All reviews for Ivan's Plumbers

We have called on for all our plumbing needs over the years, and every time, the work has been excellent and the prices fair. With three homes, it's a big relief to have a plumber we can trust—someone reliable, honest, and always professional. I highly recommend for any plumbing problems you have—an expert who will make you glad you have a dependable plumber for those times when your pipes, sinks, or toilets act up.

I've been a loyal customer of Ivan's Plumbers since 2012 and I couldn't be happier. My initial encounter with them was a late-night emergency at my mom's townhouse in Menlo Park when the sewage pipe burst, resulting in a total mess. They swiftly arrived on the scene, were highly efficient, straightforward, and extremely responsive. They even assisted with the insurance claim, which amounted to a whopping $75K to replace everything that had been damaged. Since then, they've been my preferred plumbers for various properties, from our high-rise condo in the city to our century-old house in the suburbs. They've also serviced my brothers' homes in the suburbs as well. The team is always available to pick up the phone and answer our queries! Just last week, they serviced our basement pipes. Then, on a regular Saturday, my toilet seat broke. When I called to ask 'where can I find the exact same model' and how to install it myself, I was pleasantly surprised when they offered to install a new one for me, free of charge, even though it was several years past its warranty. This was simply because they happened to be in the vicinity and appreciated our loyalty as customers. It's clear that Ivan's Plumbers values their customers like family. I'm grateful for their incredible service and commitment!

No one likes dealing with plumbing problems, but it's a relief to know you can count on a dependable plumber when something happens. The plumber fixed a leak near our main shut-off valve and even installed a handy box for easy access to the shut-off. When I had trouble with uninstalling and installing a dishwasher and had to turn off the water to the house, the plumber arrived quickly, sorted everything out fast, and installed the new dishwasher. Very professional and friendly service. We're grateful and will definitely call on them again for any future plumbing needs.

My hot water heater started leaking, so I called a plumber in Menlo Park. Even though I hadn't used their services before, the plumber came over the next day, took a look at the problem, and gave me an estimate. We agreed on the price, and what really stood out was that he adjusted his schedule to fit me in quickly. He arrived a little early, got straight to work, replaced the water heater, made sure everything was working properly, and left the area clean and tidy. This is definitely a 5-star service all around, especially because of how flexible and accommodating he was.

The plumber who came to fix my pipes was really knowledgeable about what needed to be done. He showed up right on time and completed the job quickly and efficiently. He was very friendly (and even greeted my dog in a caring way!) After finishing, he cleaned up the area and explained where the water shut-off valve was and how to use it. My condo shares the water system with six other units, so the plumbing team had to coordinate with my condo association regarding the day and time for the service. I didn't have to lift a finger; they handled everything. This was one of the smoothest repair experiences I've ever had, and I would definitely choose Ivan's Plumbers again and happily recommend them.

We are extremely thankful for the help we received from this plumbing company. Late one Saturday night, we noticed a big leak coming from the bottom of our old water heater. Even though it was really late, we managed to reach a plumber named Alex, who answered our call after 11:30PM. Over the phone, Alex walked us through how to safely turn off the gas and water to stop the leak for the night. He then came out early Sunday morning and replaced our water heater quickly and professionally. The price was fair, and we were impressed with how reliable and responsive the service was, especially on a Sunday. We’re very appreciative of Alex’s help and are glad to have found a plumber we can count on for anything in the future. Highly recommended!

i reached out to a local plumbing company because the hookup for my water heater wasn't safe and didn't meet proper codes. i was really happy when alex from the team came out to handle the job. he showed a lot of professionalism and took the time to explain every step, making sure the installation was secure and up to standard. he also talked me through their maintenance options, which are great for saving money in the long run. now i feel confident my water heater will work reliably and i won’t have to stress about it for a long time.

We had an excellent experience with Ivan's Plumbers when we needed a new water heater installed. The technician who came out was very polite and friendly, making us feel comfortable right away. He really knew his plumbing work and acted very professionally. He quickly checked out the situation, explained what needed to be done, gave us a clear estimate, and told us how he would handle the installation. Once the job was finished, he walked us through how to use the new water heater so we understood everything. He also took care of cleaning up and hauled away the old water heater. The whole process went smoothly and we were very happy with the service. We look forward to calling them again for any future plumbing needs!

when my hot water heater stopped working, i started calling around to different plumbers, but most told me it would take weeks to get someone out. thankfully, this plumbing company was able to come by quickly and check things out. they even had a hot water heater ready to install right on their truck. after looking at my setup, the plumbers let me know my hot water heater was still under warranty, so i could get a replacement without having to pay out of pocket. they took care of dealing with the warranty paperwork and made the whole process super easy. the two plumbers who came were really friendly, answered all my questions, and got the job done fast. i appreciated their honesty because they could have just charged me for a new heater, but instead they made sure i didn’t pay for something i didn’t need. from now on, i’ll be calling this company for any plumbing issues i have. highly recommended for anyone needing a trustworthy plumber!

Late Friday night, I discovered a water leak in my den. On Saturday morning, I reached out to Ivan's Plumbers and spoke with a friendly, helpful team member who gave me all the information I needed. A plumber arrived that same day, quickly and expertly diagnosing a hot water slab leak. By Monday morning, work began. The team explained everything clearly, including how they would reroute the hot water pipe through the attic instead of breaking into the slab, which was a huge relief. I had tons of questions, and they patiently answered every single one. Once the repair was done, I was still a little anxious after a stressful weekend without hot water. I called again for reassurance, and another pair of plumbers came out to double-check everything. They were just as knowledgeable and friendly, making sure I felt comfortable with the work. Everything is working perfectly now. I’m extremely happy with the service and will definitely call again for any plumbing needs. If I could give more than five stars, I absolutely would!

I called for help when my water heater started leaking, and the plumber arrived very quickly. The technician, , was friendly, professional, and really knew what he was doing. He made sure the installation was done right and double-checked all the plumbing connections before finishing up. The whole process was smooth, and I felt confident everything was handled properly. If you get to work on your water heater, you’re in good hands. I highly recommend their plumbing services to anyone needing water heater help.

We had just moved into our new place in Menlo Park and were settling in when we suddenly had water backing up into the shower every time we did laundry. Not knowing much about plumbing issues, I reached out for help and spoke to one of their plumbers. The plumber was incredibly helpful and walked me through some troubleshooting steps over the phone with a lot of patience. When it became clear the issue was bigger than expected, he came out to our home, even though it was the weekend. He quickly got everything sorted, so we could get back to our laundry and enjoy our new home without any more plumbing worries. I really appreciate the fast response and friendly service!

I recently had a fantastic experience with a plumbing company in Menlo Park. Two professional plumbers were sent out to fix a clogged sewer line at my home. They arrived promptly and were very well-presented. The plumbers used advanced equipment to quickly find and fix the problem. Their truck was equipped with a machine that not only cleared the blockage but also provided clear pictures and a video, showing exactly where the issue was and how it got fixed. The plumbers, Alex and Sam, made sure to clean up the sewer overflow thoroughly and left the area spotless. I really appreciated how responsive the team was—they answered my late afternoon call and had everything sorted out early the next morning. The whole experience was smooth and stress-free. I highly recommend their plumbing services to anyone in Menlo Park!

I had an urgent plumbing issue in Menlo Park when my water heater started leaking badly, causing damage to the downstairs ceiling. After I called, one of their plumbers showed up in just 30 minutes, which was really impressive. The plumber explained the problem in simple terms, gave me a clear breakdown of the costs, and was very open and honest about everything. He noticed plumbing issues that other plumbers had overlooked and offered helpful suggestions for preventing future problems. Even though I didn't end up using their full services, it was clear they are professional and could take care of the whole job if needed. I would definitely recommend them for anyone needing plumbing help in Menlo Park.

i had a water heater leak late on a sunday night at my home in menlo park and didn’t know how to turn off the water. i called ivan's plumbers and someone answered right away, guiding me step by step on how to shut it off safely. they even checked back after a bit to make sure everything was under control. the next day, they came by and repaired the water heater quickly. every time i've needed plumbing help, they have been responsive and explained what was going on before fixing the problem. super knowledgeable and honest, making sure you know what’s happening with your pipes and water lines before any repairs. highly recommend if you need a plumber in menlo park!

I had a great experience with a local Menlo Park plumbing service. I called them late on a Friday because my shower valve was old and leaking, and with only one bathroom for five people, we couldn’t wait until the next week to get it fixed. They were able to come out the very next day, and in just a few hours, the plumber, , had my shower pipes repaired and working perfectly. was very professional, explained the timeline and costs clearly, and kept me updated throughout the repair. I highly recommend this plumbing team to anyone in Menlo Park, and they are now my first call for any plumbing issues.

i had a slow water leak showing up in my garage, close to where the hot water heater is installed. there was some water on top of the heater, so i asked alex to replace it. when that didn’t fix the leak, he came back and spent extra time tracking down the issue, since it was hard to find. he eventually discovered the problem was actually with the drain connection from my upstairs shower and replaced it. i had a different plumber fix that same drain a few years back, but it didn’t last. alex explained that there are two ways plumbers can fix a drain, and while most choose the faster way, he prefers the more reliable method, even though it takes a bit longer. his experience really made a difference. the owner, chris, called me the morning after i first reached out, even though i had called late the day before. he was friendly and helpful, making sure everything was handled smoothly. overall, i’m happy with how everything turned out. the service felt old-fashioned and honest, which is rare these days. i also thought the pricing was fair, especially since plumbing can get pricey. much appreciated!

We had an excellent experience using Ivan's Plumbers for our home plumbing needs. Before getting some grout work done, we were told we needed a hydrostatic test to make sure our pipes were in good shape. The team had all the right cameras and special plumbing tools to do the job properly. They explained the process clearly and kept us updated every step of the way. When they found some cracked and leaking pipes under the house, they patiently went over our options, helping us choose the best way to fix everything with as little disruption as possible. The plumbers were courteous, careful not to make a mess inside, and took extra care to protect our home. The repairs took a few days, but the team scheduled everything so we weren’t left without water or plumbing over the weekend, which we really appreciated. From start to finish, their communication, professionalism, and skill stood out. Thanks to their hard work, our older house now has reliable pipes again and the whole process was much easier than we expected.

top notch service - the plumber knew right away what was wrong with our water heater that hadn't worked in years. the tech, alex, spotted the issue in just a few minutes. they ordered the part and came back quickly to get everything running, and the repair cost was almost half what another plumbing company quoted us. really impressed! a couple weeks later, we had a different problem with a leaky water pipe. the team came to the rescue again, figured out the problem fast, and fixed it for much less than other plumbers in menlo park. huge thanks to alex and the crew!

Ivan's Plumbers handled our home's re-piping and installed a new water heater. our plumber did a great job from start to finish. each morning, he let us know what time to expect him, which was really helpful. on the first day, he checked the house and showed us exactly where the drywall would need to be cut for the new pipes. he made sure the water was working on one side of the house so we had water at night. the next day, he finished up and made sure all the plumbing connections were done right. his skill and knowledge with the pipes really stood out. we’re really thankful for his hard work and the help from his team.

i’m very particular when it comes to customer service, especially for work done in my own home. i’ve used several plumbing companies before, but this one gave me the best experience so far. i needed a new water heater installed through my insurance, and the plumbers were extremely professional and friendly from start to finish. the technician, along with the person who helped me on the phone, made everything simple and stress-free. they worked quickly, kept everything tidy, and explained each step of the process so i understood what was happening. i honestly can’t think of a single thing to complain about. if i ever need plumbing help again, i will definitely call them. they really made things easy for me.