All reviews for 10xServices
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Two days ago we used the services of this company for our washing machine that did not drain the water. Many thanks to the master for the quick search for the spare part, the repair of the washing machine on the same day and a good price. Thank you.
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Ray from 10xServices was amazing. He came to our home twice to try and figure out why our washing machine was leaking occasionally. He figured it out and made some excellent suggestions on how to avoid the problem in the future. I HIGHLY recommend Ray and 10xServices!
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Technician came over and was able to diagnose the problem with my refrigerator immediately. He stopped the leaking and got it to cool really fast. He was really nice and professional and didn't take long to fix the issue.
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Excellent diagnosis of broken appliances and return three days later to complete repairs. These included replacing thermostat, fixing dishwasher that wasn’t draining, and dryer with broken belt. Pricing was reasonable and repairs were completed in one long session. Bravo!
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This vendor was GREAT! Rapidly diagnosed our washer issue. Had us back in operation in less than 30 minutes. Excellent Service; Fair Pricing and We would recommend and definitely use again! Thank You 10XServices
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Had a long call before me and asked if we wanted him to still
Come an hour late at 5 or the next day. He came and fixed the washer gasket even though parts were rusted and it was not straight forward. The price was reasonable and they cleaned up. Would use them again for sure. -
Friendly and fast, the team was able to fix my dishwasher problem efficiently, without overcharging us for anything. I even got some useful info on how to avoid issues and do preventative routine maintenance. Absolutely recommend!
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10x Appliance Repair came quickly (same day), was able to fix the issue with my old oven, which needed a new igniter.
they're really easy to coordinate/schedule - email or text. If anything breaks, I'd definitely use these guys again. -
Repaired our LG fridge/freezer which had ice pooling at the bottom. It was a clogged drainage pipe. He had a steaming tool and some chemicals to clear the plug. He knew exactly what he was doing, came in, did it quickly. He arrived on time and the cost ended up right in the middle of what the range he provided over the phone. This guy really knows fridges
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My 20 year old Kitchen Aid fridge broke!. After extensive research on Yelp, I decided to hire 10x Repair and couldn't be happier with my decision. My two primary criteria for selecting a repair company were honesty in their diagnosis and a commitment to standing behind their work, and 10x Repair, particularly its owner, Ray, exceeded my expectations on both fronts.
When Ray arrived to diagnose the issue, his professionalism and unwavering focus on the task at hand were evident. What struck me most was his transparency and straightforward approach; he wasn't trying to upsell me or push unnecessary repairs. Instead, he provided a clear and concise diagnosis that made me confident in my decision to proceed with 10x Repair.
Once I agreed to the estimate, Ray promptly ordered the required part and arrived the next day to work on my fridge. I was impressed by his attention to detail; he took great care to cover the floor and maintain a tidy workspace throughout the repair process. The result? My fridge worked like new again, and I couldn't have been happier.
However, the true testament to 10x Repair's commitment to customer satisfaction came two weeks later when I noticed a hiccup with my fridge. I reached out to Ray, and he responded promptly and was at my doorstep within an hour. And after further investigation, he provided a solution that I was happy with.
I understand that a 20-year-old appliance can sometimes require adjustments even after the best repair efforts, but what truly sets 10x Repair apart is their unwavering commitment to standing behind their work. Ray's responsiveness and dedication to ensuring my satisfaction gave me invaluable peace of mind.
In conclusion, I recommend 10x Repair, and especially Ray, for their exceptional service, honesty, and commitment to their customers. If you're in need of appliance repair services, look no further; 10x Repair is the trustworthy and dependable choice. Thank you, Ray, for your outstanding work and unparalleled customer service! -
This is my second time calling the team at 10xServices. My dryer started making a loud noise today (Sunday) so I reached out as they fixed my washer and dryer before. Got a quick call back that they could get to me later in the night. Quick eval and simple diagnosis, will have the issue fixed in 2-3 days. Excellent service, excellent price, highly recommend for any repairs you need in their territory.
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I reached out for a quote and ultimately decided to diy the fix. Ray was still nice enough to offer crucial advice towards my own repair on the process and parts selection. Will definitely reach out the next time we have a job! Thanks
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I called on Friday evening ( around 6 :30 or so) not expecting to get a response but my message was quickly responded to by text and call and they were able to send someone over within 30 minutes . They were able to give an honest and rough estimate over the phone for a microwave door repair. The diagnostic fee quoted was slightly less than some other companies and goes towards the cost of the repair if you choose to repair. They were able to repair my microwave door and were able to give professional advice about what occured and the cost was less than what I expected it to be.
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BEST service ever! Booked online, so easy! Got an appointment for the NEXT DAY! Yeah! They called to confirm, and double confirmed next morning! Ya! Ray arrived, was smart clean efficient hardworking helpful nice!
Troubleshooted the problem, did all sorts of things to check, then diagnosed the problem, and fixed it!
Then, the charged us just $230, which is basically the cost of getting a quote!. -
Prompt response and professional.
Technician came on the same day (weekend), fixed our washing machine issue efficiently and had the needed replacement part on hand.
Pricing was clear from the start, did not over charge and no extra charge for weekend. Would highly recommend and use them again if we need repairs in the future.
Thank you really appreciate your work. -
These guys are real professionals. My refrigerator stopped cooling. Another company came over, took a look at it, and told me that I needed a new compressor for $1200. I started getting other quotes for a compressor. One company quoted me $1450, but 10xServices quoted me a little over $900. Sold! But 10xService came over first to make sure it was really the compressor that needed to be replaced. They measured the compression, but it was fine. It was a refrigerant leak instead. They just saved me $900.
Super professional company. Super knowledgable tech. I will use them again. -
I made a call when my ovens broke down. Manager very quickly contacted me, impressive given that it was a Sunday. The ovens were fixed at my earliest convenience and a very generous two oven discount was applied. Technician was very punctual and communication was impeccable. He’s incredibly polite and efficient. I would definitely recommend using this company.
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10XServices provided a great job , starting from making initial call to them , all the way through fixing the glass top on our induction range. The communications were prompt and very efficient, without wasting our time and resources. The job and parts estimate was very reasonable. The glass top was fixed at our earliest convenience. The Technician was incredibly polite, efficient, and professional. I would definitely recommend using this company. Thank you 10XServices !
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This is the 3rd time I called Ray for help. My older refrigerator broke. Ray skillfully and carefully checked all the components of the refrigerator and found out what the problem was. He gave me advice on how to use the refrigerator to prevent further issues. I absolutely appreciate his level of care and honesty. I trust Ray with all of my appliances.
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There's nothing like starting the new year with a broken refrigerator. Luckily for me, 10xServices responded immediately to my plea for help and sent out a technician on New Year's Day to assess the problem. They were able to quickly order the replacement part needed and successfully repair the fridge in a very quick turnaround time. The technician was punctual, efficient, and effective. Really courteous and professional. Highly recommended.
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We called 10x when our refrigerator and freezer went out. They came there same day, identified the issue, and ordered the malfunctioning part. When they came back to replace the part, the repair staff, Ray, was helpful, explained everything, and (a real bonus!) cleaned up the puddles and water after the job was done. I appreciate the fact that we can text and get messages from a real staff person about when the repair staff is planning to arrive and to answer questions (we had a mishap with our ice maker, no fault of 10x) after the job was done. Very professional company!