All reviews for Saroni Heating & A/C INC.

Muy buena compañía que instala aire acondicionado y calefacción

As good as it gets!

Excellent technical support and great service

If you want to stay cool in the summer call them

Saroni Heating is competent and professional. They do a superb job diagnosing and fixing both heating and air conditioning problems. They arrive on time and both the dispatchers and technicians are knowledgeable and courteous. Highly recommended.

If you want someone who really cares and loves helping people, Paul Sarone is that person. He is responsible, skilled and very fair minded. I had him do repairs on my 25 year old furnace (I should really have it replaced, as Paul has reccomended) for 12 years and he is there the day I call or next day. Dependability and trustworthiness is important with me. Paul has ran out of stars, 5 is not enough.

First met Mr. Saroni at my place of business. It was a hot day and very humid inside with my swamp coolers. He came up to me and said I needed air conditioning. I was not very receptive and told him I could not afford the electric bill for air conditioning. Over the next few months he was persistent. Then winter came on us and we were cold. I had a $1500-$1600 electric bill plus a $500 a month kerosene bill for our Monitor heaters and the place was still cold. So I called him and he gave me a very reasonable price. I can now say that my electric bill is only $900 and no kerosene bill. AND my place is nice and toasty warm. At that rate it will pay for itself in only a few months. Thank you Paul for the seamless business transaction with my new Mitsubishi heating and air unit. My customers thank you also!

Our heater went out over the weekend and on Monday between our appliance insurance and other private companies wanting us to wait over 10 days for service… saroni was able to come out in 2 days ! Logan was very professional and knowledgeable. Was able to get it repaired in less than an hour and fee/parts were reasonable priced!!! So glad I found them and that we get to sleep with some heat tonite! It’s been cold and we are so grateful to have found them

This was a fantastic company! I will never use another company to service my heater! From the moment that I first called and got some initial advice from Marlon in the office, to making the appointment, and having Logan come out the next day, the professionalism, pricing, and everything else was top-notch.

I have used Saroni Heating once and was happy with the service. The heater stopped working and I was able to schedule service the same day. Logan, the technician, was courteous and professional. He quickly diagnosed and fixed the problem - it was a fault in the thermostat. Price was reasonable. I would use this firm again….
We since had Saroni install a new heat pump (July 2021). He made suggestions for improving the air handling that were spot on. We are very happy with the performance, comfort and with how quiet the new system is.

I didn't end up using their service, but feel compelled to give them a top review. I wanted to have my pool removed and have someone to relocate my HVAC compressor to clear the way for the project. Got referral from the pool removal service I chose, mentioned by some of their happy clients who used Saroni. Marlon picked up my call. Knowing that I live outside their service area, he was very apologetic about it, which made me feel that he felt bad he could not help me. He then went ahead to give a good 5 minutes of tips I should be aware of, when I look for the right service, from the weather of days I plan for the service to what kind of contractors I should be looking for for HVAC relocation. Then at the end, Marlon apologized again, and saying they can't ask their service guys to go too far out of their regular area. He left with, if I have any additional questions I could always call back and ask them. And this was just a cold call for a quote from me. All this makes it hard for me to believe that they don't care to make their customers taken care of. Thans Marlon. You are awesome.

My furnace did not work after I replaced batteries. I called Saroni Heating since they did furance tune-up for before. I spoke with Paul and he seemed helpful. A couple of hours later he called me back saying that a technician happen to be around my neighbor and drop by. The technician came by and checked furnace. He then switched off and switched back on, Furnace started working. I asked him what's going, he said "I don't know" and just left without any explanation. Later on I called Saroni back and complained about the guy's poor professioalism and communication ability . My furance is not working again. Obviously the guy did not fix the problem, I doubt that he himself even knew what the problem is. Very disappointed !!!