All reviews for Heise's Plumbing

The response to our toilet overflowing was immediate. We appreciate their expertise and speed in responding to our emergency. Equally appreciated was the valuable information about what is happening and how to avoid it in the future.
We highly recommend Heise's Plumbing.

I needed a quick fix for a clogged toilet that wasn’t flushing properly. We have guests staying downstairs where the bathroom is located. Heise Plumbing managed to fit me in during a very tight schedule. Problem was resolved very quickly. Much appreciated.

Cesar fixed the problems he was able to address with parts on hand and advised us on how to obtain replacement parts for a uniques faucet at the best price. Performed all work in a timely manner and was very personable.

Amazing and efficient service! Replaced my broken shower handle - when it didn’t get as hot as it used to, they came back and adjusted it free of charge! Kind folks all around. Would call again!

When our home insurance company asked us to install an automatic water shutoff valve in order to renew our policy, I scheduled inspections and got estimates from 3 different plumbers. I had never worked with Heise’s before, but they offered the most competitive pricing. When I had questions about the estimate, their dispatch, Kasandra, was able to get me clear answers.

Tomas, our supervisor, is an excellent communicator and has tons of technical experience building and maintaining plumbing systems. His team, Marlon, James, and John were professional and helped us install the new pipes and electrical outlets needed for the automatic water shutoff system. They were very coordinated and made the entire process easy and straightforward. I would use Heise’s again!

We had a sewer pipe/under the toilet leak which required 3 days of evaluation and work. The sewer pipe under the toilet was cracked and involved removal and installation of new pipe. The guys were able to come out quickly, solve the problem, and NEAT!
Good, professional service.
We always call Heise's.

I want to add a new review for Edwardo today, but I couldn't seem to manage this forum.
But let me just say that Edwardo came yesterday to fix a leaky shower. He did a great job in very good time. He also installed a new shower head. Today, he came back to adjust the water pressure and was very understanding about how I like my shower.
Commendation, Edwardo!
Thanks again for very good service.
Joan Moore

Mateo was professional and understood what I needed.
I am disabled and he was able to make it a lot easier to water my back yard garden without going down the steep steps.
He also cleaned my storm drain, just in time for the coming rains.

Excellent! I will always call Heise’s. Jose was honest, fast and efficient. The customer service agent (whose name I have forgotten…sorry) was so great at arranging the time for Jose to come even though I needed to change it at one point. Fabulous!! Thank you.

I had been paying $60/month to Choice Home Warranty for a long time and never had to use them. I submitted a request for service and they sent a text saying that it would be almost one week before they would get someone out to clear my kitchen drain. I was so frustrated that I Googled plumbers in my area and,, luckily, Heises came up. Mike was incredibly helpful and Brandon, who came within a few hours, was nice and efficient. While I wouldn’t expect such prompt service every time (from anyone : ) - It saved the day as I was having people over to watch the Series. Needless to say, I cancelled my “Choice” monthly service right away. Highly, highly recommend!

Everything was fine, the young man was quick with his job, there were no problem during the process, we needed a snaking since our toilet was clogged up but paying $650 for a snaking is….diabolical and I also fed his parkinf meter because the ticket car was circling around and he didn’t feed his meter.

I will still give you guys 5 stars but there will be no 2nd time nor a recommendation to anyone.

Same day appointment, $650 for a snaking…

Serviceman very polite & competent -- so grateful for fast service last minute on a SAT morning as I recover from surgery ! The fee was expensive and a bit shocking but seniors go way back to a time in their life experience when these services cost far less.

On a second visit to repair what was discovered on the first, they thoroughly checked the downspout, determined where the fault was after testing, and sealed the part of the downspout that appeared to be the source of the leak. Both were professional, diligent and courteous. They promised to return if the problem continued. I’m pleased with their work.

The plumbers were on time, friendly, knowledgable and very efficient in their work. They explained the issue and the options to repair. I would definitely hire from Heise's Plumbing again.

I will never use another plumber. They are super experienced, nice and very helpful. They solved a difficult problem with my gas line and I can't thank them enough! I don't think anyone else cojld have solved this mess my gas line was in. I love Heise's plumbing!

I’ll admit, this review starts in a dark place: me, stricken with violent food poisoning from a local establishment, unable to reach the porcelain shrine in time, and instead baptizing my poor bathroom sink. After trying every “recommended algorithm” for unclogging (remove solids, hot water, vinegar & baking soda, plunger, bargaining with higher powers), nothing worked.

Enter O’Grady Plumbing (now part of Heise’s Plumbing). Within three hours, Cesar arrived—an hour early, no less. First, he tried the classic snake. No dice. Then he brought out the power snake machine, removed the P-trap, and went to work like a cardiologist clearing a clogged artery. In under seven minutes of serious pipe surgery, we discovered the culprit: a grotesque hair/soap/cleanser wad of doom that had apparently been building for ages.

Cesar was thorough, professional, and honestly heroic. For those who balk at the minimum service fee—remember you’re not just paying someone to wiggle a tool. You’re paying for diagnosis, labor, equipment, and peace of mind. If you wouldn’t cheap out on a heart stent, don’t cheap out on your pipes.

Moral of the story: call the experts, call Heise’s/O’Grady Plumbing, and your drains (and dignity) will thank you. Bravo, Cesar!

Scheduling is great, price is good, service is good. Used twice now. Moved over from another plumber, so hope to continue using Heise's going forward for my properties as long as good experience continues.

Excellent service. James and his co-worker were skilled, professional, and very pleasant. They did an excellent job, and on short notice. I'm definitely a continuing customer and am happy to recommend Heise's Plumbing. On a more recent visit, Ceasar did an equally skilled job (on a different, but related, project), and was also very professional and pleasant. In both cases, Heise's Plumbing was very responsive and provided excellent service on short notice.

I had a great experience with Heise! They were able to accommodate my request the same day, and the technician who fixed my water heater was fantastic. Highly recommend their service!

Had them do a bid on a water pressure regulator and replacing a broken drain pipe on the side of the house. They did a thorough estimation looking for ways to cut costs while still doing quality work. Their bid was competitive the scheduled me in the next business day. I appreciated the time they took to explain the details of the job. As a bonus, my washing machine no longer makes a loud vibrating sound when it pulls water. Very happy with the work and would use them again.

Fast and responsive - helped me out late on a Sunday night. Pricing was transparent. Service provider was on-time, professional and communicative. I hope I don't need them again but they will be my first call if I ever do.

Very responsive company. There said 1-2 hours and came before an hour. He was quick and finding and fixing the leaks. The price especially after the holiday was very fair. This was my second time using the company and will highly recommend them to anyone.