.

The technician delivered an exceptional service, showcasing impressive expertise and punctuality. Their problem-solving skills were outstanding, and the resolutions were swift and effective. This came just in time to prevent a heat wave disaster for our household, which relies heavily on AC. The technician's professionalism and efficiency have earned my trust, and I'm likely to engage their services again for any future maintenance or upgrades, particularly with Caden who impressed me greatly.

I was pleasantly surprised when Top Cooling Heating responded promptly to my AC unit breakdown on a weekend. It's clear they take pride in their work, unlike some companies that barely acknowledge minor issues. A minor leak popped up just two weeks after installation, but Tucker arrived the same day to fix it in Los Angeles - impressive customer service.

I recently had a great experience with a group of technicians from this company. The team, led by Tucker, Jeffrey, Logan, Ralph, and another gentleman whose name I unfortunately forgot, did an outstanding job on my air conditioning repairs. They explained everything clearly and made sure I understood the installed system before they finished. This team is now my go-to choice for any AC repair needs in LA and beyond.

I was looking forward to meeting new people while getting my vent repair done, especially since I've been feeling lonely living alone in LA with three cats and a parakeet. My doctor's advice to be more social has stuck, but talking to strangers still terrifies me - it happened last time too, where I got so anxious that I made a fool of myself. But when Logan arrived, everything shifted. We chatted effortlessly, and my day turned around in an instant. The fact that the repair was done flawlessly is just icing on the cake; what truly matters is how kind and genuine Logan was. He showed me that connecting with others can be both enjoyable and fulfilling. I'm grateful for Top Cooling Heating's team, including Logan, who reminded me that being social isn't impossible - it's a skill worth developing.

The technician from this company was both professional and friendly. They thoroughly inspected our air conditioning system and took photos to send to their LA office. After the service, they suggested a few extra steps we could take to keep it running at its best.

Ralph was extremely courteous, trustworthy, and prompt when I needed him to address AC issues at my rental properties in LA. Given his busy morning schedule, he fit me in on the same day, which I greatly appreciated. Despite being out of town for a while, I'm glad I could finally provide feedback. Ralph's fast and reliable service was much needed, thanks to him and the team at Top Cooling Heating!

I'm extremely grateful for Ralph from Top Cooling Heating who arrived promptly in Los Angeles to tackle my AC and heater issues. He took the time to explain everything clearly, making it easy to understand. What's more impressive is that he provided quotes on the same day and walked me through the entire process. His professionalism and expertise earn him a high recommendation from me - I'd highly recommend him to anyone in need of reliable service.

I'm thoroughly impressed with this company's consistent delivery of top-notch air conditioning repair services and products. Their pricing is spot on - fair without being cheap. They're available 24/7, which is a huge plus. The team, including Caden and Logan, seem to be based in their Los Angeles office. Every time I reach out for a quote, they respond promptly with accurate info. That's why I wholeheartedly endorse them - not just for their AC parts but also their outstanding service. If you're in the market, give them a look.

We had a old AC unit fail around a year ago, and multiple services didn't bother to follow up with us. However, top cooling heating was quick to respond and sent someone over to give us a quote for a new system - which they ended up installing. We were pleased with the price and service.

Fast forward to today's sweltering heat, when our AC suddenly stopped working again. My spouse left a message, and to our surprise, it got an answer within minutes. They told someone would arrive soon, and sure enough, Eli showed up right on schedule. He was polite and knowledgeable - although we didn't catch his name at the time.

The issue was identified and fixed within another 30 minutes. Considering it happened just an hour after our initial request for help on a Saturday evening, we're extremely satisfied with the service.

I recently had a fantastic experience with this home services business. The two technicians, Jeffrey and Ralph, arrived promptly and got straight to work replacing the old furnace with a new one. Their teamwork was impressive, and they worked efficiently and skillfully to complete the job. They left the area clean and even took the time to explain how to use the new thermostat. Throughout the process, I found them to be professional, polite, and courteous. The final bill matched what the Service Manager had quoted me. Overall, I was extremely satisfied with my experience, and I would highly recommend this service to others - they deliver on their promises and are clearly skilled in their work.

My appointment with the technician from this LA-based company went amazingly well. The expert showed incredible knowledge of air conditioning systems and worked diligently despite the sweltering heat. A small delay in receiving a digital receipt was the only minor hitch, but it didn't detract from an otherwise outstanding experience. I'm extremely pleased with how quickly and professionally my AC issue was resolved. Overall, I have no complaints - thank you for a job well done!

Ralph, Logan, Jeffrey, and the team exceeded my expectations in every way. They arrived on time, were knowledgeable and courteous, and delivered exceptional service. I had multiple professionals provide estimates for a new heater, but it was Ralph who truly impressed with his thorough explanation and 30-minute consultation - even before we'd signed on with them! Their expertise, competitive pricing, and professionalism sealed the deal. The new heater looks fantastic, and I'm thoroughly pleased. Ralph even adjusted the position to accommodate some shelving in that space - a thoughtful touch. Kudos for a job well done. We're extremely happy customers and would highly recommend their heater repair services without hesitation.

We had a complicated heating and cooling setup in our home - a new addition with baseboard heat and heat pumps paired with an older section using air conditioning and heating. We needed to replace our boiler and outdoor AC unit, so we worked with Top Cooling Heating to create a more integrated and energy-efficient system. The result is seamless operation, and their professionalism left us impressed.

Eli, Logan, and Ralph were great at figuring out the best AC solution for us and made adjustments as we progressed. Due to supply chain issues, the installation was split over several months, but Top Cooling Heating kept us informed every step of the way, delivering a better unit without increasing the agreed price.

Their office staff made the process incredibly easy, especially navigating the Los Angeles savings rebates and loan process. We compared multiple vendors before choosing Top Cooling Heating, and we're thrilled with our decision. The experience was straightforward, and the outcome exceeded our expectations.

We've finally found a reliable HVAC contractor after two years of searching during the pandemic. This company delivered what it promised - prompt service, efficiency, and accuracy - all on time and at a fair budget for our three-story townhouse in LA. Their professionalism shines through, with effective communication that puts customers first. The team not only meets specs but also takes the time to explain usage and maintenance. Every interaction, from Eli to Ralph, was characterized by genuine friendliness, confidence, and honesty. The mini-split system has been a game-changer - it's worth every penny. Though compact in photos, the units are surprisingly powerful and quiet. Installation was flawless, with team members demonstrating exceptional expertise, even navigating high ceilings to complete the job without complaint. Their dedication to quality and professionalism is evident throughout.

I found a reputable heating company through word of mouth - a friend had previously used their services for furnace repairs. I contacted them on a Sunday afternoon, and they fitted me in for the next day. Turns out, my coils were corroded, and there was a leak in the Freon system. They added more Freon and promised to provide repair and new equipment estimates. The estimates arrived the following morning, which was surprisingly prompt.

The company's communication channels are excellent - I received rapid responses via email and text whenever I had questions or concerns. Unfortunately, the repairs didn't last, and we were left without heat for the night. However, two technicians from Top Cooling Heating returned that evening with portable heaters to keep us warm until the new furnace was installed, scheduled for a few days later.

The team arrived promptly on Friday between 7am and 7:30am, got straight down to work, and completed the installation and testing by 11:30am. They walked me through the warranty paperwork and even set up my WIFI thermostat and iPhone app. With that, our heating system was back in working order.

I can wholeheartedly recommend this company for furnace repairs. The owner, Caden, is a professional with expertise, while Tucker - his son - is equally skilled, respectful, and focused on the task at hand. A third team member demonstrated similar qualities. What impressed me most was that they provided us with two brand-new portable heaters without charging us for them, exceeding my expectations.

Their customer service is truly exceptional. If you need furnace repair services in Los Angeles, don't hesitate to reach out to them.

We called them when our heat pump/AC was out of commission and got a response from Logan within hours. He acknowledged our old unit was nearing the end of its life - over 15 years old - and didn't pressure us into keeping it. They came right on schedule, with Eli and Tucker handling the installation. The whole process went smoothly, thanks to Logan's coordination. Their professionalism shone through in their speedy work. We'd done our research beforehand and felt their prices were reasonable. If you need AC repair or replacement, this company is top-notch - don't hesitate to give them a try!

I woke up on one of the coldest nights LA had seen in a while to a chilly home with an AC that refused to budge. I tried flipping it off and on again, but it just wouldn't cooperate. Desperate for relief, I called my local AC repair service and was relieved to get a prompt response and a quick appointment with a technician. When Jeffrey showed up, he delivered the not-so-great news: one part of my 20-year-old AC had failed completely, while another was on its last legs.

He offered a cost-effective fix, but it still came with a hefty price tag - roughly comparable to buying a new unit outright. I weighed the pros and cons, asking if there were any options for replacing the entire thing instead. That's when Jeffrey broached the subject of purchasing a new AC. We went over various pricing plans, and after some deliberation, I decided it was the way to go.

A couple of hours later, Tucker and Ralph arrived on site, tackling the installation with their usual efficiency. Despite the freezing temperatures outside, they worked tirelessly to get my home warm again - and when they were done, they even left my old AC and packaging spotless, making quick work of the removal process. I'm deeply grateful to Jeffrey, Tucker, Ralph, and the entire team for turning a cold night into a cozy one with their excellent service.