All reviews for Johnstone Supply

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    5

    Excellent service with great attention.

    5

    Best service for all my HVAC needs.

    5

    Heather, Lonnie, and the team provided excellent service.

    5

    Excellent work, these professionals exceeded my expectations.

    5

    Great experience with this company, they clearly prioritize safety above all else.

    5

    We've had a decent experience working with this team, they're consistently on point and Lonnie does his job well, while Liz really stands out.

    5

    Great experience with this company, the staff were very friendly and provided top-notch service.

    5

    This location has its pros. Unlike some other spots, they actually make an effort to look up parts and respond in a timely manner.

    5

    They're always reliable, especially with Lisa. Quick turnaround times and excellent product knowledge make them stand out. Friendly staff who genuinely care about their customers – no issues ever experienced.

    5

    Exceptional customer service from start to finish. Lisa's professionalism, courtesy, and helpfulness made a great impression - she checked all boxes as my top priority.

    5

    Heather is fantastic - she handles our orders flawlessly. She truly goes above and beyond, making her an absolute must-visit for anyone needing home services.

    5

    The Johnstone supply store in Montebello is top-notch. I've never had any issues finding the right gear or supplies - they usually get it for me ASAP if they're out of stock. The staff are super friendly, always willing to lend a hand with a positive attitude. Even when you can't see them, there's one guy behind the counter who always greets you with a smile. Another employee knows his stuff and is extremely helpful with equipment - he's a lifesaver! Overall, great service from this store.

    5

    We're a regular customer here and have always been impressed with the staff - friendly and knowledgeable. Unlike some other suppliers who constantly change personnel, this place keeps its experts on board, which makes all the difference in their competence.

    5

    I was searching for a capacitor for my air conditioning unit and tried several places, only to be shut down multiple times because I wasn't dealing with a contractor. The website didn't even mention it as a requirement. Thankfully, I stumbled upon Johnstone Supply, which had the part I needed and was willing to sell it. What a refreshing change from the others - they actually wanted to do business! Thanks to these folks, I got my AC up and running just in time for the sweltering heat. Their prices were great and they're honest; thanks again to Johnstone Supply!

    5

    If you're an HVAC professional, this store is a dream come true - it's like a treasure trove of essentials. They cater exclusively to technicians with the right credentials, which adds to their authenticity. It's not a general retail space; you need the proper licensing to make purchases here.

    5

    Went here because my house compressor wasn't working. They're wholesale, but retail prices are higher. Paid $20 for capacitors. Helpful guy behind the counter named Joe explained things and fixed our AC. Thanks, Joe!

    4

    Good service and variety suits me well. I like the store's selection.

    4

    Service is decent, they're a solid first choice for me.

    4

    Fast delivery, good job.

    3

    Some branches of Johnstone's seem slow with customer service, but I had a different experience at the one in Sun Valley.

    2

    Very poor customer experience due to difficulty reaching staff.