All reviews for Modern Air
Write a review-
Billy showed up right on time and fixed our air con problem in under half an hour - really impressed with Modern Air's service.
-
Billy showed up on schedule and conducted a thorough inspection of our heating and cooling system. The job was done efficiently and with good professionalism - he even chatted amicably while working. We now trust Modern Air with all our HVAC work.
-
Travis and Saul fixed my furnace and moved my line set, doing a good job. They kept me informed about what was happening and checked their work before leaving. The service was reliable, and I'm happy with the outcome.
-
Modern Air exceeded my expectations for an older unit that suddenly stopped working. They presented me with several options, including repair, which required tracking down rare parts. Against all odds, they managed to find them. Isaac was the assigned technician and did an outstanding job. He invested significant time to ensure the work met his standards, even completing it ahead of schedule. I'm thoroughly impressed with their service and will definitely be using Modern Air again without hesitation.
-
This air conditioning company is reliable and efficient. They responded to our call on July 1st, scheduling service for July 3rd promptly. On the day of the appointment, the technician gave us an estimated arrival time. Seth performed a thorough inspection and diagnosed/fixed the issue within 30 minutes. We're now enjoying working air during the heatwave thanks to their quick response.
-
We got top-notch service from Modern Air from the very start. The person who took our call was super organized and set up an appointment in no time - Billy was supposed to be out between 12-2pm, but he ended up showing up about half an hour early. He quickly identified the issue, but didn't quite fix it on his first try. Luckily, he came back that same day to take another look and re-balance the heat, which finally got everything working properly again. Overall, great experience with Modern Air.
-
I'm grateful for the excellent service provided by Modern Air. The technicians, particularly Seth and Billy, are courteous, approachable, and skilled professionals. I scheduled an appointment with Seth, who arrived promptly and explained my issue in a concise yet detailed manner. He presented options for resolving the problem, and once the necessary part was available, Seth set up a follow-up visit the next day. During this second appointment, he efficiently installed and tested the heater, effectively addressing the issue. The entire process was seamless and satisfactory.
-
This reviewer is pleased with Travis, the technician from Modern Air who replaced their condenser unit at their home. Arriving on schedule, Travis worked efficiently and provided clear explanations throughout the process. His professionalism left a lasting impression, earning thanks for his excellent service.
-
The technicians showed up on schedule, were extremely courteous and forthcoming with information. They wore shoe covers as they entered the property, a nice touch. The issue with my heater was that it would only run for a couple of minutes before shutting off. They quickly identified the problem and made the necessary repairs. Additionally, they performed some extra checks to ensure everything was functioning according to manufacturer specs. Overall, I'm very pleased with their work and plan to hire them again when I need my heat pump installed.
-
I highly recommend Modern Air's Billy for air conditioning services. When my unit stopped cooling, he responded promptly. Billy explained the issue clearly and professionally, making the process easy to understand. What impressed me most was the company's commitment to honesty and transparency – a refreshing change from what I've experienced elsewhere. A miscommunication was discovered, but the resulting $200 credit is a testament to their customer-centric approach.
-
Modern Air delivered impressive results. Billie excelled, resolving the issue in less than an hour. He provided alternatives for replacing the electronic air filter and offered to follow up afterwards. The professionalism and attention to detail were exceptional, making it a truly outstanding experience.
-
I got a fast reply to my inquiry, scheduling was on time and the technician, Billy, did an outstanding job.
-
The technician arrived promptly and was extremely knowledgeable about the issue with my furnace. He quickly identified the problem and fixed it efficiently. His professionalism and communication skills were top-notch, answering all my questions in a clear and concise manner. Overall, it was a fantastic experience that left me highly satisfied with their service.
-
Billy from Modern Air did a great job - he figured out what was wrong with our AC fast and charged a fair price. We'll be using them again, no doubt.
-
I've been dealing with Modern Air for years after they fixed my furnace during a heat wave. Their diagnosis was spot on, and they resolved the complicated issue quickly. The technicians showed excellent professionalism and care. Since then, I've had Billy come back for various maintenance tasks.
Modern Air is top-notch - honest, fair pricing, prompt responses, and fantastic customer service make them a Five Star company. -
Having someone else take care of my AC check-up is super convenient, especially with this maintenance membership. It's been a lifesaver. Billy does an excellent job - he's professional, friendly, and always makes sure my AC and furnace are running smoothly.
-
I've worked with Billy Wolfenbarger, an HVAC consultant at Modern Air, who consistently demonstrates professionalism and warmth in his interactions. He takes the time to clearly explain complex systems to homeowners like me and performs services with meticulous attention to detail. I appreciate Billy's regular visits and expertise – he's always a pleasure to have around.
-
I've used Modern Air twice now and I'm consistently impressed. Billy did a great job figuring out the problem with my heater and ordering the right replacement part. Both diagnosis and installation appointments were straightforward, with Billy taking the time to explain what was wrong and how it needed fixing. He's definitely the go-to guy for me if I ever have any HVAC issues again.
-
They got me in quickly, which was great since a heatwave was coming. Billy showed up right on time and walked me through what he was doing. He explained everything as he went along, making it easy to understand the issue and how it would be fixed. The job was done promptly and at a fair price. We settled up and I'm satisfied with the service. They also did my neighbor's house, which suggests they're reliable. Overall, a good experience that's worth recommending.
-
Billy is a genius who saved the day! After struggling to get a top-rated HVAC company to fix my 20-year-old AC system, which was plagued by an improperly wired dampers issue in a three-story townhouse, I finally found someone who could deliver. It's been a long and frustrating process, involving over a dozen calls to highly rated companies on Yelp - I had to create a spreadsheet just to keep track! Thankfully, Billy is incredibly knowledgeable and efficient, and my AC system is now fully functional once again.
As a facilities manager in the commercial sector, I can confidently say that Billy is an exceptional technician who consistently delivers top-notch results. -
Isaac arrived promptly before our scheduled appointment time and quickly discussed the issue at hand, asking general questions about our HVAC system. He then walked me through the checks he'd be performing. Isaac was very patient and explained complex areas clearly, making sure I understood key points, especially those that require daily attention.
He was incredibly professional, extremely polite, and friendly throughout the service. Even when entering our home, he always wore shoe covers to maintain a clean environment. Overall, a truly excellent experience with great customer care.