All reviews for Top Heating AC

I recently upgraded to a new 3-ton 18-seer Goodman heat pump system, replacing my outdated AC and oil furnace setup. From initial scheduling with Douglas to his efficient removal of the old unit and installation of the new one, everything was exceptional. The communication was seamless, he was courteous, on-time, and showed impeccable professionalism. I've used their HVAC services before for another property install without issue. The entire experience has earned an A++. I wholeheartedly endorse their services – they truly deliver top-notch work.

This guy from Top Heating AC really knows his stuff - super detailed work is exactly what you want from a pro. He's part of an awesome team that consistently delivers top-notch service. I've had three HVAC jobs done by them here in LA, and it's been spot on every time. This visit was no exception.

Douglas checked in to see if I needed help with my AC in LA. He got straight to the point about what I needed and made sure I was ready for the repair. The whole process was smooth and hassle-free, exactly how I like it. No problems whatsoever with their range of air con services.

The team from [Home Services Business] did an outstanding job when they came out to fix our AC in LA. They arrived on time and offered fair prices for the repairs. Their professionalism was top-notch, making them comparable to high-end service providers in the industry. The quality of their work speaks for itself - no need to see any photos to know they're reliable and trustworthy.

We recently replaced our old HVAC system after having it for 26 years. Douglas came out to give us an estimate and did so quickly, providing a printed copy right away. We chose the company that was slightly cheaper than the others we contacted, but were confident in getting quality service without breaking the bank.

The installation team showed up on time the following Friday at 8 AM, demonstrating respect for our home and working methodically. They ran tests on the new system and took the time to explain its features, including how to change the filter. I appreciated this level of detail. They even noted down when the filter was last changed so we can keep track of it. Additionally, they offered two maintenance visits at no extra cost, which was a nice bonus.

Only a couple of days after installation, we've noticed a big improvement in our AC unit's performance. Our old system struggled to keep the house below 80 degrees on most days, but the new one seems to be handling it with ease. We're looking forward to seeing how it continues to perform over time.

Our technician was outstanding. After two previous attempts by other technicians failed to diagnose or fix the issue, Douglas quickly identified the problem. He was exceptionally professional, courteous, and transparent throughout the process. What's more, he provided us with a temporary filter at no additional charge. We're extremely thankful for Top Heating AC in Los Angeles' excellent service.

I recently hired Top Heating AC and had a fantastic experience. Their technician did an excellent job repairing my AC unit. He was knowledgeable, friendly, and efficient. The service technician quickly diagnosed the issue and prioritized providing cool air to my family and me. I highly recommend this company for reliable AC repair services in Los Angeles.

The technician who performed my annual AC maintenance was top-notch. He showed up on time, looked neat and tidy, and got the job done thoroughly. I wish he'd introduced himself with his full name, but that's a minor quibble. The service itself was excellent - professional, comprehensive, and pleasant. It's clear that this technician knows what they're doing, making me glad I chose Top Heating AC for my LA home.

I recently encountered an issue with my Rheem furnace in Los Angeles during a cold snap. I called for assistance early afternoon, expecting a next-day appointment after 3 pm due to my maintenance plan's priority guarantee. To my surprise, technician Douglas arrived several hours before the scheduled time, which was a welcome surprise.

Given that I had a 24/7 service commitment and paid for prompt attention, it was reassuring to see someone respond promptly to my emergency. Douglas swiftly identified the problem - a faulty pressure switch, a common issue with these furnaces. Although he needed to make a quick detour to obtain the correct replacement part, he returned and fixed the issue on the same day.

The speedy response, professional repair, and prompt resolution were greatly appreciated, especially since it meant I didn't have to endure another chilly night without heat. Overall, I'm pleased with the service and glad my furnace is functioning properly once again.

I recently had an issue with a leak in my upstairs neighbor's ceiling, which led me to contact Top Heating AC for assistance. They sent someone named Douglas to take a look, and he was extremely thorough in his investigation. Initially, I thought the problem might be related to corrosion in my rooftop AC unit, as some other companies had suggested replacing it entirely. However, Douglas' inspection revealed that the issue was actually with the roofing itself, not my functioning unit. What I found surprising was that the condensation was supposed to run down the roof - clearly not happening. The main culprit turned out to be corrosion in a part of my system that shouldn't corrode.

We've had Douglas visit our LA home twice for heater issues. The first time, roofers had damaged a vent's top, causing the furnace to fail. He found the issue promptly and fixed it affordably. Later, when our hot surface ignitor broke, he returned and not only recalled our previous problem but also correctly diagnosed and repaired the new one quickly. His memory of our last issue was impressive. We'll definitely call him again if needed. Great service, fast response time, and fair pricing - that's what we've experienced with Douglas.

For years, I've been dealing with AC issues that seemed insurmountable - a constant cycle of visiting technicians who all told me I needed a new thermostat. When a new one was finally installed, the AC worked fine but the heater failed. Then Douglas arrived and figured out what was really going on - he simply rewired the thermostat and voila, both systems were up and running again. He made sure my freon levels were okay and took the time to break everything down for me. Even checked the vent temperature to make sure it was right for both heating and cooling. I highly recommend Douglas to anyone with AC problems - his professionalism and attention to detail are top-notch.

Our technician, who doubled as the appointment scheduler at [company name], is one of the most pleasant people you'll ever encounter. He was excellent, having everything he needed in his truck, which allowed us to get back up and running within two hours of his arrival. The job was thoroughly reliable and trustworthy, a welcome change from our previous experiences with AC repair services in Los Angeles. In contrast to other companies we've dealt with, this service excelled in timeliness and professionalism. We'll definitely be reaching out to them again in the future.

We were left without heat after our old unit gave out. Luckily, Douglas from Top Heating AC followed up on the next morning and arrived that afternoon. He did an excellent job installing a new system, which included laying down protection for our floors, replacing copper lines, upgrading the thermostat, and adding a new filter. What really impressed us was how efficient he worked and went above and beyond what we expected. We've been loyal customers since building our home in LA - not many times have we needed to call them, but when we did, it was always a pleasant experience. Given that our original heater had reached its end-of-life cycle, the replacement process with Top Heating AC was seamless.

I recently contacted Douglas for heater maintenance and was relieved to find that he indeed provided this service. In my experience, if you're looking for a trustworthy and thorough repair solution, Douglas is the way to go – avoid other services altogether. I had three quotes for a new heat pump but, based on instinct alone, I decided to stick with Douglas, which ultimately proved to be a great decision.

His pricing was reasonable, and what impressed me most was his dedication to getting my heating needs right. Initially, there were some minor miscommunications that made me consider switching services, but thankfully, I didn't take the plunge. What I can confidently say is that Douglas and his team are genuinely good people who put in extra effort to do the job correctly while keeping you informed every step of the way.

They left my property spotless after completing their work, which speaks volumes about their professionalism. Overall, I'm extremely satisfied with this service, and I would highly recommend using Douglas's expertise – it's worth your time and investment.

I've had Douglas from this company visit my house several times for routine maintenance on my heating system, and each time has been a pleasant experience. He's incredibly knowledgeable about his work and has identified issues that weren't initially part of the scheduled task. One instance where he truly impressed me was when I noticed my heater wasn't working properly on a particularly cold winter day. Despite having a packed schedule, Douglas made himself available to take a look at my system and managed to fit it in between other appointments, which was greatly appreciated. Upon inspection, he found that one of the components had been damaged.

Given his tight schedule, Douglas adjusted his plans to ensure the repair was done promptly, especially considering I had young children in the house who needed warmth. His dedication left a lasting impression on me and made me feel thankful and impressed. Additionally, he addressed some maintenance issues, explained the necessary fixes, and taught me how to prevent future problems. Overall, I highly recommend this service and will definitely be reaching out to them again in the future.

We've been relying on [Company Name] for years and they never disappoint. The whole team - from the techs to the office crew - always shows up with a smile and gets the job done right. When Douglas came over last time, he not only fixed our AC but also taught us how to use that fancy smart thermostat he installed. Having an annual contract is great because we know our system is in good hands. We wouldn't hesitate to recommend them for all your heating and cooling needs - they're top-notch.

We had a persistent issue with our two-year-old air conditioning system, which would constantly run without cooling our home properly. When Douglas from Top Heating AC arrived, he discovered that the system hadn't been installed correctly and was low on refrigerant. He topped it off and advised us to keep an eye on things.

However, the problem persisted a couple of weeks later, with the AC running non-stop again and the evaporator coil freezing up. Douglas returned, tracked down a leak in the condenser coil, and found that it originated from a faulty braze connection. He fixed the leak, vacuumed out any moisture, and recharged the system.

Now our AC is working flawlessly. The service was impressive, and the price was reasonable, even though the manufacturer didn't cover the repair. Given the technician's expertise and the company's fair pricing, I highly recommend Top Heating AC for air conditioning repairs.

I've had the pleasure of working with Douglas for over a decade since he replaced my old furnace. I've been consistently satisfied with Top Heating AC's services, which have always been marked by honesty and friendly professionalism. When their team arrives, it's usually a pleasant surprise to see Douglas or another knowledgeable face, knowing you'll get high-quality work. Their service is unmatched, making them my go-to for bi-annual maintenance. Recently, after sixteen years since the initial installation, I had them replace my old furnace with a new one. As always, their team demonstrated exceptional professionalism, politeness, and attention to detail. The installation was swift, efficient, and barely disrupted my daily routine. I highly recommend Top Heating AC, led by Douglas, for any furnace-related work - from assessments to maintenance or new installations. Their commitment to integrity and excellent customer service is unwavering.

The team showed impressive professionalism and dedication during my recent furnace repair. The work required was substantial, but it was necessary nonetheless. Due to some unforeseen complications with my furnace, the technicians had to return multiple times over several weeks to ensure everything was fixed properly before completing the job. One technician, in particular, went above and beyond by providing his personal contact information, regularly checking in, and ensuring my furnace was functioning correctly. I appreciated the friendly and courteous demeanor of all the HVAC professionals who visited, including the coworker who completed the work. Receiving a text with photos of the arriving team beforehand put me at ease. The office staff was also extremely helpful each time I contacted them. Thanks to their efforts, my furnace is now working as it should, and my home feels comfortable once again.

I recently had Douglas from Top Heating AC visit my LA home for furnace maintenance. He came across as genuinely friendly and knowledgeable about his work. His attention to detail was impressive, and he took the time to explain each step of the process. I appreciated that he didn't push any additional services on me but did offer some practical suggestions to keep my furnace running smoothly. Overall, I'm thoroughly satisfied with the service provided, making Top Heating AC a solid choice for furnace repair in the area.