All reviews for Basic Backflow

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    5

    Very good

    5

    Extremely knowledgeable and professional service.

    5

    Excellent, timely response to my Backflow emergency

    5

    They have done our city required back-flow tests for over 20 years, always great service. Would highly recommend.

    5

    Someone cut and stole our backflow device outside our warehouse over the weekend. So we were out of water and could not use the restrooms. We had to use our drinking water to flush when it was urgent.
    Luckily Steve and James from Basic Backflow came to rescue within couple hours after we contacted them.
    We definitely recommend this company. Best service ever!

    4

    Great service and responsive to my recent emergency

    1

    I normally don't like to leave bad feedback unless I get the runaround or lie to, I had simple ask if they can perform a job and asked them if it could be done with in 2 weeks, Steve assuming the owner ensured me that could be done, after 2 weeks I had to call and ask if the job was done, first i got the runarounds saying that the per the notice that they had 2 more weeks to perform, well yes but as a GC we needed time to complete out part as well this was the reason I had asked them to if they could get it done with in the 2 weeks and very rudely Steve answers the phone and said to have someone else do the work after the 2 weeks of running around

    1

    Steve is extremely rude. Needed a backflow test done to open a new business, this backflow company requires you to prepay but cannot guarantee when they’ll do the job. Save yourself the hassle, go elsewhere.