All reviews for Express Refrigeration

Great company, super professional service, reliable and honest. Would recommend to anyone!

Great work! J.J. was kind and knowledgable on the phone. Everyone was pleasant and understanding. They have my highest recommendation.

I highly recommend Express Refrigeration’s services! Their customer service rep, JJ, was sweet and helpful when I called. Their rates are a lot lower than a lot of the other repair shops I checked out. My technician Paul was super knowledgeable and had my equipment up and running in just hours! I’ll definitely be calling back with any other issues.

I had the opportunity to work with Express Refrigeration at our Defy trampoline park in Sacramento. They were easy to work with and I got on their schedule quickly. They came when they said they would and did the work with professionalism. I'll be using these guys again! Thank you Express Refrigeration!

This company blew me away. They were punctual, kind, knowledgeable, and so eager to help! I called in with a specific and urgent request and they did not waste a second. Everything was back in order very quickly. They are now my go to for repairs!! Highly, highly recommend.

The tech they sent, Charles, did a great job. He contacted me when he arrived, kept me updated on the status of the repair, and then let me know when he left. I'm very happy with Charles service. JJ at the home office also does a great job. Great company!

Just made a call and custamer service rep not willibg to explaine or elaborate the opsered charfes for services

Horrible customer service. System was satisfactoryly installed years ago but multiple attempts to schedule maintenance unsuccessful. Last attempt was a no show with NO follow up until registering complaint on FB. Not how to treat customers.

This company has very poor customer service unless your calling for a repair. We have used them for several years and the reg. technician sent seems knowledgeable. However, they sent an inexperienced guy once and he didn't know what he was doing. I called to speak with the technician about the most recent work and recommendations that he wrote after seeing a spike in work and prices in the last two months. After 2 phone calls and a week later I have yet to hear from anyone. As a result, I will not be calling them to return. I'm not sure if its dispatch or that they just don't want me to speak to the tech as I got transferred around when I initially called. Just terrible that they don't value a regular customer for their services