All reviews for Top Heating & Cooling

I hired Top Heating & Cooling for AC services, planning a full replacement. However, I accidentally purchased the wrong unit, which rendered Oliver's assigned task impossible. Despite this misstep, the work he was able to do exceeded my expectations - it was thorough and satisfactory.

Our technician, Oliver, exceeded expectations. He thoroughly inspected our HVAC system, which had been making a clicking noise. Not only did he diagnose the issue, but also provided valuable insights and hands-on maintenance tips - like how to clean the outdoor unit during cottonwood season. His friendly demeanor made the experience incredibly pleasant. Overall, we were thoroughly satisfied with the service in LA.

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We were stuck with a broken AC unit on one of the hottest days of summer. Luckily, Top Heating & Cooling stepped up and sent a technician to our place right away. Tanner arrived promptly and was courteous to boot - he took the time to explain what was going on with our air conditioning and fixed it quickly. The service we got from them in LA was spot-on.

Oliver from Top Heating & Cooling responded promptly to our emergency situation when the heating system stopped working at our rental property. We'd been dealing with subpar temperatures overnight, and I contacted them around 8:30am, expecting a lengthy wait. However, Oliver arrived by 8:55am, getting the heat back on within about 10 minutes.

What impressed me was that he took the time to thoroughly clean and inspect the nearly 20-year-old HVAC unit, despite my regular maintenance routine not including filter changes. He explained how lint buildup can cause parts to deteriorate, which made sense given its location in a laundry room where debris accumulates. The fact that 80% of the registers were clogged added to the problem.

Oliver's professionalism was evident throughout his visit, and I appreciated his willingness to work in less-than-ideal conditions. Their rates may not be the cheapest, but Top Heating & Cooling offers quality service that justifies their prices. Compared to other companies, their pricing is reasonable, especially considering the expertise and attention they provide.

Oliver's advice on preventing future issues was invaluable, saving us from a potentially costly replacement during the holiday season. We'll continue to rely on them for our HVAC needs, and I'm grateful for the prompt service and expert guidance.

I encountered a particularly unsavory character during my recent HVAC service - more like sales than actual assistance. Despite years of experience, I've rarely found anyone as genuinely trustworthy as this technician. Oliver seemed refreshingly sincere and polite, never trying to upsell on unnecessary repairs to pad his profit margins. His expertise in AC repair was impressive, especially given the LA market's often-high standards.

The installation of my HVAC system by Top Heating & Cooling turned out to be a full-day affair, more extensive than I initially anticipated. However, I appreciated the professionalism shown by Oliver and Tanner from the outset. They arrived on schedule, having already completed some initial preparations at their Los Angeles workshop. Over the course of about 10 hours, they demonstrated exceptional dedication and consideration for the job. When they finished, my garage was left spotless and organized, a testament to their thoroughness.

I was impressed with Tanner's flexibility in scheduling an appointment that fit my LA work schedule. He offered valuable advice on potential future HVAC issues and stayed until I confirmed receipt of the invoice. Having previously used Top Heating & Cooling, I'm confident in their services and will continue to use them, as well as recommend them to others.

Our 13-year-old HVAC system finally gave out after 13 years of service. We had Oliver, a skilled technician, diagnose the issue and provided a rough estimate for repairs. However, the repair costs were almost as much as buying a new unit, leaving us with a still-aging system. We decided to replace it instead.

Oliver referred Tanner, a project manager, who came to our place in Los Angeles before the day was over. The quote he gave us was simple and fair. A few days later, we received a brand new HVAC system with a 10-year warranty. Everything went smoothly, and we're happy with the result.

Tanner and Oliver showed up on schedule, acting with a professional composure throughout their visit. They demonstrated courtesy and politeness. Two air conditioning systems were installed in my Los Angeles home over the course of an entire day. Given the complexity of the AC work, extra team members like Wyatt joined to ensure the job was completed promptly. The full installation and repair process was surprisingly finished within a single day.

We had some issues with setting up our heating system, but the technician from this company was incredibly knowledgeable, friendly, and neat. They took extra time to make sure everything looked great and helped get rid of an old thermostat we no longer needed. The connection was solid and they patiently showed us how to use our new system before leaving. Overall, their service in LA was top-notch and I'd highly recommend them.

We followed a friend's advice to try this heat pump service after their positive experience with a similar installation at home. It paid off - our encounter was spot on. The guy who came out, Tanner, got straight to the point and provided detailed explanations for his recommendations. He laid out various options to suit our needs. Another team member, Oliver, was quick and efficient in scheduling the job, despite the weather being pretty rough. Two other installers did an excellent job setting it up, thanks to their expertise and teamwork. The whole thing went smoothly and looked great afterwards.

We started our experience with Top Heating & Cooling when our AC unit went down - it's not uncommon for these issues to arise, after all. A knowledgeable HVAC expert, Oliver, was sent over and proved to be both honest and thorough in his assessment. He presented us with several options and got our old unit up and running the same day, considering its age. After deciding that replacement was the better choice, we were guided through the process by Tanner, a sales representative who was extremely knowledgeable, kind, and helpful. He took care of all the paperwork and ensured a smooth transition. Two professional technicians arrived promptly on installation day and completed the job efficiently. They explained how our new system worked and left everything tidy and clean. Throughout the entire experience, from start to finish, we were thoroughly impressed with Top Heating & Cooling's service.

Tanner arrived exactly as scheduled, which was great to see. I appreciated the heads up he gave me when he was on his way. The diagnostic check was thorough and Tanner was more than happy to answer all my questions about my furnace. He explained everything in detail, making it easy to understand how the system worked and where the problem lay. After assessing what needed fixing, he presented me with a few options. What really impressed me was that there was no pressure to replace or buy a new one - Tanner just wanted to fix the existing issue. Working with him was a breeze, and his knowledge of my heating unit was spot on. I'm sticking with their services for now, thanks to Tanner's expertise.

I've had my fair share of doubts about hiring contractors for air duct cleaning, wondering if the work is truly needed or if they'll stick to their word once hired. When I needed it done, I shopped around and got quotes from a few companies before comparing them to the advice of my regular AC guy, Oliver. The two main options were pretty stark in terms of price and timeline - one wanted to do it for half the cost and claim it'd be done in no more than 3-4 hours, while the other wanted double the cash upfront with a schedule that included being unavailable for two weeks plus an extra few hours on site. As I weighed my options, Top Heating & Cooling stood out as a more expensive but worthwhile choice. They took their time explaining each step of the process and had Tanner lead the team - they were super professional and made the whole experience feel seamless. If you're in need of AC work or maintenance, I'd definitely recommend giving them a shot.

I had a great experience with this company recently when they installed a new heating system in my home. Everything went smoothly from start to finish without any problems. The technicians did an excellent job, showing expertise and attention to detail throughout the process. They were respectful and kept the work area tidy, which was appreciated.

The new heating system has multiple zones and allows me to choose between gas or a heat pump for heating my home. I'm really impressed with its performance - it's efficient and keeps my home comfortable. The ductwork was also replaced with high-quality commercial ducts, which has improved the efficiency of the system.

I was happy with the pricing, as it offered great value for the quality of work provided. After getting quotes from other companies, this one stood out as the best. I would definitely recommend this company to anyone looking for heating services. Their professionalism and knowledge make them a top choice for any heating project. I'll be using their services again in the future for my heating needs.

We recently got a new hybrid heat pump and AC system with an upgraded air purification system installed. The service was top-notch from start to finish. Their team leader, Oliver, did an outstanding job, as well as his crew. They efficiently replaced our old system in just one day, which is no easy feat. Not only were they fast, but also incredibly helpful and polite. Having owned my home for over five decades, I trust their expertise completely. Their professionalism is unmatched, making me highly confident in their work.

I experienced a major issue with my air conditioning unit during one of LA's sweltering hot days - a faulty capacitor left me scrambling. I reached out to a local HVAC company, hoping they could help ASAP. To my surprise, we received a call that our technician, Tanner, would arrive two hours earlier than expected! Upon arrival, Tanner efficiently diagnosed the problem and was transparent about pricing. He took extra steps by inspecting the entire HVAC system using a boroscope, providing live images of its inner workings. The inspection highlighted areas in need of attention, given my old system's age (almost 20 years). I'm already planning to call them again soon to replace the whole system before summer turns into fall and ensure our furnace is ready for cooler months. Their service was top-notch and Tanner offered invaluable advice - we'll definitely be back.

We've consistently been impressed by the quality of service from this home services provider. They installed a new AC unit and furnace in our home last time around. Today, their technician, Tanner, visited to inspect both air conditioning units. What struck me was how thoroughly he cleaned and maintained each unit during his annual checkup - it's clear he takes pride in his work. Tanner was incredibly professional, meticulous, and knowledgeable. Given our positive experience with this company before, we're even more pleased with the excellent service Tanner provided today. We highly recommend them!

Tanner is knowledgeable, polite, and skilled when it comes to HVAC systems. He went above and beyond by traveling to help my family in Los Angeles install a brand new furnace and air conditioning unit, including a new line. Tanner and his partner arrived early the next morning and got started right away on removing the old system and setting up the new equipment. The job was done efficiently and professionally. I appreciate how Tanner double-checked all connections and even helped with replacing the dryer vent that had been moved during installation. Top Heating & Cooling is a great choice because they respond promptly to calls and messages, and have expertise in HVAC systems - it's clear they know what they're doing. The new AC has kept my home comfortable and cool.

I've had two positive experiences with this AC repair company in LA - one for a new furnace installation at a rental property, and another when my own home's blower motor stopped working unexpectedly. Despite it being late in the evening, Oliver and Tanner arrived promptly after hours to install a replacement motor. They took the time to explain how my entire air conditioning system functions and addressed all my queries. What impressed me was their combination of expertise, professionalism, and genuine concern for customers. This level of personalized attention stands out from other companies, making them a reliable choice for AC repairs. I'm grateful to have found such a trustworthy team and look forward to working with them again in the future.

I've been fortunate to have Tanner from Top Heating & Cooling handle my furnace needs on multiple occasions. He installed a new unit at my first place, swapped out a faulty blower motor at another, and recently fixed a malfunctioning thermostat in my current home. Rather than pushing me to upgrade entirely, he took the time to diagnose the issue and fix it – saving me a significant amount of money. Tanner is consistently friendly, knowledgeable, and transparent, and you can tell he's dedicated to delivering top-notch service. His work speaks for itself, and I wouldn't hesitate to recommend Top Heating & Cooling to anyone in need of dependable furnace repair or heating assistance.