All reviews for Cooling & Heating H&C
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Exceptional performance.
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The technician was very thorough, answered all our questions, and solved our problems. Highly recommended!
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I'm grateful for their excellent work. The technician did an outstanding job on my parents' system repair, and I appreciate how they made it easy despite me being far away. Coordinating with them over long distance was seamless. Everything went smoothly without any issues. While the pre-paid diagnostic visit initially gave me some pause, I understand where they're coming from - they don't want to get taken advantage of for their services. Overall, I highly recommend them.
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Our technician, who's part of this company, showed up on time and conducted himself professionally throughout the job. We appreciated his openness about what he did and why - he took the time to clearly explain each step so we could understand it. He was meticulous in testing our HVAC system and offered multiple options for fixing the issue, all within our budget. We're getting a detailed invoice with photos of the work done, along with recommendations for future maintenance. Given his language skills, being bilingual and speaking Spanish, that's a significant asset. Overall, we'd highly recommend this company and specifically Hugo - he did an excellent job.
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Tech arrived promptly with an estimate just hours later. A few days on, they completed the installation of my furnace and AC unit with impressive efficiency. Both technicians were courteous and checked in throughout the process to ensure I had any questions answered. They left the area tidy and disposed of my old units without fuss. Their professionalism was evident throughout. What impressed me most was the gesture for the person who referred me - a $200 gift card - a nice touch that highlighted their commitment to customer satisfaction.
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We rely on one HVAC contractor for our multi-unit properties. They're quick to respond, handle the jobs with attention to detail, and treat tenants with respect. Technicians are professional, polite, and courteous. Updates and clear reports are provided after each visit. The quality of their work is consistently high. Having a trusted team simplifies property management greatly; I highly recommend them.
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Terrible experience with customer service, phone call was extremely disrespected and unpolite.